5thGenRams Forums

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

Another ETorque problem

Funky2me2

Member
Joined
Jan 13, 2021
Messages
11
Reaction score
2
Having the exact same issue with 6109 miles. First they said it was my battery. One week later I'm back at the dealership. Then they told me they need to reflash my computer. Came back not even after 10 minutes with my dash lit up like a Christmas tree. A week later they told me the eTorque generator failed. Part arrived last Monday May 17, 2021. Called them again today May 30. WTF is going on with my truck. Now they are telling me I need another part. A Hydra boost PTO. Was this what they told you? My vehicle has been in the shop for over two months now.
Reading these reviews reminds me of why I traded in my 2016 Titan XD with the 5.0, with 23K on odometer, it had issues since the week after I purchased it. I traded it with a check engine light, that came on immediately after leaving the Nissan Dealers service Department just as the were closing the door for the day... Drove right to the Ram dealer and took a big hit on the trade I was so sick of the Titan issues I had for years, under warranty. I had even purchased the extended warranty, never had to use it, tried to once, etc.. Sorry could go on and on... I just hope the Ram don't bring back bad memories..
 

Bpebler

Ram Guru
Joined
Jan 7, 2021
Messages
813
Reaction score
443
I’ve had my first Ram, 2021 with etorque, since January of 21 and have put just shy of 27k on it so far and it’s the best vehicle I’ve owned - SO far. No issues whatsoever. Just wish it had 3.92’s. I normally turn the auto start and cylinder deactivation off every time and really romp on the skinny, even put it in tow/haul mode just for fun and rip it on some back roads. I drive a ton of highway miles obviously but even with all that I’m still averaging around 15-17 mpg’s and my father & brother in law only get 1-2 mpg’s better than me in their Ram’s without turning those features off.
 

ghpdx

New Member
Joined
Nov 12, 2020
Messages
2
Reaction score
2
Was driving from Oregon to central Washington today in my 2020 1500 Big Horn with 28k on it and had the belt powering the etorque system start to fray and slip. It caused the truck to hesitate then slam into gear when starting to accelerate at a green light. I thought I had ruined the motor or something based on the sounds, etc coming from the truck. It was pretty awful. Once I deactivated the start/stop feature all the noise pretty much went away. Best part, I'm on a business trip. I will be at the dealer bright and early hoping they at least have the belt I need. I bought the truck in October with 175 miles on it. I've put a bunch of miles on it rather quickly and it's been great up until a couple of weeks ago when the belt started to make a whining sound. Tried to schedule a service appointment but the CDJR dealership was booked pretty far out so hear I am. Mpg wise, I've been getting roughly 17.5 combined and almost 21mpg on the highway sometimes, but typically 18.5 when traffic is doing 75+. Etorque would be sweet if it worked with the ac on and in park while idling. I work in my truck and spend a solid amount of time on my computer in the truck. With the heat, unfortunately I have to sit in the truck with ac on. Wish I had got the Laramie/ecodiesel sometimes. I'm thinking about trading in on a 2500/cummins but supply is so low that the 2500 Laramie w/cummins is 65k+.
 

Attachments

  • 20210719_182358.jpg
    20210719_182358.jpg
    126.6 KB · Views: 60
  • 20210719_182438.jpg
    20210719_182438.jpg
    133.4 KB · Views: 58
  • 20210523_112846.jpg
    20210523_112846.jpg
    180 KB · Views: 58

Nibis

Well-Known Member
Joined
Apr 1, 2020
Messages
426
Reaction score
293
I’ve had my first Ram, 2021 with etorque, since January of 21 and have put just shy of 27k on it so far and it’s the best vehicle I’ve owned - SO far. No issues whatsoever. Just wish it had 3.92’s. I normally turn the auto start and cylinder deactivation off every time and really romp on the skinny, even put it in tow/haul mode just for fun and rip it on some back roads. I drive a ton of highway miles obviously but even with all that I’m still averaging around 15-17 mpg’s and my father & brother in law only get 1-2 mpg’s better than me in their Ram’s without turning those features off.
Man, that is a lot of miles in a short time
 

NorthStar

Ram Guru
Joined
Oct 2, 2020
Messages
1,294
Reaction score
1,338
Location
Texas
Was driving from Oregon to central Washington today in my 2020 1500 Big Horn with 28k on it and had the belt powering the etorque system start to fray and slip. It caused the truck to hesitate then slam into gear when starting to accelerate at a green light. I thought I had ruined the motor or something based on the sounds, etc coming from the truck. It was pretty awful. Once I deactivated the start/stop feature all the noise pretty much went away. Best part, I'm on a business trip. I will be at the dealer bright and early hoping they at least have the belt I need. I bought the truck in October with 175 miles on it. I've put a bunch of miles on it rather quickly and it's been great up until a couple of weeks ago when the belt started to make a whining sound. Tried to schedule a service appointment but the CDJR dealership was booked pretty far out so hear I am. Mpg wise, I've been getting roughly 17.5 combined and almost 21mpg on the highway sometimes, but typically 18.5 when traffic is doing 75+. Etorque would be sweet if it worked with the ac on and in park while idling. I work in my truck and spend a solid amount of time on my computer in the truck. With the heat, unfortunately I have to sit in the truck with ac on. Wish I had got the Laramie/ecodiesel sometimes. I'm thinking about trading in on a 2500/cummins but supply is so low that the 2500 Laramie w/cummins is 65k+.
Something doesn’t make sense as the recommended replacement interval for the accessory drive belt is 15 years or 150,000 miles. Surely the Ram dealer replaced that belt under warranty and are trying to understand why it shredded so soon?
 
Last edited:

Bpebler

Ram Guru
Joined
Jan 7, 2021
Messages
813
Reaction score
443
Man, that is a lot of miles in a short time
Yessir, most driving for a job I’ve ever had to do so far. I cover MO, KS, & OK - sometimes a trip into IL until that position is filled. Fortunately, the company pays a healthy vehicle allowance (opposed to company car so I can be picky) and covers fuel which is a huge help. But I’ll be putting every Ram I’ll ever have to the test every year or 2 I pick one up and report back on this site to hopefully benefit some folks. I’ll drive 50k per year, no problem.
 

ghpdx

New Member
Joined
Nov 12, 2020
Messages
2
Reaction score
2
The dealer ordered parts the next am. While I drove the 2.5 miles from my hotel to the dealership the truck overheated, I threw on the heat and it calmed down a bit. The dealer had me back in my truck 130pm the next day all covered under warranty except for cost of 1 day of rental car. Apparently the dealer would have covered the rental if the company had a Chrysler product to rent me, haha. Despite that I was pretty happy with the service. I have roughly 6k to go before the warranty is up, time to swap it out. Plus with car prices/demand I should get good value for my trade. Long story long, it was the belt tensioner. Mpg seems like it might have gone up a wee bit. I got almost 23mpg traveling from Bellingham, Wa to Enumclaw, Wa (empty of course). I have a 1600lb truck camper and I'm thinking of just buying a higher mileage 3/4T truck as a dedicated camping rig and then get something for work that will navigate the mean streets of Seattle with more agility.... Maybe a new Ford Maverick or Bronco Sport? Just kidding.
 

tocker

New Member
Joined
Sep 24, 2021
Messages
1
Reaction score
0
Test drove a '21 etorque Big Horn. Nice, it was anything but smooth approaching stop lights and accelerating. Very jerky. Nothing like test driving the non-etorque version. Forgot to mention that there are a lot more etorques on the lot vs non. At first I thought that might be due to a decision to scale back non-etorque production, now I think that it may just be the product isn't well engineered. Time will tell, but reading these stories can help everyone make better decisions. It is clear to me that manufacturers are not backing their products.
 
Last edited:

Users who are viewing this thread

Top