Never have gotten 12" software update

[braggster]

Mine did update the other night. Now at Version 21.6 or something like that. I haven't noticed anything different yet. Still having trouble with SiriusXM not staying on the channel that was selected when I shut the vehicle off.

 

[busa2009]

How can I force it to do an update, or where can I download the update and install it via USB? I upgraded to the 12C in my truck but I should still receive updates through the receiver module, correct?View attachment 63143

I would def like to know this as well.


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[69Sting]

I got the update and it installed smoothly, only things I found is it takes 30 min before your account syncs back up so you can use your uconnect app. I also discovered last night that all my Radio selections (EQ,BALANCE, HD) were all moved to stock plain options. I had to go back through and reset them. Didn't take long but now I am curious what settings in the system defaulted back. Guess it means another 20 min of idling in my driveway and going through all the setting like I have had to do on the last update. OH well. 1st world tech problems

 

[Dave07]

Has anyone ever tried entering their vin here: https://www.driveuconnect.com/support/software-update.html


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[Ortiz7983]

I got the update and it installed smoothly, only things I found is it takes 30 min before your account syncs back up so you can use your uconnect app. I also discovered last night that all my Radio selections (EQ,BALANCE, HD) were all moved to stock plain options. I had to go back through and reset them. Didn't take long but now I am curious what settings in the system defaulted back. Guess it means another 20 min of idling in my driveway and going through all the setting like I have had to do on the last update. OH well. 1st world tech problems

That is the only thing I did notice was the settings going back to default. Curious, with this update, does it now show the odometer, tire pressure, and all the other things it shows for other vehicles?

 

[Ortiz7983]

Has anyone ever tried entering their vin here: https://www.driveuconnect.com/support/software-update.html


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So when I was prompted to update the software, I entered my vin number and it still showed I was up to date. Yet there was an update for my system on the screen as I checked. I don’t think that works as well as people might think.

 

[gHiDoRa]

Has anyone ever tried entering their vin here: https://www.driveuconnect.com/support/software-update.html


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That never work.

 

[JJRamTX]

Has anyone ever tried entering their vin here: https://www.driveuconnect.com/support/software-update.html


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Tried this today and it said there was no update available... I am still at 19.43 so there is obviously a couple of updates available

 

[ktl5005]

No one really knows how, when, why Chrylser/Uconnect roll out the updates. They don't say anything about it or explain it. Seems it's luck of the draw unfortunately

 

[Phi1Wh0]

Interesting development today. I took the bait and renewed Guardian for six months for $60. Then tonight, merely a few hours after I threw my money down, I got the update notification....

 

[mikeruoc]

Let me know if you get the online search working now that you are a Guardian subscriber.

Interesting development today. I took the bait and renewed Guardian for six months for $60. Then tonight, merely a few hours after I threw my money down, I got the update notification....View attachment 63356

 

[Ortiz7983]

Interesting development today. I took the bait and renewed Guardian for six months for $60. Then tonight, merely a few hours after I threw my money down, I got the update notification....View attachment 63356

Maybe a coincidence. I got the update earlier this week and I don’t have Guardian.

 

[smashweights]

Since the update my nav searches online but always gives me no results and says "an unknown error occurred" have to change to offline search to get any results...

 

[392DCGC]

For what it's worth, the update now allows me to search via 4g online in the nav. I never could do that before.

Since the update my nav searches online but always gives me no results and says "an unknown error occurred" have to change to offline search to get any results...

I've always been able to do this, and I haven't gotten the latest update. Even my 2019 truck did it. If yours didn't work, either your truck had an issue or the internet wasn't connected (not sure if you need the subscription through AT&T to access search after the initial trial or not).

 

[Trooper4]

Am I the only one who has never been promted for an OTA update or by the dealer to update the software?

It'll come. Just got mine yesterday. I don't have Guardian or ATT.

 

[mikeruoc]

So do you have Guardian or ATT subscribed in your truck? From what I am seeing you need Guardian for this to work.

I've always been able to do this, and I haven't gotten the latest update. Even my 2019 truck did it. If yours didn't work, either your truck had an issue or the internet wasn't connected (not sure if you need the subscription through AT&T to access search after the initial trial or not).

 

[Kidder]

So do you have Guardian or ATT subscribed in your truck? From what I am seeing you need Guardian for this to work.

Negative. I have neither Guardian or the hot-spot enabled. I got my update this past Monday.

 

[mikeruoc]

I am asking about the online search.

I know the updates come through no matter what you are subscribed to or not subscribed to. I have neither and I got my update last Monday.

Negative. I have neither Guardian or the hot-spot enabled. I got my update this past Monday.

 

[ktl5005]

The online search in the 12” has been known to not work. Multiple posts about it and Uconnect won’t tell us why.

 

[smashweights]

The online search in the 12” has been known to not work. Multiple posts about it and Uconnect won’t tell us why.

Do you have to have the WiFi hotspot from ATT to use?