Fingers Crossed...Brake Squeal Resolved

[killakill]

had the work on my done for the rear breaks after a second fca call they finally ordered the parts and what would you know the sound is back 4 days later just not as loud and a different pitch. so glad i bought a ram for my first truck sigh

 

[pitboss000]

had the work on my done for the rear breaks after a second fca call they finally ordered the parts and what would you know the sound is back 4 days later just not as loud and a different pitch. so glad i bought a ram for my first truck sigh

Same here, but quiet for 5 days after the work. This all may lead back to the "rain brake" feature. Anyway to disable that?

 

[RamCares]

had the work on my done for the rear breaks after a second fca call they finally ordered the parts and what would you know the sound is back 4 days later just not as loud and a different pitch. so glad i bought a ram for my first truck sigh

Hello killakill,
We are certainly sorry to hear about your ongoing concern. If you decide to move forward with a second opinion, I would be more than happy to escalate a case on your behalf for additional assistance. This will allow us to connect you with a Case Specialist who can work alongside your dealer to find a potential solution. Just let us know how you plan to proceed.
Laura
RamCares

 

[MichelBP88]

I got my rear replaced about two weeks ago and drove for like a week and now they are squeaking like crazy still I think it's the front but they say its still the rear

I had the Same issue Sounded like a T-Rex From Jurassic park !
Its embarrassing for a 70K truck !
The changed the Calipers and whatever was stated on the TSB .
It was good for a little bit but now its sounds just like a T-Rex again !!
Very Disappointing From Ram !!

 

[Uwwcbr600]

Same brake moan or squealing on my 2019 Big Horn when backing out of the garage in the morning. Called dealer in middle of January. Now telling me parts won't be there until middle of March! Ram needs to get their ducks in a row on this issue. First Ram I have bought and I'm not a happy customer.

 

[Jtr]

I have my truck scheduled this Friday for the squeal and moan issues (once again). It took 3 months for whatever parts to come in that FCA recommends to fix it. I am aware of TSB 05-002-19 and there has been mention that it has been revised (but not updated on the 5th gen TSB thread). Can anyone share with me the TSB that has solved their issues so I can have it on hand when i go in Friday? Thanks

 

[19RamBC]

They are actually repairing the rear brakes again no questions asked. Pleasant surprise and glad I switched dealers for service.

Hey what did they end up replacing? I took mine in a couple months ago becuae when i back out of my drive way the groanin/moaning sounds wake up half the neighbor hood, they said the rotors looked weird from factory so they changed them. Now the groan is back and even worse when i 1st leave. I was back and forth from the house 3 times on sunday and everytime i left it sounded just as bad, where before it went away for the day at least....

 

[Edge]

I've got the same issue with the truck brakes sounding like GODZILLA...... I can imagine it's waking up the neighbors early in the morning as I leave for work. Another embarrassment.

 

[RamCares]

I have my truck scheduled this Friday for the squeal and moan issues (once again). It took 3 months for whatever parts to come in that FCA recommends to fix it. I am aware of TSB 05-002-19 and there has been mention that it has been revised (but not updated on the 5th gen TSB thread). Can anyone share with me the TSB that has solved their issues so I can have it on hand when i go in Friday? Thanks

Hello Jtr,
We are sorry to hear about your brake concern. If you could please reach out to us privately we would be happy to assist you further from our end.
Laura
RamCares

I've got the same issue with the truck brakes sounding like GODZILLA...... I can imagine it's waking up the neighbors early in the morning as I leave for work. Another embarrassment.

Hello Edge,
We are certainly sorry to hear about your recent concern. If you decide to connect with your dealer regarding your concern, please feel free to send us a private message. We would like to ensure that your concerns are formally documented while you work alongside your dealer. Please follow up with us at your earliest convenience.
Laura
RamCares

 

[19BlkRam]

My brakes have been squealing since I got the truck as well been in to fix the issue 3 times no results and once I crossed the 15k mile mark they tried to strong arm me, I was able to get the tsb honored or so they said but less than 4k miles on the new setup same squeak returned took it back in this week at 24k miles due to time constraints and they are saying its a wear and tear item oh well time to upgrade I guess....

Has anyone just decided to upgrade rotors and brake pads? how has it worked out for you?

 

[19RamBC]

Mine is back in shop Thursday hopefully they deal with this for the last time

 

[Benji80]

One dealership told me that the noise the brakes were making was normal!! Hahaha. I took it to another dealership and they did the anti moan kit on the rear brakes. It's been quiet since...about 8 mos ago

 

[Pyleketerson]

I’m taking mine in next week. I’ll ask for the anti-moan kit

 

[RamCares]

Mine is back in shop Thursday hopefully they deal with this for the last time

Hi 19RamBC, I recommend reaching out to Canadian Customer Care to have this documented! Either via phone at 1-800-361-3700 or via the following form https://forms.chryslercanada.ca/contact/en/contactCCI.php?brand=dodge.

I’m taking mine in next week. I’ll ask for the anti-moan kit

My brakes have been squealing since I got the truck as well been in to fix the issue 3 times no results and once I crossed the 15k mile mark they tried to strong arm me, I was able to get the tsb honored or so they said but less than 4k miles on the new setup same squeak returned took it back in this week at 24k miles due to time constraints and they are saying its a wear and tear item oh well time to upgrade I guess....

Has anyone just decided to upgrade rotors and brake pads? how has it worked out for you?

Hi 19BlkRam & Pyleketerson,

Please know that we are more than happy to provide you with an additional layer of support as you work with your dealers for this concern. What we can do is escalate cases on your behalf which will provide the dealership and yourself with an individual who will review your concerns, then assist you and the dealership in exhausting all available resources to have the issue addressed and resolved. We are just a private message away to get the process started.

Mark
RamCares

 

[kilcher]

I had the brake moan this morning. Just bought mine used last week (11,000 miles). Manufacture date was 4/19, outside of the parameters of the TSB. Made an appointment for next Tuesday, hopefully they'll still fix it.

 

[RamCares]

I had the break moan this morning. Just bought mine used last week (11,000 miles). Manufacture date was 4/19, outside of the parameters of the TSB. Made an appointment for next Tuesday, hopefully they'll still fix it.

Hey kilcher,

I regret to hear you are also experiencing this concern. If you are in need of any support while addressing this with your dealer, please do not hesitate to follow up with us via private message.

Mark
RamCares

 

[2019REBEL]

Same brake moan or squealing on my 2019 Big Horn when backing out of the garage in the morning. Called dealer in middle of January. Now telling me parts won't be there until middle of March! Ram needs to get their ducks in a row on this issue. First Ram I have bought and I'm not a happy customer.

I got the same moan on my Rebel, in last week for oil change and they ordered the parts took a week for them to come in. Now just have to schedule appointment to get it done.

 

[Jtr]

Got the moan kit installed today. First time quiet in months. My daughter actually noticed the silence and had a big smile on her face as she awaited me to pull out the garage so she could jump into the truck. Before, she would place her hands over her ears everytime. Now I need to just knock on wood...

 

[Edge]

I’m taking mine in next week. I’ll ask for the anti-moan kit

Let us know, please.

 

[19RamBC]

Hi 19RamBC, I recommend reaching out to Canadian Customer Care to have this documented! Either via phone at 1-800-361-3700 or via the following form https://forms.chryslercanada.ca/contact/en/contactCCI.php?brand=dodge.





Hi 19BlkRam & Pyleketerson,

Please know that we are more than happy to provide you with an additional layer of support as you work with your dealers for this concern. What we can do is escalate cases on your behalf which will provide the dealership and yourself with an individual who will review your concerns, then assist you and the dealership in exhausting all available resources to have the issue addressed and resolved. We are just a private message away to get the process started.

Mark
RamCares

Thanks, i am showing them the rear brake TSB tommorow, and hoping they just order the parts and do it. Any problems i will be sure to call that number.