RamTruckMan
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So, I know I have the 2 wires. My dealership said that those 2 are for people that already have a TBC installed. How do I convince them otherwise? Thanks
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Has anyone added a factory trailer brake controller to a 2025 yet?
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Cbty2050
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It takes someone there that is willing to do a little research/digging in and actually looking at your truck to see all you need is the switch and module. The other option is find a different dealer. It takes about 2 minutes to see you have the wires installed. If needed they can contact me, I have no issues helping where/when I can. PM me for contact info
RamTruckMan
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Does adding the switch require taking off the head unit? If not, I’d do it myself
azzx
Ram Guru
Yes - you need to remove the head unit. It is easy. Many posts about how to.
Hopefully this is correct. Dealer has ordered these parts and I'm scheduled to have them installed on Thursday. Hopefully all goes well.
Cbty2050
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If your wiring harness is the number I provided, you will be good.
Well drove 2 hrs this morning to the dealer who had part numbers #68569520AB(trailer tow module) and then the dash switch 68618899AA in stock. When the Head Tech looked at the parts and the instructions he said that he wouldn't start the install without the required full kit including the cable/harness. So thankfully he did not charge me for the above parts, and has ordered the kit which is suppose to arrive the 1st week of December. It wasn't a wasted trip as I did get the oil change, tire rotation and a ABS brake recall completed.
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….And they will receive the kit, which contains part numbers 68569520AB and 68618899AA, and 9 wires. The 9 wires will end up in the garbage because they won’t be needed, leaving him with installing the two parts he could have installed today. Ughhh….why are there techs/service advisors that just won’t do the work that the customer is willing to pay them to do…
Cbty2050
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Why wouldn't he install it? Did he not look for the wires in the harness. We installed 2 this week that I know of.
RamTruckMan
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My service manager original my said the parts manager said I needed the whole kit… I told him he was wrong so he spoke to the lead tech who agreed with you guys and they agreed to order the 2 PN and install them. The only caveat was that if it didn’t work, I’d still be on the hook for the install and parts
azzx
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Correct - in my case the wires were not used
Cbty2050
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LAZY, that is the answer. It takes less than 2 minutes to check for the wires.
RVTRKN
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I believe its to soon for techs to know whats normal. Yes he was a little lazy, but (I'll assume in his mind) he might think he could end up going down the rabbit hole looking for wires that may or may not exist. The question I have for the tech is, "is the kit going to cost me more, or, do I have to pay for the wires I didn't need?". When Ram changes things, like the way the new brake controller is installed and setup, software as well as hardware, that is a major change for that install.
JoeKewl
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I was told by a parts guy that not all of the trucks can get the new brake control module, apparently there are wires necessary that should be under the steering wheel? Can anyone confirm this or is he full of BS? I’ve been waiting since June for the dealer I bought my truck from to get the parts, all I keep getting is “they moved the date”.
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Cbty2050
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He is a parts guy..... there is nothing under the steering wheel. The info is in this thread as to what you need to look for. The part numbers are also here.
azzx
Ram Guru
Based on my 6 years of experience ownning 2 DT 1500 Rams, most parts guys at the delareships are idiots.
RamTruckMan
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JoeKewl
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All I get every time I call is the parts are back ordered, been waiting since June.
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Cbty2050
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You need to ask for the right parts or source them yourself.
RamTruckMan
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Agreed. IF you have the correct cable harness installed (from @Cbty2050 : The part number tag for the harness can be seen from under the rear seats.)
If the cable/harness is 68601443AA, tell them you only need the part numbers:
68569520AB
68618899AA
Those work.
(The back order is for the single kit (82219240aa) that you’d need if you don’t have the correct cable already existing.)
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