Please let us know what you find out from FCA. However, Craig always does his deals that states on the paper you signed (I signed it too), that states the price + TTL + processing fee and then + “any rebates at time of delivery.” So even if FCA were to state that rebates at the time of order are allowed, I think Koons only has to offer the rebates at time of delivery because that was the deal you and Craig agreed to in writing that you signed before the order. I’m not taking Koons’ side here just putting the facts out there as I see them. I too would love to get the rebates or 0% interest from when I ordered also. The rebates were $4500 on a Limited. Today they are $2000. I just don’t see how we make Koons offer the rebates at order date vs delivery date when we signed a document agreeing it would be at delivery date. If you pull out of the deal, I think he would be on sound legal ground to keep your deposit because you backed out of the deal you agreed to and signed. Thought??