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  1. Albert193500

    AC from defrost in all modes

    Thank you, she is a hauler. According to the build sheet she can haul 31k pounds and 5600 payload. The only option I dont have for hauling is the airbags, I prefer leaf springs. I do love my truck and really loved my old truck. I didn't because I like the front with the chrome. The black truck...
  2. Albert193500

    AC from defrost in all modes

    The 2017 was a Single rear wheel and did not have enough backbone. This one is a dually
  3. Albert193500

    AC from defrost in all modes

    I bought this truck a few months before beginning a semi-retirement lifestyle. We have decided to travel the country for 3 - 5 years. So this problem began 2 weeks after my purchase in July. I would drop it off on my lunch and pick it up after work, only to have to bring it back 2 days later or...
  4. Albert193500

    AC from defrost in all modes

    Yep, it sucks on all fronts. I have been back to the dealership 20 or so times, I have seen @ramcdo so much more over someone with a very minor problem but for some reason they do nothing for a major issue like mine. One would expect Ram to contact the dealer and say something to make this...
  5. Albert193500

    Cold Air from Window Defroster with AC set to Face only

    Hi Joe, Have you gotten anywhere? I have been going through a nightmare.
  6. Albert193500

    AC from defrost in all modes

    Update 12/6/19 Sorry for the long delay on the updates. I have give the dealership my truck for 3 more time. One visit they had 10 days. I told them I need it Wednesday because I needed to move my RV. So 10 days pass, I called them that afternoon since I was in Orlando and it was a 2 hour...
  7. Albert193500

    AC from defrost in all modes

    Here is some definitive proof the heater door is not closed Watch "2019 Ram 3500 HVAC issue" on YouTube
  8. Albert193500

    5 Inch to 8.4 Inch Upgrade

    How much?
  9. Albert193500

    AC from defrost in all modes

    I think you are right. I have sent an email to some people at the dealership corporate level to advise them of this locations problem. Honestly, I do not think they can make it right. Here is a more detailed list of the items found in less than 5 minutes. "pag oil, coolant, and other...
  10. Albert193500

    AC from defrost in all modes

    Update 10/24/19 I am very upset to say the least. I am not sure where to go from here so I am blasting this across the internet and need some advice. Here is a link to a new thread I posted on the sister site for my truck...
  11. Albert193500

    AC from defrost in all modes

    I have not received a call. See my post below as this has now taken a turn for the worse.
  12. Albert193500

    AC from defrost in all modes

    Another update 10/22/19 I just received a phone call from my service advisor. The box that they said was not broke is BROKE. They have overnighted another one, it should be here by 11 am. Here is my dilemma, we are going to Fulltime in our RV. Our house sold last week and we are scheduled to...
  13. Albert193500

    AC from defrost in all modes

    Update 10/22/19 I went by the dealer to check the progress of my truck. The truck is a mess, but I see past that to see the HVAC box is out. The following pictures are graphic in nature, the truck is only 3 months old......
  14. Albert193500

    AC from defrost in all modes

    No, this is an attempt. They do not know the fix yet to the best of my knowledge. Ram is inundated with these complaints and from what I understand this HVAC box is a different part number so there may be changes to door or actuator locations that stop this from happening. But I was also...
  15. Albert193500

    AC from defrost in all modes

    Quick update 10/19/19 The dealer has a new HVAC box and doors. They checked and confirmed it is not damaged. My appointment is for Monday. I have my fingers crossed this will resolve the issue. This is how I have to drive to drop my kids off at school. 2 out of the 4 days I took them to school...
  16. Albert193500

    AC from defrost in all modes

    I have not received any calls for the last 10 days. I was told they would reach out when the truck was dropped off, that has not happened.
  17. Albert193500

    AC from defrost in all modes

    Update 10/10/19 Well, the truck is back home but only temporarily. They said the new part didnt ship on time and since they have nothing to move my RV they had to give it back. FYI, the dash was not pulled yet, only the lower panels and behind the glove compartment. I will probably drop it...
  18. Albert193500

    AC from defrost in all modes

    Update 10/9/19 Great news. They are getting one from the supplier tomorrow. So hopefully I will have my truck by the end of the week. Also here are some pictures of what this 1500 is doing. I have videos to but not posting it now. This is after about 7 minutes idle at 78 degrees and a...
  19. Albert193500

    AC from defrost in all modes

    No, the worst case was towing my 5th wheel toy hauler to and from North Carolina. I did a lot of night driving and had all kinds of stuff wedged in my dash to try to stop the cold air. It blocked about half of the total windshield and when using the wipers it made it worse. I had it on vent on...
  20. Albert193500

    AC from defrost in all modes

    Not near as bad as these because you can't stop air from exiting the defrost vents. I have but it was due to a failed part. I am not sure if there are any trucks not doing this. I can't understand why this is not getting any media attention due to the safety nature of this. On this truck I can...
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