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Order Tracking

Cliffrunner88

Cliffrunner88

Ram Guru
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Good morning everybody! I've been following this thread for a few days now that I'm waiting on my build and I wanted to capture my wait process to make sure I am "waiting correctly", lol. From what I've gathered so far, once you order and get your VIN from your dealer you can go to this website <https://www.dodge.com/webselfservice/buildsheetservlet?vin=XXXXXXXXXXXXXXXXX> to see your build sheet, which will populate once your build has STARTED, and then you can go to this website <https://www.chrylser.com/hostd/windowsticker/getwindowstickerpdf.do?vin=XXXXXXXXXXXXXXXXX> to see your window sticker, which will populate when your truck is FINISHED being built and is waiting on inspection and shipping, etc.

Is this all correct? Is there a different site then to see your inspection and shipping status? Am I missing something?
How do you tell which plant your truck is at and what its status code is (or is that information only gotten through a person at <https://fcacommunity.force.com/RAM/s/knowledge>)?

I think the last time I counted the days so hard was waiting for my kids to be born...
 
R

RebelDogAndTruck

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Ordered 2/15 and shipped late last week with an ETA to dealer of 5/4 - 5/18 as told by RAM chat. Wish the tracking was more precise so I can schedule the trucks PPF on collection day, but dealer contact says 5/10 arrival so hoping he is more accurate (would be 12 weeks exactly from order to delivery). So close I can smell the brand new leather! Pricing randomly went up on my window sticker but hoping the dealer can correct/balance it out. Randomly the base price went up for a '21 RAM Rebel crew cab 5'7" bed 4x4 and the V8 went up $500 on the sticker...crazy! I feel the build went faster after being stuck in D status (parts are being gathered and then will be scheduled for production) for over 45 days and then the RAM chat agent helped to escalate the delay to 'prioritize the build'. I'm located on the coast of South Carolina.
 
GadgetMason

GadgetMason

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Mar 18, 2021
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Cliffrunner88 said:
Good morning everybody! I've been following this thread for a few days now that I'm waiting on my build and I wanted to capture my wait process to make sure I am "waiting correctly", lol. From what I've gathered so far, once you order and get your VIN from your dealer you can go to this website <https://www.dodge.com/webselfservice/buildsheetservlet?vin=XXXXXXXXXXXXXXXXX> to see your build sheet, which will populate once your build has STARTED, and then you can go to this website <https://www.chrylser.com/hostd/windowsticker/getwindowstickerpdf.do?vin=XXXXXXXXXXXXXXXXX> to see your window sticker, which will populate when your truck is FINISHED being built and is waiting on inspection and shipping, etc.

Is this all correct? Is there a different site then to see your inspection and shipping status? Am I missing something?
How do you tell which plant your truck is at and what its status code is (or is that information only gotten through a person at <https://fcacommunity.force.com/RAM/s/knowledge>)?

I think the last time I counted the days so hard was waiting for my kids to be born...
Click to expand...
You got it... dealer best place to get current status, but most of us bug the $hi7 out of Ram Chat and compare notes. Ram Chat or dealer can tell you plant, but most of us (1500’s) coming out of Stallantis.
 
GadgetMason

GadgetMason

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So ’talked’ with Ram Chat just now. I’m at 6 weeks from initial D status. Amber actually opened a case and supplied a case number for escalation. Not that it will ‘actually‘ speed anything up, but said I’d get an email in 1-2 business days With an update. 🙄🙏🏻🇺🇸
 
G

GTLimited

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For those with window stickers, does the Ship To: and Sold To: eventually populate with your names or dealer's name?

Mine is currently blank and hasn't shipped yet.
 
Genxeration

Genxeration

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Columbia, SC
RebelDogAndTruck said:
Ordered 2/15 and shipped late last week with an ETA to dealer of 5/4 - 5/18 as told by RAM chat. Wish the tracking was more precise so I can schedule the trucks PPF on collection day, but dealer contact says 5/10 arrival so hoping he is more accurate (would be 12 weeks exactly from order to delivery). So close I can smell the brand new leather! Pricing randomly went up on my window sticker but hoping the dealer can correct/balance it out. Randomly the base price went up for a '21 RAM Rebel crew cab 5'7" bed 4x4 and the V8 went up $500 on the sticker...crazy! I feel the build went faster after being stuck in D status (parts are being gathered and then will be scheduled for production) for over 45 days and then the RAM chat agent helped to escalate the delay to 'prioritize the build'. I'm located on the coast of South Carolina.
Click to expand...
Glad it’s on the way. I’m just over in Columbia still waiting on mine.
 
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