New recall on power adjusting pedals

[PTRAM]

I just called my dealer to see if they had the parts in for this recall. I was told it would be two weeks or maybe a month till they received the parts, which doesn't make sense as Jasonml24 's was already repaired. They can't sell any 2019s that that have the adjusting pedals till this part is installed so I have a feeling they will receive them before two weeks or they will not be selling any new Rams the rest of month that have the adjusting brake pedals.

 

[Ram79hemi]

Yeah, I believe a lot of these dealers are having a hard time getting parts and accessories. I ordered vent visors for my truck the parts guy told me two weeks. I hope the parts of the recall come in sooner than that.

 

[Rick3019]

When I take mine in I am going to measure the distance It travels before and after the repair I’m just curious if it will be less

 

[tango1179]

Ouch, my truck just arrived at dealer today and I was going to pick it up on Saturday.
Pretty excited, then I got the call that that can't deliver it to me because of the new recall.
That's all I know for now. Hope it's a quick fix and not waiting for parts.
Maybe I'll go visit it tomorrow.
At least they sent me a picture

Not that it means anything, but I went on the MOPAR site and checked my VIN and it says that there are no recalls on that VIN. I hope that the website is correct.

 

[j517]

Not that it means anything, but I went on the MOPAR site and checked my VIN and it says that there are no recalls on that VIN. I hope that the website is correct.

My didn't show up until I went in for an oil change recall was issued on 2-5-19

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[j517]

Here is the recall get an app called ram Toolbox

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[MTRHEAD]

I got a text from my dealer today saying my truck is in the recall and parts are shipped. Said it was a 20min fix. It does now show a recall on the owner site now, it did not a few days ago.

 

[djwdjw]

I'd like to see the details on this "fix" if anyone has access. This one sounds about as simple as the PS nut check.

 

[Reduxalicious]

Just got mine done yesterday along with a First Oil Change, All in all it was about 2 and a half hours but keep in mind on top of the Recall I got Oil and Tires rotated

 

[arizonapaul]

So, do the dealers have the parts. Very frustrated that I can't pick up my new truck that just arrived at the dealer on Saturday. Now he tells me he won't know anything till at least tuesday.
I think that's crazy

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[edrclark]

Do you know if it is all 2019 with adjustable pedals or a specific build date?

This is from the following document

https://static.nhtsa.gov/odi/rcl/2019/RCLRPT-19V067-6260.PDF

 

[tango1179]

This is from the following document

https://static.nhtsa.gov/odi/rcl/2019/RCLRPT-19V067-6260.PDF

View attachment 16387

I got on a chat session with FCA customer service, and they stated that "most likely" the recalls had already been performed at the factory during the build. My build date was 02/12/2019.

 

[I Love Grits]

Updated to TSB thread:

https://www.dropbox.com/s/aorpmesjo1hai7n/Safety Recall V07.pdf?dl=0

 

[DennisY]

To check on recalls for your specific vehicle, go to https://www.mopar.com/en-us/my-vehicle/recalls/results.html and enter your VIN. Mine shows three. I've received letters for two of them so far. All three show that the parts are available. I don't know about Mopar but with Ford, you don't need a letter to have your recalls serviced. They look up the VIN when you arrive and take care of any that are outstanding.

 

[PTRAM]

To check on recalls for your specific vehicle, go to https://www.mopar.com/en-us/my-vehicle/recalls/results.html and enter your VIN. Mine shows three. I've received letters for two of them so far. All three show that the parts are available. I don't know about Mopar but with Ford, you don't need a letter to have your recalls serviced. They look up the VIN when you arrive and take care of any that are outstanding.

No, you don't need a letter if you know about the recall, they will repair it. I think if you have your vehicle in for anything and they see a recall not completed they go ahead and do if if you have the time.

 

[PTRAM]

This is from the following document

https://static.nhtsa.gov/odi/rcl/2019/RCLRPT-19V067-6260.PDF

View attachment 16387

You can see on my signature when my Ram was built and that was in May-18 and I am on the recall list.

 

[Jus Cruisin]

Getting both this and the power steering recall done as I type this. This recall is apparently just installing a stop. The power steering they complete right in the service drive. Looks like both are easy peasy.

Edit - I was in and out of the dealership in 45 minutes and that included waiting about 5 or 10 minutes for the paperwork. I could have left sooner without it and had them mail it. I wasn't in a hurry so I waited.

 

[djwdjw]

The power steering they complete right in the service drive. Looks like both are easy peasy.

I did mine in my driveway too The dealer can do it again and check my work next time I get there.

 

[RamCares]

I just called my dealer to see if they had the parts in for this recall. I was told it would be two weeks or maybe a month till they received the parts, which doesn't make sense as Jasonml24 's was already repaired. They can't sell any 2019s that that have the adjusting pedals till this part is installed so I have a feeling they will receive them before two weeks or they will not be selling any new Rams the rest of month that have the adjusting brake pedals.

Hi PTRAM,
We regret to hear of this, and would be more than happy to offer our assistance to help you get this recall completed. If you want any support, please send us a PM with additional details.
Julie
Ram Social Care Specialist

 

[arizonapaul]

My truck just had the recall performed this am, so I can finally go over there tonight and take delivery--Finally !!!!!!!!!!!!!!!!!!!!!!