Rear window surround crack.

[Scram1500]

Who is putting the shrapnel in the air bag? Why aren't they filled with feathers or baby bunnies?

 

[IsaacB]

Anyone happen to have/know where to find the headliner dropping guide? I only need the back side dropped. It doesn’t seem like it would be too hard, but I just don’t want to miss something when I do it.

 

[yellowboy]

Note all ----Just because your window doesn't leak now don't assume it won't. Mine took about 20 months from date of purchase to show up and ended up actually being the antenna mount- so if it's under warranty---- CHECK - CHECK - CHECK AFTER EVERY STORM OR RAIN OR CAR WASH !!!!

 

[Scram1500]

Anyone happen to have/know where to find the headliner dropping guide? I only need the back side dropped. It doesn’t seem like it would be too hard, but I just don’t want to miss something when I do it.

 

[scottflmn]

Thanks for all the responses, yes I have 2 cracks on either side of window. It is a 2019 new version. The dealer is going to replace window, say's there have been quit a few that they have fixed.. Happy the dealer is taking care of the problem. Thank's again Ram guy's..

 

[Mike19dc]

So I was driving with family in the rain the other day and was told by my passenger the rear window was leaking. I take the truck in and they scheduled an appointment. While I was looking at it I noticed a crack in the top plastic window surround called the service advisor who said he thought it was supposed to be like that. I go see a friends and notice not crack. Took the truck back in today and the parts manager then comes looks at it and says oh yeah that’s not normal. And we will probably have to order an entire new rear window. What is going on with the quality control with Ram these days.

Just noticed mine is like that too, and my back seat is wet. Shaking my head at the quality control, they must not give a ****. Very frustrating

 

[rourky80]

And another, alot of rain the last few days, and guess what I turn around to check, and I too now suffer the rear window surround crack. Water leaking in. I checked for the crack all the time, and haven't seen it till today. Its a 2020.

 

[securityguy]

And another, alot of rain the last few days, and guess what I turn around to check, and I too now suffer the rear window surround crack. Water leaking in. I checked for the crack all the time, and haven't seen it till today. Its a 2020.

Make an appointment with your dealer to get it replaced.

 

[Scram1500]

If it's under warranty bring it in. I dragged my feet and all it took was a photo by the service manager on a rainy day to get the new window approved. Should have done it months ago

 

[rourky80]

Yeah, will be calling them this morning. Letting the morning rush be out of the way of the service managers before I call. I thought I was going to get away without the issue...

 

[Mopar_maxi]

Yeah, will be calling them this morning. Letting the morning rush be out of the way of the service managers before I call. I thought I was going to get away without the issue...

How many miles on your truck?

 

[rourky80]

Only 11,500. one year and two months old

 

[Neurobit]

Only 11,500. one year and two months old

It's unbelievable that this is still an issue, even on 2020 trucks.

 

[securityguy]

It's unbelievable that this is still an issue, even on 2020 trucks.

Totally agree...anyone with a 2021 having issues?

 

[Synergy26]

You would think changing the frame to aluminum or some other fix would have been done by now

 

[1awesomelaw]

And another, alot of rain the last few days, and guess what I turn around to check, and I too now suffer the rear window surround crack. Water leaking in. I checked for the crack all the time, and haven't seen it till today. Its a 2020.

Could we just seal the back window shut to prevent this from happening ourselves? Otherwise how long do we have to wait for it to be repaired?

 

[IvoryHemi]

Totally agree...anyone with a 2021 having issues?

I peeked in a 2021 and they are now using AE windows.

 

[ferraiolo1]

Where is that sticker located on the window?


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[IvoryHemi]

Where is that sticker located on the window?


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passenger side, just below the glass on the bottom portion

 

[Sascwatch]

I have a sticker in that location, but it doesn’t have a normal fca part number ending in letters on it. Just a couple QR codes and bunch of numbers and “rear sliding heated DT” or something like that. February 2020 build date.

I have cracks in my window frame that aren’t visible unless you drop the headliner that were sealed up by a leak fixing company at the dealers expense.