Hi Mark,
THIS HAS TURNED INTO A JOKE AND NIGHTMARE! The wheel came off Tuesday night in Cypress CA, my daughter called RAM ROADSIDE ASSISTANCE, they came immediately, but for some reason they took the truck to Los Angeles, then locked it up and were supposed to deliver it to the dealership on Wednesday morning, didn't happen, then it became Thursday, then Friday. Then my daughter threw a fit with the tow company and they said Oh so sorry we'll get it delivered to the dealer on Saturday morning! Well now it's Sunday STILL NO TRUCK AT THE DEALERSHIP, so she called the tow company AGAIN and she was told the tow company won't deliver the truck unless she pays an additional fee, SHE SAID NO WAY SHE'S PAYING A TOWING FEE, because they took it to Los Angeles about 35 miles away. THIS IS OBVIOUSLY A MANUFACTURE DEFECT AND SHE SHOULDN'T HAVE TO PAY FOR A TRUCK WITH LESS THAN 1,000 MILES ON IT TO BE TOWED TO THE DEALER THAT IS ONLY 6 MILES AWAY IN HUNTINGTON BEACH. WHY THE HELL DID TOW COMPANY TAKE IT 35 MILES AWAY TO A STORAGE YARD!!! SO NOW SHE'S IN A PISSING MATCH WITH THE TOW COMPANY BECAUSE THEY SAY THE TRUCK CAN'T BE DELIVERED TO THE DEALER UNLESS SHE PAYS AN ADDITIONAL FEE???????????????????????????? IF THIS IS HOW RAM IS GOING TO TREAT HER ON JUST THE TOWING PORTION, WHAT ARE THEY GOING TO DO TO HER ON THE REST OF THE CLAIM???