That’s good news...the dealer said the noise needs to be louder in order to diagnose..I created a Ram cares case as well to document... i’m not sure if it helps or not at all but they did need to give me a new transmission on my truck at 200 miles so maybe the dealer did something wrong when they installed it. The noise just started happening about a month and a half ago. At least if it gets louder during the winter time they can’t give me a hard time looking at it.
where are the lifters located?
Thanks
It’s not a guarantee that’s the problem but they fail all of the time on these engines as early as 20,000 miles, and they start by making slight noises like this however the noise will have to get undeniably louder for them to acknowledge it as a problem, I’ve brought mine in 5-6 times for the issue, they always state they can’t replicate because it’s not obvious enough, even in the winter when to me it’s loud as heck. The lifters are located above the pistons in the engine block below the cylinder heads. In order to replace they have to remove the intake manifold, valve covers, rocker arms, pushrods and the cylinder heads. Also they will need to replace the camshaft which will require removal of the all of the belt driven accessories, timing cover and chain. Make sure to keep the oil changes well documented, Chrysler will request receipts for oil changes that aren’t done by them. Only use MS-6395 certified engine oils as well if you change your own, a lot of people recommended Mobil 1 which isn't certified.
On your transmission I would suggest having the dealership check the fluid level, on my Toyota Tacoma they discovered the fluid was 2quarts low from the factory!