Okay so I need some help and assistance with my alphaOBD. Applogize ahead of time for the long post but I will try to explain in detail my issue. I wanted to adjust for the correct tire size and wanted to try adding the OffRoad Pages just to try it out. I have 2021 1500 Limited. I've been doing lots of research and like others finally decided to get the required tools (SGW Bypass Cable, OBDLink MX+, AlphaOBD app, Samsung Galaxy A7 Tablet) to make some changes. New to Samsung/android but picked this up just for this.
So, after getting everything together and following the steps i've seen provided, I got stuck with what I thought was most important part, which was not being able to make a backup or output any files. I can connect to the Body Computer and read system ID, and Read System Status, but when i go to Tools, if I select View Faults and Status Log, nothing happens, If i select Upload to Google Drive, I can sign into my Google Drive, but again, when I select Upload Faults and Status Log, I get a pop up at the bottom that just says "no data". I just saw the previous post by Brutal_HO and tried doing the same, Backup Vehicle Configuration to file, and again it does nothing. I hit start and wait and nothing ever happens. No errors or messages just nothing. I have tired with the truck off, ACC, and Run but same results?
Now the weird part, It obviously reads the data and I can see it when i read system ID but it wont output anything file wise. I get no errors other than the "no data" when I try to upload anything to Google Drive.
So after several attempts just to get an output file had failed, I decided to see if it would let me make any changes to see if anything worked, and sure enough everything connected and went fine. I followed the provided instructions for adjusting tire size, I was able to adjust for the correct tire size with zero issues. I was even able to get the OffRoad Pages added. So i know it's somewhat working and communicating, but why can i not output a file or a backup configuration? I feel I am missing something easy or have a setting on my device not set correct, but i was out of ideas and figured I'd post here and see if any other have experienced this or could maybe point me in the right direction? Even after making the changes mentioned above (tire diameter and OffRoad Pages) I am still unable to output any files?
I thank you in advance for any help.