A/C Performance

[NorthStar]

You’re not right or wrong. Just my thoughts but either way I’m just glad they may have found a fix to that care of all the guys/gals having a problem with their A/C. And I’ll bet there are heads of engineers and managers on sticks outside of FCA HQ today after the brass realized how much this will cost them...

 

[snj1013]

Typically the repair times listed may be more or less than the actual time the technician takes to make the repair. The times are the times that Ram or an other manufacturer will pay the dealer for the repair and at most dealerships, it is the time amount of time the technician gets paid. Meaning, a very efficient technician can earn more hours than they actually worked.

 

[PostPremium]

The nature and extent of the TSB shows you how real the problem was/is. Don't expect we'll get apologies from those that defended the spec temps. But as they say, the proof is in the pudding. Thank you Ram!

 

[iLikeTurtles]

Not to be special ed, but how does one tell their build date?

 

[revvr]

Look at door sticker

Sent from my SM-G988U using Tapatalk

 

[NorthStar]

Or look at your Moroney sticker (the big sticker that was in the window when you purchased your Ram). Look on the lower left of the sticker there you will see a large bar code. There are four digits above the far right end of that barcode. That is your build date...so if 0830 it was “built” on August 30.

And like revvr posted above, look at the sticker on the driver side B pillar. It will show the date on there too cut as 8-20 which indicates August 2020 and will coincide with the date on the Moroney sticker.

 

[Ragnar Lothbrok]

I'm guessing that dash removal is necessary to get at the HVAC box, is this correct? Seems like it would take a magician to get the dash out, the HVAC box repaired and the dash reinstalled in 6 hours. I'll let a few folks run through the process and then take their advice on precautions. Good luck and keep the board posted.

 

[iLikeTurtles]

I still am not certain on what is chsnging other than the box therefore directing flow - not any total volume difference

 

[PostPremium]

I still am not certain on what is chsnging other than the box therefore directing flow - not any total volume difference

Well it's not a volume issue.

 

[iLikeTurtles]

Well it's not a volume issue.

I did not read the full TSB, does it say specifically what the issue is other than may be slow to cool?

 

[RSZ]

From page three of the TSB;

"The new housing includes a new evaporator and all other seals needed"

Probably a larger evaporator.

 

[go-ram]

.
All I can say is, I'm not sure I want to risk that extensive tear-down and rebuild under my dash...I'm just not sure if it's worth it to me. None of that stuff in or under the dash ever goes back the way it was.
.

 

[NorthStar]

I’m surprised they’re not offering a couple of Prozac to calm owners down while in the waiting area (Customer Lounge) for the results of major surgery on their almost new Ram.

I’m sure FCA has the process ready to go but it’s my local dealer and his 17 year old junior mechanic who fixed Mom’s toaster last week with the “Yeah boss, I read the TSB and am pretty sure I can get it done” attitude that would scare the heck out of me.

 

[NorthStar]

Me? Never. My 2020 is working perfectly and was built at the end of August 2020 which isn’t affected by the TSB.

 

[Checkairspeed]

Me? Never. My 2020 is working perfectly and was built at the end of August 2020 which isn’t affected by the TSB.

Oops. Sorry bout that. I meant to ask another member that has been holding out.

 

[iLikeTurtles]

I called to set up an appointment as I had slow to cool and weak cooling capability in the fall.

They must "replicate the problem" then will order the parts.

 

[Checkairspeed]

The nature and extent of the TSB shows you how real the problem was/is. Don't expect we'll get apologies from those that defended the spec temps. But as they say, the proof is in the pudding. Thank you Ram!

Great news! A win for those having cooling issues. Now, when are you ordering yours?

 

[KcRay]

I called to set up an appointment as I had slow to cool and weak cooling capability in the fall.

They must "replicate the problem" then will order the parts.

Don't let them f#%k with you about "replicating the problem". The TSB says if the customer complaines of the symptoms, perform the repair procedure,at the end tells the tech to use CC

I called to set up an appointment as I had slow to cool and weak cooling capability in the fall.

They must "replicate the problem" then will order the parts.

Don't let them f#%k with you about "replicating the problem". Read the entire TSB, Diagnosis:
"If the customer describes symptoms/conditions listed above, perform the repair procedure. Then at the end it tells the technician how to code the billing , using CC for customer matching the symptoms

 

[SkittleRam]

Wow, this seems very involved.

 

[FYRSTIX]

The cure might be worse than the disease.