Limited Dashboard Delaminating and Bubbling

[davidnc301]

Here ya go..and they changed the part # so it's not gonna do the same thing. So they said..2yr warranty if it does..so should be good!..proof enough?

Those pics are before and after btw

 

[mikeru82]

Those pics are before and after btw

Glad you got yours fixed, but it was a goodwill repair, not an actual warranty repair. It clearly says goodwill right on the invoice you included. Sounds more like your dealership has decided to goodwill dash replacements on 2019 and 2020 models if your service adviser told you that. But Ram isn't doing that across the board.

 

[firecadet613]

It's changed part #s so might be good..

Sweet! But from your invoice it may be just the pads vs the entire dash that was replaced.

 

[TR2019]

It's changed part #s so might be good..

Wow that must have been a relief. Mine delaminated during covid and the dealer couldn't be bothered with fixing it. Is your truck under extended warranty? Or did they just give you the option when you brought it in for service

 

[Lastcall8]

Dang I got really excited as mine is doo g the same thing and I have a 2019. I also called ram cares awhile back and they told me to take it in to dealer first then get back with them. Being a firefighter and a teacher almost have zero time. Now that it’s summer will take it in soon. Also my radio screen doesn’t come on sometimes for around 45 minutes.

 

[davidnc301]

Wow that must have been a relief. Mine delaminated during covid and the dealer couldn't be bothered with fixing it. Is your truck under extended warranty? Or did they just give you the option when you brought it in for service

No bought it used with 18k miles and just contacted Ram care and went though the process..and that was it!..lol

 

[davidnc301]

Sweet! But from your invoice it may be just the pads vs the entire dash that was replaced.

Oh it was the entire dash..minus my glove box ext..

 

[davidnc301]

Glad you got yours fixed, but it was a goodwill repair, not an actual warranty repair. It clearly says goodwill right on the invoice you included. Sounds more like your dealership has decided to goodwill dash replacements on 2019 and 2020 models if your service adviser told you that. But Ram isn't doing that across the board.

Maybe..but Ram care guy said they were..so idk

 

[PMCurtis]

We all need to call RAM Cares 866-932-3878 and complain. Once they get enough complaints they will issue an service builtin on the dash.

 

[dandick]

My 2020 Limited has this problem. Only 21,000 miles and 8 months over the 3 year warranty. The dealer wants 700 for the dash and 1100 labor. Crazy! I am calling Ram Cares tomorrow. I sent them a message on here Sunday, but haven’t received a response. I guess Ram Doesn’t Care! I also got DTC P0303. I took it to the dealer thinking it would be covered under the 5 year power train warranty. Wrong. $424 for a new injector and labor. Again, only 21,000 miles. This is my first Ram product. Unless Ram Cares does something, this will be my last, too.

 

[Alter Ego Trip]

Ram still hasn't fixed the issue. I have a brand new 24 Laramie with the leather dash and it already has some delamination happening right next to the cluster. No way I'm having a brand new truck disassembled by the garage monkeys at this point though.

 

[FastBlackRam]

Ram still hasn't fixed the issue. I have a brand new 24 Laramie with the leather dash and it already has some delamination happening right next to the cluster. No way I'm having a brand new truck disassembled by the garage monkeys at this point though.

I had the same thought about garage monkeys before I had mine done. They did an absolute flawless job on it. Knock on wood the bubbling/delaminating has not happened to the new one yet. FYI mine was replaced under 3/36 warranty. I did visit the shop while they had it apart and it was scary. The entire dash was out on a table outside the vehicle at one point. But like I said it was reinstalled perfectly. No rattles, no gaps, full function, etc.

 

[Alter Ego Trip]

I had the same thought about garage monkeys before I had mine done. They did an absolute flawless job on it. Knock on wood the bubbling/delaminating has not happened to the new one yet. FYI mine was replaced under 3/36 warranty. I did visit the shop while they had it apart and it was scary. The entire dash was out on a table outside the vehicle at one point. But like I said it was reinstalled perfectly. No rattles, no gaps, full function, etc.

I don't have that kind of luck lol. The universe knows how bad my OCD is and will find a way to introduce a rattle or scratch on a panel that will drive me crazy.

When I picked mine up a didn't notice a stain on the passenger side dashboard area about the size of a silver dollar. Not sure what it is or where it came from but I can't get it out, and what has been seen can't be unseen.

Those who don't have OCD will have a perfect install with no issues.

One thing I still don't understand is; why they don't make the top section removeable. Most every panel in the entire truck clips together, why not do the same thing with the dash; especially with them knowing all the issues they've had with the leather wrap. You think you could have a stud that bolts through the mid dash securing everything together.

 

[trashgolf]

Just got off the phone with RAM Cares regarding this same issue. Assigned me a case number, and had me schedule with my dealership to get pictures. It will be covered with no out-of-pocket costs from me.

 

[mikeru82]

Ram still hasn't fixed the issue. I have a brand new 24 Laramie with the leather dash and it already has some delamination happening right next to the cluster. No way I'm having a brand new truck disassembled by the garage monkeys at this point though.

I get the whole OCD thing. I seem to be a bit touched by that as well. But for me, I'd rather take a chance on something that may or may not happen versus living with the ugly bubbling dash cover that's on your truck now and is only going to get worse. Real issue versus possible issue. Your truck though. I guess the alternatives are buy a new dash and replace it yourself, have an upholstery shop replace the cover, or just live with it.

 

[Lastcall8]

Just got off the phone with RAM Cares regarding this same issue. Assigned me a case number, and had me schedule with my dealership to get pictures. It will be covered with no out-of-pocket costs from me.

How many miles and months have ya had it

 

[Djpaul76]

Just got off the phone with RAM Cares regarding this same issue. Assigned me a case number, and had me schedule with my dealership to get pictures. It will be covered with no out-of-pocket costs from me.

What year is yours?

 

[GregSLC66]

Having this issue now too, just outside of the warrantee period 62k/61 months.

Has anyone had luck with @RamCares on the dash?

 

[SD Rebel]

Having this issue now too, just outside of the warrantee period 62k/61 months.

Has anyone had luck with @RamCares on the dash?

That may be an issue, mainly because the dash would only be covered by the 3-year 36k limited warranty, the 5 year 60k is the powertrain.

Your best bet is to have a good upholstery shop retrim in vinyl, that way you don't have this issue again. Depending how it's delaminating, they may be able to fix it without removing the dash.

 

[RAM_Davis]

I have the same problem with my 2019 Longhorn.....can't find anyone to repair in south eastern NC

Hey, my 2020 Longhorn is starting to bubble. I'm really disappointed because the reason I (and I'm sure many others) got the longhorn was for the gorgeous interior. I live in Raleigh area. Did you ever find anyone in NC that could help?