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Update: got the side-step motor replaced by the dealership. It's been 24hrs. So far, it has been behaving good.
Ram Cares was helpful in expediting the part shipment to the dealership.
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in my case it is the passenger side side-step that won't retract when people get in or out of the truck. has happened when the ignition has been on and off. no clear pattern here.
This problem has really gotten annoying... there shouldn't be quality problems such as these
we didn't pay the bucks for such shoddiness. This could potentially be a safety problem too.
Update: the dealership that I went to got the TSB number from me and acknowledged it's existence.
The dealership recommended fix is to replace the motor of the passenger side side-step. However, they did not confirm if that is the fix recommended in the TSB. They confirmed that they have...
Hi Hannah,
I dropped my truck off at the dealership today and explained to them the issue that I have been facing with the side steps. Unfortunately, I had not checked this response from you here.
Well, i have 2021 Limited and this issue still persists!! My passenger side steps will deploy but will not retract back at times. it has been random. but it has gotten more frequent. it will retract on its own during the drive. has been near impossible to catch a pattern. this is very very...
and interestingly the "Electronic Park Bark Warning" light seems to come on when I turn on the wiper. And goes away after a finite time of driving. But the rain-sensing part of the wiper won't work at all...
Seeing a weird phenomenon in my truck. Whenever I turn on the wiper the "Electronic Park Brake Warning Light" comes on. The electronic park brake seems to be working though.
Also, seeing a message to "Service Rain Sensing Wipers". And the wipers are not sensing any rain/water on the...
I see this gap in the rearview mirror assembly on the windshield when viewed from the passenger side.
I have included images from both the passenger and driver side. Does not look normal to me. Anyone else seeing this in their trucks? Thinking about taking it to the dealership to get this...
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