2021 Rebel electrical issues

[Dgulia]

Guys, I just bought a 2021 Ram Rebel CC with Hemi Etorque and looks like it has some electrical issues. I have Level 2 package and 12" screen package.
1) Right side fog lamp goes off on its own when it feels like.
2) The backlit buttons for "Assist & 911" the light goes off and then you touch the dimmer switch and it will come back on.
3) Start Stop button--- the Orange light underneath doesn't come ON when I turn off Start stop. But the button works.
So far these are the only 3 issues noticed in 1st week of ownership.
Has anyone else noticed these issues.
Thanks for your help

 

[Trippi]

I have a 2020 Rebel. I thought I had an electrical issue with the fog lamps flickering when the bright lights are turned on. After more careful observation, I now think it is flickering 'on' when turning in that direction. I haven't taken the time to further research if that is in fact the functionality, but like you, I felt I had an electrical issue there. So far I am holding off taking it in for that. Any chance that is what you are noticing?

 

[SD Rebel]

Does it go on when driving straight? Because the fog lights are designed to help with turning illumination, right one turns on when steering right, the same for the left. They turn off when you straighten the wheel.

I don't know about the other two but I can check on the backlit buttons later. I don't have start/stop.

 

[RamCares]

Guys, I just bought a 2021 Ram Rebel CC with Hemi Etorque and looks like it has some electrical issues. I have Level 2 package and 12" screen package.
1) Right side fog lamp goes off on its own when it feels like.
2) The backlit buttons for "Assist & 911" the light goes off and then you touch the dimmer switch and it will come back on.
3) Start Stop button--- the Orange light underneath doesn't come ON when I turn off Start stop. But the button works.
So far these are the only 3 issues noticed in 1st week of ownership.
Has anyone else noticed these issues.
Thanks for your help

I have a 2020 Rebel. I thought I had an electrical issue with the fog lamps flickering when the bright lights are turned on. After more careful observation, I now think it is flickering 'on' when turning in that direction. I haven't taken the time to further research if that is in fact the functionality, but like you, I felt I had an electrical issue there. So far I am holding off taking it in for that. Any chance that is what you are noticing?

Hello @Dgulia and @Trippi,
If you intend to bring these concerns to the attention of your dealer, our team would be happy to assist by connecting you and your dealer to a specialist. Please send us a private message in order to receive this support!

Kathryn
RamCares

 

[Dgulia]

Trippi: in my case the fog lamp on right side completely goes off while driving on a straight road and it comes on again when it feels like.

 

[Dgulia]

Ramcares: already have an appointment set with dealer for 4th to take it in

 

[securityguy]

Guys, I just bought a 2021 Ram Rebel CC with Hemi Etorque and looks like it has some electrical issues. I have Level 2 package and 12" screen package.
3) Start Stop button--- the Orange light underneath doesn't come ON when I turn off Start stop. But the button works.
So far these are the only 3 issues noticed in 1st week of ownership.
Has anyone else noticed these issues.
Thanks for your help

Item 3 is a known issue and effects all 2021 RAMs. There will be a software update coming out in early 2021 that will correct the switch LED issue.

 

[RamCares]

Ramcares: already have an appointment set with dealer for 4th to take it in

Please know that we would be happy to provide an additional layer of support throughout that service if needed. Our team is always available to you via private messages!

Kathryn
RamCares

 

[Dgulia]

Fog lamp is fixed by the dealer. They swapped for a new one.
Overhead console they replaced Assist and SOS button but still having same issues.
Dealer thinks it’s a software issue but I think it’s a wiring issue
I asked them to replace the complete overhead console but they said buttons are separate
Issue still is still not resolved

 

[Florida Ranger]

Can I call Ram Care if I have trouble with my 2020 Laramie? What is the Telephone ? I am 70 years old and do not do well with private message and text, OK with E -mails .

 

[securityguy]

Fog lamp is fixed by the dealer. They swapped for a new one.
Overhead console they replaced Assist and SOS button but still having same issues.
Dealer thinks it’s a software issue but I think it’s a wiring issue
I asked them to replace the complete overhead console but they said buttons are separate
Issue still is still not resolved

@RamCares

 

[RamCares]

Fog lamp is fixed by the dealer. They swapped for a new one.
Overhead console they replaced Assist and SOS button but still having same issues.
Dealer thinks it’s a software issue but I think it’s a wiring issue
I asked them to replace the complete overhead console but they said buttons are separate
Issue still is still not resolved

Hi @Dgulia ,

We're really sorry to hear that your Ram dealer was unable to resolve your concerns at your last visit. Would you mind sending us a private message with more details about your situation, along with your current mileage & VIN? I'd like to look into this further for you. Thanks!

Can I call Ram Care if I have trouble with my 2020 Laramie? What is the Telephone ? I am 70 years old and do not do well with private message and text, OK with E -mails .

Hi @Florida Ranger ,

Our @RamCares team monitors social platforms, such as this forum, so we can help customers like you! Unfortunately, we do not assist by phone at this time. However, you can certainly call the Customer Care line at 866-726-4636 if you prefer to handle this over the telephone. Otherwise, please feel free to send our team a private message by hovering over our profile icon and selecting "Start Conversation". If you still need assistance, please let us know!

Courtney
Ram Cares

 

[RamLimited58]

Guys, I just bought a 2021 Ram Rebel CC with Hemi Etorque and looks like it has some electrical issues. I have Level 2 package and 12" screen package.
1) Right side fog lamp goes off on its own when it feels like.
2) The backlit buttons for "Assist & 911" the light goes off and then you touch the dimmer switch and it will come back on.
3) Start Stop button--- the Orange light underneath doesn't come ON when I turn off Start stop. But the button works.
So far these are the only 3 issues noticed in 1st week of ownership.
Has anyone else noticed these issues.
Thanks for your help

I have a 2021 Ram 1500 Limited Night Edition at the dealer right now for a battery drain Issue. Keeps going dead. Truck only has 109 miles on It.

 

[securityguy]

I have a 2021 Ram 1500 Limited Night Edition at the dealer right now for a battery drain Issue. Keeps going dead. Truck only has 109 miles on It.

Could be a lot of things. They'll find it and you'll be fine.