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Never have gotten 12" software update

gibbynd

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Am I the only one who has never been promted for an OTA update or by the dealer to update the software?
 

busa2009

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Is there a way to update it from a sdcard ? I know you can save your setting to sdcard
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djjr50

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I am also one of those who hasn't received an update, though I haven't been to a dealer to address. I also haven't had the miles on Mopar.com update since 6/19/19 of last year. Probably also explains why the Uconnect app didnt work. Going to take her in to the dealer soon for oil change and rotation and to look at that (as well as replace a light fixture in one of my Ramboxes).
 

SWI_Don

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If your radio is working fine be thankful it is not updating. Mine updated and started drawing the battery flat overnight. It's been in the shop since May 28. THE current ETA for a new radio is 7/14 I'll believe it when I see it. If your radio does what you want it to do, don't complain or try to force it to update. You could in effect brick your truck until the factory making 12" radios get past their COVID issues.
 

LaxDfns15

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With my 2 updates I'm on 20.04.01 and EQ 4.1. I don't know what I started at when I bought the truck, and I think the last update was around a month ago.
 

gibbynd

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Wow. Interesting to see how different things are. I bought my truck end of 2019, it was a Sept. 19 build.
 

George Bednar

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Wow. Interesting to see how different things are. I bought my truck end of 2019, it was a Sept. 19 build.
I purchase my limited in August of 2018 with a may 2018 build date. Never received or been prompted for an update.

Hardware Part Number CNSC28N0GL
Software version18.18.1B
BootMicro Version 18.09.01
EQ Version 3.4
 

SpeedyV

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I purchase my limited in August of 2018 with a may 2018 build date. Never received or been prompted for an update.

Hardware Part Number CNSC28N0GL
Software version18.18.1B
BootMicro Version 18.09.01
EQ Version 3.4
Wow...that's the oldest software version I've seen! (Took delivery of mine in September '18...it had a couple of early updates, but I've been on 18.27.17 ever since.)
 

DakotaRam

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I purchase my limited in August of 2018 with a may 2018 build date. Never received or been prompted for an update.

Hardware Part Number CNSC28N0GL
Software version18.18.1B
BootMicro Version 18.09.01
EQ Version 3.4
Exact same boat as you. Even had new module installed sept. 2018 because the nav would not work from date of purchase.
 
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George Bednar

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Wow...that's the oldest software version I've seen! (Took delivery of mine in September '18...it had a couple of early updates, but I've been on 18.27.17 ever since.)
Knock on wood, but the only issues I have had was had the amp software updated and the trucks battery has been completely drained requiring a car hauler to the dealer twice. once in April of 19 and just last month. They have never been able to diagnose a problem just performed a deep battery charge. This last time they told me I don't drive it enough. I have just over 10,000 miles on it. I drive it everyday to work, but I live 2 miles from work.
 

gibbynd

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Funny how things happen. I was prompted this morning to update. I'm know on 20.06.13
 

Phi1Wh0

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Where can you find the update to install via USB? I upgraded my 4C Nav to the 12C Nav and the dealer cannot update since the embedded module VIN is different than my VIN. My Nav is outdated it seems and does not show all the roads and streets that I know are there. My update is 17 something if I recall from seeing it this morning
 

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