Dealer Damage

[cevans6318]

That's fine, but don't sit and act like fixing his truck and giving it back is cool.

What do you think insurance companies do every single day when people get into accidents out on the road? They fix peoples cars. You go out this afternoon with your family and get into a fender bender, are you gonna expect the insurance company to give you a brand new car because 20 minutes earlier it wasn’t wrecked? The dealership is going to do the same thing. They’re going to use their insurance company to fix your truck. As someone just said, because that’s a car dealership, you’re expecting them to go more above and beyond then the dealership just fixing the car.

 

[Rlaf75]

Sigh.

I've stated what the solution ought to be about 4-5 times now.

Please, state your solution one more time for the people in the back. What would be a satisfactory "something" that you would be ok with.

 

[SnowBlaZR2]

What do you think insurance companies do every single day when people get into accidents out on the road? They fix peoples cars. You go out this afternoon with your family and get into a fender bender, are you gonna expect the insurance company to give you a brand new car because 20 minutes earlier it wasn’t wrecked? The dealership is going to do the same thing. They’re going to use their insurance company to fix your truck. As someone just said, because that’s a car dealership, you’re expecting them to go more above and beyond then the dealership just fixing the car.

Dude, you're getting boring.

There's a difference between me wrecking my own truck and the dealer doing it for me.

 

[cevans6318]

Dude, you're getting boring.

There's a difference between me wrecking my own truck and the dealer doing it for me.

Say the same kid plows into you on the freeway, what are you gonna do then? You’re being ridiculous at what you’re expecting.

 

[BigD]

I really feel bad for the dealerships that serve some of the people on this forum lol


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Really? U feel bad for the dealerships who are making obscene profits right now ripping people off charging above MSRP so bad that the manufacturers are actually refusing to send inventory to these dealerships until they stop charging over MSRP. Yeah, I feel real bad for them. How about they pay their salesman a descent livable wage so everytime i go to the stealership I don't have a different salesperson because the turnover is so high !! I feel real bad for the C.E.O's of Walmart, Costco, Target, Bestbuy etc also. I don't think they made enough profit during the pandemic. Give me a break the dealership should take this p.o.s. truck they smashed up & send it to the junk yard & sell this guy a new truck at their cost while the insurance company pays this guy the going rate for his 2021. The guy should damn near break even on this deal & walk away with a new truck with no miles making it worth his time & stress. These dealerships are ripping u all off in the last 2 years. Anyone of u who has bought a truck in the last 1.5 years is going to be so underwater on it for years !! U all paid way to fricken much !! I feel bad for the common man u has to keep getting bent over so these big wigs can keep lining their pockets. I feel bad for the small businesses that went under while the big corporations made record profits. It's all b.s. & it's time we took a stand. I hope this guy prevails in this situation & wins one for the common guy. Tired of the richest 1 % screwing everyone over while the rest of us work our asses off for a couple peanuts!!!!

 

[SnowBlaZR2]

Please, state your solution one more time for the people in the back. What would be a satisfactory "something" that you would be ok with.

They give him what his truck was worth before they ****ed it up, sell him a similarly optioned 22 for dealer cost, and work out the difference if there is one.

That's why this is different. I can't buy a Ram directly from the factory for the same price. The dealer can.

 

[SnowBlaZR2]

Say the same kid plows into you on the freeway, what are you gonna do then? You’re being ridiculous at what you’re expecting.

You understand that things like this are litigated or settled by adjusters every day, right?

Maybe you don't...

 

[Majortom]

“Diminished Value”
The dealer likely knows that in addition to the repair, they would have to compensate for diminished value. That can be determined, there are formulas and actuarial tables etc. to arrive at that number. There are companies that provide that service. What that means, is in addition to the repairs, a check is cut for some value. That value may help determine the discount you ask for on the new truck.

 

[MichaelR]

“Diminished Value”
The dealer likely knows that in addition to the repair, they would have to compensate for diminished value. That can be determined, there are formulas and actuarial tables etc. to arrive at that number. There are companies that provide that service. What that means, is in addition to the repairs, a check is cut for some value. That value may help determine the discount you ask for on the new truck.

Absolutely. Insurance should cover all the expenses including repair and diminished value. I don’t think anyone is arguing against that.

It’s the insurance + that people seem as unreasonable simply because it’s a car dealer.

 

[BigD]

They give him what his truck was worth before they ****ed it up, sell him a similarly optioned 22 for dealer cost, and work out the difference if there is one.

That's why this is different. I can't buy a Ram directly from the factory for the same price. The dealer can.

EXACTLY!! Agree

 

[Rlaf75]

They give him what his truck was worth before they ****ed it up, sell him a similarly optioned 22 for dealer cost, and work out the difference if there is one.

That's why this is different. I can't buy a Ram directly from the factory for the same price. The dealer can.

Ok but they are not required to any of that. They are only required to repair it. The guy said he was going back to talk about the new truck. If that's the deal they work out then great but its definitely not an expectation on the dealers part

 

[SnowBlaZR2]

Ok but they are not required to any of that. They are only required to repair it. The guy said he was going back to talk about the new truck. If that's the deal they work out then great but its definitely not an expectation on the dealers part

Who the hell said anything about them being required to do that?

I disagree. It is an expectation. They might not do it, but they might also throw $10k market adjustments on the truck. So what.

 

[Majortom]

Ok but they are not required to any of that. They are only required to repair it. The guy said he was going back to talk about the new truck. If that's the deal they work out then great but its definitely not an expectation on the dealers part

All states, except Michigan, recognize diminished value and insurance companies pay that everyday. So unless this dealer is in Michigan, it easy to say they have a responsibility beyond just repairing it.

 

[wsutard1]

2-3 posts about the actual event. 5 pages of bickering. Sounds about right.

My personal opinion. Judging based solely on those photos, I don’t want to keep that truck. I would take the dealership on their offer of a new truck but would start with:

1. The new truck at their invoice/cost. I don’t want them to lose money for selling me the truck but I’m not going to pay retail.
2. They provide fair market, pre damage value for my truck as trade in.

No one loses in this situation. The dealer gets rid of a potential lawsuit and bad press/online reviews. The owner gets a fair deal on a new truck and the value his old truck had.

Win win.

I hope the OP figures this out and feels good about the outcome in the end.

 

[Majortom]

The owner also has the option to go through his insurance company, which will likely have to determine and payout diminished value. I turn his insurance would file against the dealer’s insurance to recoup. That would cost the dealer‘s insurance more money. That option can be used as leverage when dealing with the dealership. They really don’t want to go through subrogation.

 

[Rlaf75]

Who the hell said anything about them being required to do that?

I disagree. It is an expectation. They might not do it, but they might also throw $10k market adjustments on the truck. So what.

You're expecting them to do that. The dealer is giving the guy some options to make it right. Again, what more do you want them to do?

 

[SnowBlaZR2]

You're expecting them to do that. The dealer is giving the guy some options to make it right. Again, what more do you want them to do?

Yep, I'd expect them to do that because it's the right thing to do. You're free to disagree and have whatever opinion you want about that.

Still doesn't mean anyone said anything about them being required to do it.

 

[ferraiolo1]

They should give him a trx for his troubles. Only viable and morally right thing for the dealer to do


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[SnowBlaZR2]

They should give him a trx for his troubles. Only viable and morally right thing for the dealer to do


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That'd be better than rolling over and taking it like he has 3.21s or something.

 

[djevox]

That'd be better than rolling over and taking it like he has 3.21s or something.

3.21 > 3.92