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MGU Failure at 85k...looking for advice

Wing_Nut

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Greetings,
I am the unfortunate owner of a 2020 1500 with the 5.7 hemi and eTorque (4x4, limited trim) which I purchased new. Ironically, I traded up from a 2014 EcoDiesel because I was worried about engine reliability. Reliability hasn't been great with the 5.7. At 2650 miles, cylinder No. 2 rocker arm broke. It was fixed under warranty. At 66k miles, cylinder 3 lifter collapsed. I paid out of pocket to fix since the warranty was expired. Now at 85K miles, the MGU has failed. Again, I would be paying out of pocket except they aren't available and back ordered. I understand it will be months delayed.

Does anyone have any advice on how best to get an MGU? I cannot afford to go months without a functional vehicle...essentially a 5500 pound paper weight at this point.

Is this something I can contact @RamCares for assistance? Right now my truck is not at a dealership, but rather a local, independent repair shop but I question if they can even get an MGU from the local delaership.

Any help is appreciated.
 
Greetings,
I am the unfortunate owner of a 2020 1500 with the 5.7 hemi and eTorque (4x4, limited trim) which I purchased new. Ironically, I traded up from a 2014 EcoDiesel because I was worried about engine reliability. Reliability hasn't been great with the 5.7. At 2650 miles, cylinder No. 2 rocker arm broke. It was fixed under warranty. At 66k miles, cylinder 3 lifter collapsed. I paid out of pocket to fix since the warranty was expired. Now at 85K miles, the MGU has failed. Again, I would be paying out of pocket except they aren't available and back ordered. I understand it will be months delayed.

Does anyone have any advice on how best to get an MGU? I cannot afford to go months without a functional vehicle...essentially a 5500 pound paper weight at this point.

Is this something I can contact @RamCares for assistance? Right now my truck is not at a dealership, but rather a local, independent repair shop but I question if they can even get an MGU from the local delaership.

Any help is appreciated.
Good luck because it seems there is months long back order.
 
We are sorry to hear this. Some parts are on back order at the moment; we are closely working with suppliers on getting this issue resolved. We unfortunately are unable to assist when working with an IRF. Should you choose to order through a certified CDJR dealer, feel free to reach out via private message for support.

Diamond
Ram Cares
 

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