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AC Shut off Issue

jvoid4

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Apr 18, 2020
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Referring to the fact no matter what they do or say this AC unit is inferior to everything else available within the past 30 years. It was a bad design from the get go and will take longer to cool down your truck even when working at the very optimal condition.
I agree, it does take awhile for to cool down unlike some others. I remote start it five mins or so before I leave to go anywhere now.
My issue was, the system would shut down completely. I would have to power cycle the HVAC to get the blower to start again.
Not that it was bad or under performing.
 

Keith NJ

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Dec 29, 2020
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UPDATE FROM DEALER VISIT ON THIS ISSUE - I just heard back from the dealer on this issue and I'm very frustrated. They could not replicate (which is to be expected as it is very random) but they pulled 2 stored codes from the diagnostic.
HVAC – B10EB-4B Blower Power Module over temp
HVAC – B10EB-19 Blower Power Module Overcurrent

They proceed to tell me that they reset the codes and the problem has not happened to them so they can't do anything about it but to bring it back if it happens again. Something is clearly not right as multiple people are having this issue as you see in this forum. I would say fortunately I have a case specialist who is working this issue with Chrysler accept the fact that this dealer has not heard from them nor can I get in touch. I've left multiple voice mails for this specialist and have not gotten a response. I also have had the issue where the truck has cut off while backing out of my garage. I'm wondering if an overcurrent problem is causing some other issue as well. @RamCares I appreciate you escalating this the first time for me, but so far I don't have a warm and fuzzy feeling about any help I'm going to get if I can't even talk to the case specialist or they are to busy to be effective. This is unacceptable for a brand new truck.
Same issue & was told the same thing from the dealer. 2 years now with the same issue
 

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