Hopefully I’ll be able to pick my truck up this week, as it seemed like they were done with it when I spoke with them last week and from checking the location, it’s just been sitting in their lot. After having told me that there was foreign fluid in the fuel which was causing my misfires on startup which caused the CEL, I planned on asking them if they took an actual fuel sample or if they’re just assuming, etc. I’m having to pay for the flush of the fuel system because they’re telling me it’s not covered under warranty, but if they didn’t take a fuel sample should I not be able to refuse paying that? If it ends up being that it’s a software issue like possibly everyone else is dealing with, just figured I might throw some feelers here for what yall would do
When the 2019 & 2020 6.7 CTD trucks started to lose the CP4.2 HPFP early on at low miles, the first thing Ram went to was contaminated fuel. As time went on, more and more CP4.2 failures, Ram eventually recalled them and replaced them with an updated CP3. I don't remember if the owners with early failures, had to pay for it.
Demand a fuel sample, and be present when the sample is taken. Don't pay for it, unless they hold it hostage, then document every penny paid on it. If its not the fuel, then the CEL's will come back.
Knowing that Ram now wants to blame fuel, you/everyone can do what I did with my 2019 CTD HO with the CP4.2 debacle. I only used 3 major gas Credit Cards, Shell, Exxon/Mobil and Chevron. I documented ever gallon, milage, MPG and wrote the location for the station used. The CC company's have their own warranty process as a safety, if its proven it was their fuel. Lucky for me it never failed, but that was sweating it out on 4K mile trips towing as well as empty, over the move from Las Vegas to Kentucky.