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I had my window replaced, third brake light replaced and antenna mount replaced to fix my leak, and to my knowledge they did not replace the windshield. I know they had to drop the headliner to replace the antenna and probably the back window and light as well. You can't tell they dropped it except for some minor smudges and prints on the liner.
...and what a difference a dealer makes!On a side note, I spoke with someone from Mopar services that handles extended warranties. They said that windows, including frame cracks ARE NOT COVERED by any extended warranty. This also applies to the paint and trim.
So unless your dealer tries to help you out, you are SOL for a rear window leak if out of your standard 3 yr / 36K warranty. I wonder if I should arrange to go hit some more off-road trails before my warranty is up to make sure I get a crack while still under warranty
Mine is cracked but not leaking. Did the dealership replace without water leaking? Is only having the crack call for replacement?
If they cover it you would be the first
I had a 2019 Lone Star and the windshield cracked on day 6 of ownership with no signs of a strike. Due to COVID, it literally had 21 miles on it which was due to taking it in for a full tint including clear ceramic tint on the front windshield (a $250 add on). I took it to the dealer to look at it and he stated it appeared to be improper installation of the windshield at the factory. He called FCA who covered it under warranty but then he indicated the $250 windshield tint was not covered since it was an “aftermarket add-on.” He said if I would have had it installed by them, then he could have worked with me but as is I was out the $250. (At least they covered the windshield)
After watching a video on how they assemble these truck son you tube, they show the quality inspection area and they go threw them so fast it is a miracle they check anything. Hell, plus there's a ton of slow senior citizens looking at them, so slow they probably miss things, and they are never looking at the inside just the outside.They pumping out 1200 per day. there is no quality control.
Lucky me, Tues - Thurs build, good so far, well except the battery, MDS groan, tailgate cable, back up camera, 8.5 nav. Well maybe a Mon - Thur or a Tues - Fri. But it's not Fri and Mon build.
Mine took about 8 weeks as well. Had it installed about 4 weeks ago too. I would expect to wait. Loved having my truck covered with a tarp for a month and a half every night lol.
Wow, that is a long time. The dealer I used had a glass shop do the work and order the window, the dealer's words to me, was that the independent glass shop could get the glass much faster than the dealer itself
but they had my glass within a few days.
