Filling up

[dschweers]

When getting gas , if I put the nozzell all the way in the handle cuts off all the time, if I pull the nozzell out slightly it fills fine but doesn't cut off on a full tank. It then has gas all over the side of the truck and ground. And I have to cut off the gas flow.

 

[Wsmith]

When getting gas , if I put the nozzell all the way in the handle cuts off all the time, if I pull the nozzell out slightly it fills fine but doesn't cut off on a full tank. It then has gas all over the side of the truck and ground. And I have to cut off the gas flow.

Mine does the same I have to pull it up a few inches to lock it. It always shuts down in time to avoid gas spillage though. Has this happened at different pumps? could be the nozzle on the pump not functioning correctly.

 

[vincentw56]

I've only had this happen at one pump at one station. The one I go to the most all the pumps work fine. I think it really depends on the pump and if the nozzle is in straight or not.

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[LaxDfns15]

I've only had this happen at one pump at one station. The one I go to the most all the pumps work fine. I think it really depends on the pump and if the nozzle is in straight or not.

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Agreed. How many times are those things used per day? How many times are they dropped per day? At the CostCo I use only 1 pump messes up like this, and the rest are fine. I just avoid that 1 pump.

 

[brian42]

Take it to the dealer and have them look at it.

I had a similar issue where it always happened at Costco and was hit or miss at other stations. There are a few issues that it could be ranging from the filler neck to the tank vent (which requires the tank to be replaced).

I took mine in to have it looked at (if it was tank vent I wanted it replaced under warranty). The dealership determined that it was the filler neck and they replaced it. Works great now and I can fill up anywhere without any issues.

I don't know when the filler neck was updated but it was sometime after my truck was built (December 2018).

 

[mikeru82]

I've only had this happen at one pump at one station. The one I go to the most all the pumps work fine. I think it really depends on the pump and if the nozzle is in straight or not.

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This has been my experience too. I just avoid going to that particular gas pump.

 

[Bluesurf]

This only happens to me at Sams Club gas pumps. I think it may be due to older pumps.

 

[miles777]

I have a 2-month old 2020 RAM 1500 Big Horn 4x4 crew cab with about 2500 miles on it, and I nearly always have to fiddle with the nozzle in the filler nect when trying to add gas. If the nozzle is not in deep enough, it doesn't shut off automatically, and overflows. If the nozzle is in the full depth, it keeps shutting itself off unless I slow the flow way down. This is the rule, not the exception, on a wide variety of gas stations and pumps, although occasionally everything works the way it should. Is this something I can take to the dealer to get fixed, or is it just the way this RAM capless filler design works (or more accurately, fails to work)? Honestly, this is the only complaint I have with this new purchase, my first RAM truck ever (I've owned Fords, Chevys and Nissans before).

 

[vincentw56]

I have a 2-month old 2020 RAM 1500 Big Horn 4x4 crew cab with about 2500 miles on it, and I nearly always have to fiddle with the nozzle in the filler nect when trying to add gas. If the nozzle is not in deep enough, it doesn't shut off automatically, and overflows. If the nozzle is in the full depth, it keeps shutting itself off unless I slow the flow way down. This is the rule, not the exception, on a wide variety of gas stations and pumps, although occasionally everything works the way it should. Is this something I can take to the dealer to get fixed, or is it just the way this RAM capless filler design works (or more accurately, fails to work)? Honestly, this is the only complaint I have with this new purchase, my first RAM truck ever (I've owned Fords, Chevys and Nissans before).

If you read the thread, there's someone on here who said they took their's to the dealer and they fixed it.

Sent from my SM-G988U using Tapatalk

 

[LaxDfns15]

I have a 2-month old 2020 RAM 1500 Big Horn 4x4 crew cab with about 2500 miles on it, and I nearly always have to fiddle with the nozzle in the filler nect when trying to add gas. If the nozzle is not in deep enough, it doesn't shut off automatically, and overflows. If the nozzle is in the full depth, it keeps shutting itself off unless I slow the flow way down. This is the rule, not the exception, on a wide variety of gas stations and pumps, although occasionally everything works the way it should. Is this something I can take to the dealer to get fixed, or is it just the way this RAM capless filler design works (or more accurately, fails to work)? Honestly, this is the only complaint I have with this new purchase, my first RAM truck ever (I've owned Fords, Chevys and Nissans before).

Take it to the dealer. Every now and then is one thing, every pump is another. Sounds like you have an evap or filler tube issue.

 

[mikeru82]

I have a 2-month old 2020 RAM 1500 Big Horn 4x4 crew cab with about 2500 miles on it, and I nearly always have to fiddle with the nozzle in the filler nect when trying to add gas. If the nozzle is not in deep enough, it doesn't shut off automatically, and overflows. If the nozzle is in the full depth, it keeps shutting itself off unless I slow the flow way down. This is the rule, not the exception, on a wide variety of gas stations and pumps, although occasionally everything works the way it should. Is this something I can take to the dealer to get fixed, or is it just the way this RAM capless filler design works (or more accurately, fails to work)? Honestly, this is the only complaint I have with this new purchase, my first RAM truck ever (I've owned Fords, Chevys and Nissans before).

Yes, take it to the dealer. Don't let them tell you it's normal either, because it's not.

 

[dschweers]

Took it to the dealer, will find out issue and report back. The last 5 times I filled up it did the same thing at different shops. This is not normal.

 

[silver64]

When i had this issue the dealer checked it and said it happens during the change over from winter to summer gas & back again. After a couple weeks it stopped doing it. I dont see the logic but that's what happened.

 

[RamCares]

Took it to the dealer, will find out issue and report back. The last 5 times I filled up it did the same thing at different shops. This is not normal.

Please let us know if you require our additional support during your dealer service. We would be happy to escalate your concerns to a specialist if needed.

Kathryn
RamCares

 

[dschweers]

Tank is being replaced. Dealer says its because of a vent in the tank that is stuck.

 

[dschweers]

I have a 2-month old 2020 RAM 1500 Big Horn 4x4 crew cab with about 2500 miles on it, and I nearly always have to fiddle with the nozzle in the filler nect when trying to add gas. If the nozzle is not in deep enough, it doesn't shut off automatically, and overflows. If the nozzle is in the full depth, it keeps shutting itself off unless I slow the flow way down. This is the rule, not the exception, on a wide variety of gas stations and pumps, although occasionally everything works the way it should. Is this something I can take to the dealer to get fixed, or is it just the way this RAM capless filler design works (or more accurately, fails to work)? Honestly, this is the only complaint I have with this new purchase, my first RAM truck ever (I've owned Fords, Chevys and Nissans before).

Take to dealer vent in tank is issue, under warranty.

 

[OldMarine]

"caused by the change from summer to winter gas' Ha Ha ha ha ha!!! oh man, just when you think you've heard everything. What a crock of salami....

 

[HeliPilot]

Well, every car I've ever owned has had an issue when the fuel blends change...LMAO...love the "crock of salami"

 

[JimD007]

I found that twisting the fill nozzle to a different angle usually permits me to fill without the shutoff triggering. Especially if others are not filling up at the same time, I have more issues on my RAM than I remember on other vehicles I've owned, however. Seems like the path of the fuel to the tank isn't great or something.

 

[dschweers]

Dealer replaced gas tank for defective vent. Filled up with no issues.