Door Panels misaligned

[Lawn guy]

See attached.

Just bought a 2019 Ram Rebel didn't notice till I got home . back rear passenger door is really misaligned. It's sunk in at the top corner and pushed out at the bottom. So thought maybe had been in an accident. After reading this forum I see other owners have the same exact problem. This is my third Dodge Ram in 15 years. The other two had perfect panel alignment. I don't understand how something like this can happen in today's modern car assembly plants. Not a good sign for Fiat Chrysler.

 

[Dusty1948]

Just bought a 2019 Ram Rebel didn't notice till I got home . back rear passenger door is really misaligned. It's sunk in at the top corner and pushed out at the bottom. So thought maybe had been in an accident. After reading this forum I see other owners have the same exact problem. This is my third Dodge Ram in 15 years. The other two had perfect panel alignment. I don't understand how something like this can happen in today's modern car assembly plants. Not a good sign for Fiat Chrysler.

Curious as to your trucks build date. The early builds suffered quite a bit in this regard, but what I've seen lately has been almost perfect.

Best regards,
Dusty
2019 Ram 1500 Silver Billet Laramie, Quad Cab, 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, 18 inch wheels. Build date: 17 April 2018. Now at 019207 miles.

 

[Jordan2929]

Just realligned my striker plates. Much better fitment, sounds better when shutting the door, and I think some of the very minor rattles have gone away.

I've also had a really bad wind noise at highway speeds but I wont know if that's fixed until my trip next weekend.

 

[dalailama23]

Common problem FCA will give you the run around saying its normal. my striker plate had no adjustment , a body man friend fixed mine in 30 minutes at the hinges , had to drill one hole larger.

 

[Lawn guy]

Curious as to your trucks build date. The early builds suffered quite a bit in this regard, but what I've seen lately has been almost perfect.

Best regards,
Dusty
2019 Ram 1500 Silver Billet Laramie, Quad Cab, 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, 18 inch wheels. Build date: 17 April 2018. Now at 019207 miles.

I think mine is actually almost a full year since production . built 4 / 19.

 

[Jordan2929]

Common problem FCA will give you the run around saying its normal. my striker plate had no adjustment , a body man friend fixed mine in 30 minutes at the hinges , had to drill one hole larger.

There is adjustment at the striker plate, the factory must have used some sore of mild adhesive when installing the plate the striker bolts to. Just loosen the bolts 1-2 turns and hit the striker inward with a hammer and you will be able to adjust them after that. I did the same thing this morning.

 

[dalailama23]

Must be on the inside where the nuts are , i have had my striker plate off, ill check . Thank You

 

[iampapaking]

Update. I escalated up to the general manager and owner at the dealership this morning. They called me today and told me their Chrysler engineer was on site and asked me to come by. Within 30 mins they aligned the doors and it looks great now. Road noise went down as well. They gave me a printout of all the specs related to the doors. If anyone cares to look at it let me know

I want those specs. I just bought a new 2020 Ram and the left passenger door looks just like the pictures in this post. I only just now noticed because I was washing it for the first time.

 

[Neurobit]

Common problem FCA will give you the run around saying its normal. my striker plate had no adjustment , a body man friend fixed mine in 30 minutes at the hinges , had to drill one hole larger.

Agree, not normal at all.
Mine look perfect:

 

[Kelly Lee]

So how do you fix this!?!?!?!!? Brand new 2021... 900 miles

 

[Neurobit]

So how do you fix this!?!?!?!!? Brand new 2021... 900 milesView attachment 85406View attachment 85407

They need to adjust the door. Should be pretty straightforward.

 

[Kelly Lee]

How do I start a case on this....

 

[Neurobit]

How do I start a case on this.... View attachment 85419View attachment 85421View attachment 85422

Just make an appointment with the dealer. They should be able to take care of it.