Rear window surround crack.

[Toolbox]

Been at the dealership for almost 2 weeks. Was just called that the new eta on the window is May 19th......dealerships an hour away with no loaner so I’m contemplating just leaving it there until it gets fixed. Frustrating to say the least. Have had a few rain storms since I dropped it off too so assuming the inside needs a full detail. Will keep everyone posted on my issue.

After over a month + finally had the window replaced. Took it through a car wash a few days later and all seems well. Will need to have it retinted but seems good to go.

funny they almost let me drive off the lot with the old window in the bed of the truck. Service manager came running after me to grab it as the dealership would apparently take a loss on the fix if they didn’t have the old window to show to corporate

 

[Billy738]

Is this gap in the weather stripping below the light on the window supposed to be like this?

 

[Vinnie.]

I can do that

waiting on that picture

 

[Synergy26]

Nobody has pictures of the new window and it's differences to the old?

 

[Barqs]

Nobody has pictures of the new window and it's differences to the old?

My replacement sure looked to be the same as the old one, so I was also curious to see how this "new" one looked.

 

[Vinnie.]

I think @SkittleRam said his looks different and he was going to post pictures

 

[SkittleRam]

waiting on that picture

Sorry about that, been a bit busy this week. I will get out there on my lunch.

 

[Ramster]

Nobody has pictures of the new window and it's differences to the old?

Page 1,748. Left is the new one.

 

[Vinnie.]

Page 1,748. Left is the new one.

wut?

 

[IvoryHemi]

wut?

Page 88, Post 1,748

Rear window surround crack.

Curious? Sorry I have read a good bit, but not all 1700 post. My trucks build date is 12 20. Would it have the same window that is prone to leaking cracks? I read some stuff that the replacements need a november 2020 date, so thats why I'm asking with a build date of December 2020? Otherwise is...

5thgenrams.com

 

[SkittleRam]

Ok I thought I had a picture of the old window, but I can't find it.

Here is the pictures of the new window, on the one with the arrow, the frame piece seems to stretch longer than the old one and seems to get slimmer as it gets closer to the cab door. The next picture shows the thickness, from what I can see, it's much thicker than the previous one.

The first picture shows how they left my seat bolts... well the one picture was cross-threaded....so that was a lot of fun to fix.

 

[Barqs]

Page 88, Post 1,748

Rear window surround crack.

Curious? Sorry I have read a good bit, but not all 1700 post. My trucks build date is 12 20. Would it have the same window that is prone to leaking cracks? I read some stuff that the replacements need a november 2020 date, so thats why I'm asking with a build date of December 2020? Otherwise is...

5thgenrams.com

My replacement is definitely the OLD style, but with the correct date code. The part number/revision code on the invoice was the same, so I figured it wasn't the revised design. Guess I'll just have to wait until this one fails and get it replaced too. Bummer!

 

[Dodgey]

Just wanted to add to the pile here.
Cracked frame, leaking water. 2019 16k miles

Dealer said it was 3rd brake light and I insisted it was the window frame because of the cracks. I hadn’t found this thread yet or I would’ve been more adamant. Waited a couple weeks for the light and of course it still leaked through the frame. So now waiting for the approval for the new rear window like everyone else in this thread.

Already had to deal with the truck being inoperable due to the radio constantly restarting and draining the battery. Im about fed up with this. Can’t imagine what year 5 is going to look like. Doubt I’m sticking around to find out.

 

[duke2001]

Just wanted to add to the pile here.
Cracked frame, leaking water. 2019 16k miles

Dealer said it was 3rd brake light and I insisted it was the window frame because of the cracks. I hadn’t found this thread yet or I would’ve been more adamant. Waited a couple weeks for the light and of course it still leaked through the frame. So now waiting for the approval for the new rear window like everyone else in this thread.

Already had to deal with the truck being inoperable due to the radio constantly restarting and draining the battery. Im about fed up with this. Can’t imagine what year 5 is going to look like. Doubt I’m sticking around to find out.

Just curious, how long have you had the cracks? Did you have the cracks for a while before it started leaking?

 

[LimitedGRR]

Just curious, how long have you had the cracks? Did you have the cracks for a while before it started leaking?

It’s not necessarily immediate. The crack sometimes takes time to work itself through. Some have cracks and never leak


Sent from my iPhone using Tapatalk

 

[Synergy26]

Ok I thought I had a picture of the old window, but I can't find it.

Here is the pictures of the new window, on the one with the arrow, the frame piece seems to stretch longer than the old one and seems to get slimmer as it gets closer to the cab door. The next picture shows the thickness, from what I can see, it's much thicker than the previous one.

The first picture shows how they left my seat bolts... well the one picture was cross-threaded....so that was a lot of fun to fix.

That does look a little different. Here is my original. It's at the dealer under the knife right not for this and having the HVAC box behind the dash replaced under tsb. Hopefully they don't mess anything up

 

[Dodgey]

Just curious, how long have you had the cracks? Did you have the cracks for a while before it started leaking?

It’s hard to say but I believe the cracks were there for quite some time before the leak occurred. Not a real common area I looked closely at and at first I thought they were just parting lines not cracks. I did find a picture going back at least 9 months that shows the cracks. But confident no water until about 4 weeks ago. Maybe the 3rd brake light was also a contributing factor. Service advisor also mentioned he had another guy in with the same problem.

 

[VaderRebel]

The difference is quite obvious when you get the updated window. The upper frame rail that guides the slider is thicker and the total length of the window. The factory tint seemed slighty brighter and the outer seals for the slider are different as well. Can post detailed pics when I get back to my truck tomorrow.

 

[R.Duff]

Dropped my 19 sport off this morning for the leak dudes to play with it. Dealership called few hours later and said they ordered a new window and spoke to FCA Canada, Back ordered so we'll see how long it takes to come in, thankfully I have a tiny leak compared to some.

 

[jamisonsbrodie]

I have the same issue on my 19. I'm just over the 36k warranty, so my local dealership told me it's not covered, and it's a $1400 repair. They said the issue is both the frame and the 3rd brake light. I also have an extended warranty, but they denied coverage too by saying that it's a body part, which is not covered. ugh!!!!!!!!!!!!!!!!!!!