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Strange it required authorization for yours. I bought mine in and complained about the front brakes squealing and they order the pads and rotors right away. It took a while to get the parts back in May. I keep the loaner car for about a week and got tired of waiting so i picked the truck up. About a week later they got the parts, gave me another loaner, and fixed it in a day.
It had to do with the warranty. The first time I took it in the truck had 11,600 miles so the brakes were still warrantied. Dealer verified the issue and ordered pads. I continued to drive the truck while the parts were on order, Took 6 weeks to get the pads. at this point I had passed the 12000 mile mark which is where the brake warranty expires. Everything was quiet for about 3 weeks after they swapped the pads and the squeak came back a this point I was at 13500 miles and took it to a different dealer and explained the whole situation. Had to get Ram involved because I was technically passed the warranty period even though the repair itself that was done before the warranty expired didn't remedy the issue. Ram cares understood the situation and told the second dealer they were clear to do the work so they ordered up another set of pads with new rotors this time.
When I went back to pick up my truck, I had the TSB’s and the star Case. I asked if it was a known issue, who do I need to talk to to get it fixed? I ended up talking to a manager, they ordered new front pads and rotors for installation on Monday. I hope it is just the front. The manager said based on his experience if they squeal moving forward it is most likely a front issue, if it squeals going backwards it is the back. I hope he is right, it sounds like the front to me.
Was the work done on your back brakes or front?Hello, after waiting a few weeks on parts, just had work completed. Brakes started squealing three weeks into ownership and got it to consistently to squeal after a 15 mile drive on local streets.
I did reference both the TSB 05-001-19 and Star Case S1805000008 I got from the forum, but my work order appears to just have brake pads and fluid changed. Here are the part numbers from the work order:
CH68412557-AC PAD KIT F 05003003
CH4318080-AD FLUID BRA 01081006
Notes from work-order:
C/S BRAKES SQUEAL STILL, PLEASE SEE IF STAR CASE AND TSB APPLY
TO THIS ISSUE, FRONT BRAKE STAR CASE S1805000008 REAR BRAKE
TSB 05-001-19
Cause: EXCESSIVE WEAR FROM BRAKES PADS, FOUND TSB 3
Correction: REPALCED BRAKE PADS, NO FURTHER NOISES HEARD AT THIS TIME 05702202
I have not checked this thread in a while and saw the ubolt and bracket picture. Mine does not have them nor does it look like my brackets were changed. Even though I reference the TSB(Rear) and Star Case(Front), looks like I just got brake pads and fluid change? I can't believe it took weeks on just brake pads if so. Not too confident this will eliminate the squeal but time will tell....
Regards,
Con
You said you just bought the truck, is the truck brand new or used, when was your truck built (there will be a date code on the inside of the drivers side door sill after the VIN number it will say TRUCK MDH:XXXXX the numbers after the "MDH:" are month day and hour), how many miles are on it, is it the front or rear brakes that are causing the issue?
@Fooleo44 Can you post the part numbers for the calipers, pads and rotors that they replaced for you? They did the same to mine, and I still get the squeal. @Neurobit had his replaced with a different rev or the caliper and actually a lower rev of the pads and his has been resolved. Wonder if there are some commonalities with ours?
Brakes still squeal after 2 weeks. Problem has not been solved . 9-3-19
