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2024 ram push to start not turning off draining battery

Redthree

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Did you ever get a clear answer on this I’m having the same issue. This is my radio after the truck has been off for over a half an hour. At the dealership now and won’t recreate the issue.

Hello all, new to this forum, first post.

Just purchased a 2024 ram big horn quad cab. Had it for about 5 days, no issues, then one day I went to start it, dead battery. Jumped it and brought it to dealer, they diagnosed it as a bad battery. ok. Two days later, I had the same issue, dead battery. Called dealer told them about it. I jumped it again, drive it for two hours that day, restarted no problem. That night I noticed that the push to start screen in the middle of the gauge cluster was not going out after I shut the truck off, locked the truck and walked away. I came back two hours later and the screen was still lit, and every so often it would shut off then immediately come back. The little lights around the uconnect were on as well. This was with the key fob in my pocket and back in the house about 50 feet away. Brought it back to the dealer. It have been there for 5 days and they say they cannot replicate it. once the vehicle is turned off there is no drain on battery. Recent searches here come up with similar issues but from the 2019-2020 timeframe, nothing newer. See photo of dash at night after letting it sit for over an hour.

Any opinions here? thoughts? Ami dong something wrong when turning off/exiting the vehicle? thanks


View attachment 175772

Hello all, new to this forum, first post.

Just purchased a 2024 ram big horn quad cab. Had it for about 5 days, no issues, then one day I went to start it, dead battery. Jumped it and brought it to dealer, they diagnosed it as a bad battery. ok. Two days later, I had the same issue, dead battery. Called dealer told them about it. I jumped it again, drive it for two hours that day, restarted no problem. That night I noticed that the push to start screen in the middle of the gauge cluster was not going out after I shut the truck off, locked the truck and walked away. I came back two hours later and the screen was still lit, and every so often it would shut off then immediately come back. The little lights around the uconnect were on as well. This was with the key fob in my pocket and back in the house about 50 feet away. Brought it back to the dealer. It have been there for 5 days and they say they cannot replicate it. once the vehicle is turned off there is no drain on battery. Recent searches here come up with similar issues but from the 2019-2020 timeframe, nothing newer. See photo of dash at night after letting it sit for over an hour.

Any opinions here? thoughts? Ami dong something wrong when turning off/exiting the vehicle? thanks


View attachment 175772
Exact same issue, three days after purchase and parked for overnight battery drained. At dealership now, will see what they can find.
 

HSKR R/T

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Exact same issue, three days after purchase and parked for overnight battery drained. At dealership now, will see what they can find.
There is already a TSB for those with a software update. Supposedly an OTA update was failing causing the system to stay powered up u til battery died.
 

thekbass

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Just turned in my 2024 Ram 1500 Laramie due to battery draining and check engine light coming on while driving. We shall see what the dealership finds. I informed them about the issue but they acted like it was the first time hearing about it.
 

thekbass

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Just turned in my 2024 Ram 1500 Laramie due to battery draining and check engine light coming on while driving. We shall see what the dealership finds. I informed them about the issue but they acted like it was the first time hearing about it.
Heard back from the dealer and they stated I had a bad alternator and the battery is holding charge. No mention of the app or any bulletins so we shall see once they get it fixed in a few days.
 

Nicolepala

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I'm having the same issues as everyone else in here. Leased a new 2024 1500 Big Horn three weeks ago and this is the second time I've taken it back to the dealer. They can't replicate the problem, and therefore refuse to do anything other than replace the battery and give it back to me. It's amazing that a dealer sells a product and acknowledges there's a problem, but refuses any accountability for it.
I’m in Australia and are having the exact same problem!!
 

Nicolepala

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very much interested in the outcome. I have exactly the same problem. After a new battery has been installed 10 days ago, my truck had to go back to the dealer on Saturday, still there. Got a message today "Something is draining the battery, we are working with Chrysler to solve the issue...". I am furious!!!! brand new truck.
According to this thread it seems that there are dozens of trucks that are affected by this problem (not all 2024 which is strange...) I am pretty certain that Chrysler is going to fight us tooth and nail in order not to give in to any "lemon law" which requires them to either give you your money back or a new truck (really?????? after what I am going through I am NOT going to buy another Ram, that's for sure!).
I am in Aust and have had mine go dead flat eight times now with no answer. Get it towed to dealer and they can’t find anything. Obviously it’s a major problem but they all play dumb!!
 

Kunseldad

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Update after a few months: Deleted app solved all of my dead battery issues. Everything has been perfect since. If you're still having issues and haven't deleted that from your phone, do it tonight. Best of luck
 

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