Leather dash lifting away and crating bubbles, seats peeling

[firecadet613]

Well the dealer offered to split the cost 50/50 and I took them up on it. Picked it up yesterday and turned back around as soon as I started driving away. There is a visible gap where they laid the new one on. Service advisor frowned and said he would make a note but didn't know what else they can do "as it is all one piece that lays on top." It definitely feels different than the original as well, but I'm not as concerned about that. I do expect the fit to be tighter though, I shouldn't be able to lift the whole corner up and see the foam padding around the edges.

Anyone else have fitment issues on the replacement?

Any pics? Sounds like they just replaced the leather pad on top vs the entire dash?

 

[Ellisstrong]

Well the dealer offered to split the cost 50/50 and I took them up on it. Picked it up yesterday and turned back around as soon as I started driving away. There is a visible gap where they laid the new one on. Service advisor frowned and said he would make a note but didn't know what else they can do "as it is all one piece that lays on top." It definitely feels different than the original as well, but I'm not as concerned about that. I do expect the fit to be tighter though, I shouldn't be able to lift the whole corner up and see the foam padding around the edges.

Anyone else have fitment issues on the replacement?

My two new dashes both had perfect fitment, no gaps, squeaks or rattles.

 

[dutchman187]

Any pics? Sounds like they just replaced the leather pad on top vs the entire dash?

Not the best photo, but you can see the gap and foam on the left.

 

[Snekpete]

Many years ago my mother had three Rosewood tables with inlays. She gave one of them to me. After a couple of years the inlays in her tables started to fall out, mine were, and are, thirty years later, still fine. We came to the conclusion that being cleaned every week with Pledge dissolved the adhesives over time. I am wondering the same thing about these leather dashes. If you guys are cleaning them once a week with Meguiars or similar I wonder if the adhesives are being dissolved over time? My truck, which I cleaned for the first time with soap and water, looks fine even though it is parked outside summer and winter.

 

[OCD Solutions]

I believe you are on to something there. Mine was issue free for almost 100k miles. I did a deep clean on the interior prior to a large family road trip and the leather peeled within days of me using a leather treatment on the dash for the very first time.

 

[dutchman187]

Many years ago my mother had three Rosewood tables with inlays. She gave one of them to me. After a couple of years the inlays in her tables started to fall out, mine were, and are, thirty years later, still fine. We came to the conclusion that being cleaned every week with Pledge dissolved the adhesives over time. I am wondering the same thing about these leather dashes. If you guys are cleaning them once a week with Meguiars or similar I wonder if the adhesives are being dissolved over time? My truck, which I cleaned for the first time with soap and water, looks fine even though it is parked outside summer and winter.

I understand your thoughts, but respectfully that's not the issue. When something is happening as widespread as this was, they clearly had an adhesive problem. I didn't use anything on this, have a sunshade, etc.

 

[drsmitty74]

I am currently working with Ram Cust Care as well. 89K on my 2019 Limited. View attachment 171130

I know this is a later response, but Ram did end up taking care of this. My dealer worked with Ram and they covered the entire bill.

 

[1BADRAMLIMITED]

I know this is a later response, but Ram did end up taking care of this. My dealer worked with Ram and they covered the entire bill.

WHAT YEAR TRUCK DO U HAVE AND MILEAGE?

 

[Trooper4]

To maintain the leather dashboard of a Ram 1500, regularly clean it with a leather-specific cleaner and conditioner, avoid harsh chemicals, and consider using a sunshade when parked to prevent sun damage. Proper care can help prevent cracking, fading, and other issues associated with leather dashboard wear.

1. 2. Clean:
   Use a leather cleaner specifically designed for automotive interiors. Apply the cleaner to a microfiber cloth or applicator pad, not directly on the dash, to avoid oversaturation.
   
   
2. 3. Wipe:
   Gently wipe the dashboard in a back-and-forth motion, working the cleaner into the leather.
   
   
3. 4. Buff:
   Use a clean, dry microfiber cloth to buff away any excess cleaner and restore the leather's natural luster.
   

Conditioning:

1. 1. Apply:
   After cleaning, apply a leather conditioner with a clean microfiber cloth or applicator pad.
2. 2. Wait:
   Allow the conditioner to sit on the leather for the time specified on the product instructions.
3. 3. Buff (Optional):
   Some conditioners may require buffing after they've been absorbed into the leather.