Ram Ups the Ante with 10-Year, 100K-Mile Powertrain Warranty

[LOWRMPG]

This pretty much sealed the deal on me holding off on purchasing a 2025.

It's almost July and you need to have retail delivery by September 2nd, so better get cracking

 

[Jookmasta]

Are the 2026s en route even? I think I read that the order banks opened, but not every option or trim was fully loaded yet into the system?

 

[DarkKn1ght]

Does it cover the etorque unit?

 

[banditsc]

What is the benefit to the dealership to deny coverage? Are they not reimbursed at the same rate as what a customer would pay for the repair? I can understand Stellantis trying to deny warranty work but never understood why a dealership would care one way or the other.

They kept denying warranty coverage on mine for a TSB that said to perform the repair even if you can't recreate it. They denied me multiple times over three years, then when I was out of factory warranty they then offered to do it at 4 times the cost the TSB calls for, then backed off wanting to fix it when they realized I still had a Mopar extended warranty.

 

[SD Rebel]

They should at least cover the 2025 Hurricane guys for goodwill.

 

[skels130]

I'm also wondering how that will affect model year turn over? Will they have trouble moving the older trucks off the lot when the 2026s start rolling in?

 

[Rock Crawler]

Are they not reimbursed at the same rate as what a customer would pay for the repair?

No! Mechanics hate most warranty work because there is a set amount of “hours” for each job set by the manufacturer. Most of the time it’s a small portion the of time it actually takes to do the work. Mechanics get the shaft. On very rare occasion does a mechanic make money performing warranty work.

 

[Jimmy07]

This is another nothing burger, maybe a wash at most. This warranty is only good for the original owner, so any used 2026+ Ram you see for sale will only have the remaining 3/36,000 B2B warranty left on it, and no powertrain warranty at all after that.
***Edit, correcting myself- powertrain warranty coverage reverts to 5/60,000 for any owners after the first owner.*** Since most people don’t hang onto vehicles that long anymore, Ram will probably be the ones that come out ahead on this one.

The better announcement would have been: “We are actually going to have the parts available to repair these vehicles under warranty”.

 

[v8440]

They should at least cover the 2025 Hurricane guys for goodwill.

Being somewhat sarcastic here, but that might bankrupt them in days or weeks!

 

[grimreefer]

Guess they better start stocking up on exhaust manifolds.

Mine only have four more months to pop, if they're gonna, before it's out of warranty...

 

[nc_beagle]

No! Mechanics hate most warranty work because there is a set amount of “hours” for each job set by the manufacturer. Most of the time it’s a small portion the of time it actually takes to do the work. Mechanics get the shaft. On very rare occasion does a mechanic make money performing warranty work.

I don't fully understand the dealer model in the service department. I just learned recently that the mechanics bring in their own tools.

 

[SD Rebel]

I don't fully understand the dealer model in the service department. I just learned recently that the mechanics bring in their own tools.

It goes back to mechanics will take care of their own tools vs someone elses. Along with personal preference and needs, most of my mechanic friends prefer to have their own set of tools they keep in a large tool box they take with them from shop to shop as they move throughout their careers.

This is reinforced when their co-workers borrow their tools and damage them in some way or forget to return them.

 

[Rock Crawler]

It goes back to mechanics will take care of their own tools vs someone elses. Along with personal preference and needs, most of my mechanic friends prefer to have their own set of tools they keep in a large tool box they take with them from shop to shop as they move throughout their careers.

This is reinforced when their co-workers borrow their tools and damage them in some way or forget to return them.

When I was a car audio installer at Best Buy many years ago, we required any employees that wanted to “borrow” one of our tools (yes, each of us had all of our own tools that we purchased), to give us one of their shoes. Everyone in the store easily knew who had borrowed a tool. Needless to say, we never had any tools disappear.