Mark Dodge Thread

[Rich6896]

Yeah, It is bait and switch. I was offered my deposit back. But I sold my jeep and need a car. So I'll just look to buy rims on the secondary market. I have a group legal plan at work and might have them contact FCA.

 

[Rich6896]

Excuse my ignorance. Did you separately select those rims within the builder website, or did the website select those rims as default based on it being a Limited? If I chose those rims and it wasn't a default setting I'd be asking the dealer for a compromise and swap them out if possible.

MD does not have any to swap. I really don't view this as their issue.

 

[SnowBlaZR2]

Ordered the ones on the left, the ones on the right are what came in:
View attachment 133017

Those look like the wheels that are on mine, listed as '20X9.0 Prem Painted Whls w/Inserts' on my build sheet.

Your build sheet lists '20X9.0 Alum Painted/Polished Wheels'. Seems like there was a mixup at the factory. I'd ask Aaron to get the right wheels on that truck for you.

 

[Rammmer]

Yeah, It is bait and switch. I was offered my deposit back. But I sold my jeep and need a car. So I'll just look to buy rims on the secondary market. I have a group legal plan at work and might have them contact FCA.

When did FCA start replacing the normal Limited rims you see on the website with the Longhorn rims? If you ordered prior to that, it seems to me it's on FCA to make you whole. If the dealer knew they were doing this and didn't say "hey, I know you ordered a Limited and the pictures show X rims, but right now you'll actually get Y rims and FCA hasn't updated the website to reflect that," then I think part of the blame falls on the dealer as well.

 

[SnowBlaZR2]

Longhorn rims

Ah, I see it now. Not the same as mine.

 

[RamRamBamBam]

Anyone know if trucks get delivered to MD on Saturdays? I'm praying that today's the day

 

[magnetized]

Ordered the ones on the left, the ones on the right are what came in:
View attachment 133017

Same thing happened to me, ordered the polished 5 spoke rims for my Laramie and got the chrome insert ones. Told Aaron and he looked at the build sheet I sent him showing the 5 spokes and agreed to swap them out with another truck on the lot.

 

[Dunga]

We’re moving boys!

 

[ManchuWarrior]

We’re moving boys!View attachment 133119

You ordered 2 months after me. Holy crap those Limiteds get built fast!!! Congrats! My build got pushed back again now July 7th. Ugh.

 

[Rammmer]

We’re moving boys!View attachment 133119

Congrats. I ordered slightly before you with a similar build and you beat me

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[Dunga]

I know! Hope you guys get some good news soon. I don’t understand how they plan those builds. Maybe they do them batches so if you pick the right color or trim then they’ll slot you in an existing placeholder spot? I’m just trying to make sense of it.

 

[Rammmer]

I know! Hope you guys get some good news soon. I don’t understand how they plan those builds. Maybe they do them batches so if you pick the right color or trim then they’ll slot you in an existing placeholder spot? I’m just trying to make sense of it.

At least you ordered yours with the 22" wheels. A lot of us ordered limiteds and have no idea what wheels/rims our truck is coming with because of the shortage and lack of notice on the issue by FCA/dealers.

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[Dunga]

At least you ordered yours with the 22" wheels. A lot of us ordered limiteds and have no idea what wheels/rims our truck is coming with because of the shortage and lack of notice on the issue by FCA/dealers.

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I’ve read about that here on the forum. I get the frustration. GM is delivering trucks with no parking sensors, heated seats and wheels. They’ll either write you an “I owe you” thing or credit you something pathetic like $50. These are crazy times.

 

[MidnightExpre$$]

I’ve read about that here on the forum. I get the frustration. GM is delivering trucks with no parking sensors, heated seats and wheels. They’ll either write you an “I owe you” thing or credit you something pathetic like $50. These are crazy times.

The window stickers show a credit for whatever is not working but also says that they will make the truck whole once the chip supply issues allow.

 

[Dunga]

The window stickers show a credit for whatever is not working but also says that they will make the truck whole once the chip supply issues allow.

Ok they do the credit is in addition to the I owe you. That makes more sense.

 

[MidnightExpre$$]

Ok do the credit is in addition to the I owe you. That makes more sense.

Let me be more specific.....
I have seen this on GM window stickers. I have not seen this on any Ram window stickers.
Ram seems to just like to make a substitution and hope you don't notice - Like in the case of the Limited/Rebel/Longhorn/Night Edition wheels.
I have not seen them make any mention for dropped equipment - Like in the case of the side steps on quad cabs.
I also have not seen/heard of any cases with Ram trucks being delivered with non-functioning options such as heated steering wheel due to chip shortage. Ram seems to have done wheel with chips. It is other parts that seem to be a problem....

 

[brewdad]

At least you ordered yours with the 22" wheels. A lot of us ordered limiteds and have no idea what wheels/rims our truck is coming with because of the shortage and lack of notice on the issue by FCA/dealers.

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Our Limited's are all now coming with Longhorn wheels; my Limited build sheet shows Longhorn wheels & has an Estimated Delivery date of 12 July; the Ram Limited build site now shows a picture of Longhorn wheels for the Limited trim. I guess this is Stellantis covering their backside for the switch in wheels.

 

[Rammmer]

Our Limited's are all now coming with Longhorn wheels; my Limited build sheet shows Longhorn wheels & has an Estimated Delivery date of 12 July; the Ram Limited build site now shows a picture of Longhorn wheels for the Limited trim. I guess this is Stellantis covering their backside for the switch in wheels.

The website still shows the same original Limited 20" rims for me. Well, it shows the Longhorn rims on the selection tab, but all of the pictures show the regular Limited rims. It's misleading. I submitted my build with multiple pics from the Ram website with different rims than I'm getting apparently.

 

[Rich6896]

This is from the original build I configured. I saved the link. They are now showing (DISC)

 

[Rammmer]

This is from the original build I configured. I saved the link. They are now showing (DISC)

View attachment 133192

My build sheet I sent to MD for the quote/order only has a written description. I don't recall what the website said. The pictures show the normal Limited rims I'm apparently not getting. Hopefully they work this out compensate me for the discrepancy because apparently I'm clearly not getting what I ordered.

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