Radio Ghost Image While Backup Camera Is Active

[chance21]

I noticed a new "feature" this morning. I'm not sure if anyone else's backup camera has this upgrade but I get to see what's playing on my radio while my backup camera is active.

Yes, it changes as the radio information changes; it's not "burnt in".




I took it out of reverse several times. No change.

I turned off the truck and restarted. No change.

This just happen to coincide with my 90 day Ram satisfaction email. At least everything still works. I'll add this to my list of things to talk to the dealership about.

 

[Jus Cruisin]

It only shows on the trucks with the center back up line.......









Just kidding.... I haven't stared at mine close enough to tell. If it were my truck I wouldn't even bother to bring it up with the dealer.

 

[chance21]

It only shows on the trucks with the center back up line.......









Just kidding.... I haven't stared at mine close enough to tell. If it were my truck I wouldn't even bother to bring it up with the dealer.

I won't take it in for just this. But I'll add it to the squealing brakes, sticking drivers door lock cylinder, glove box trim ambient light strip, and intermittent "Key Fob Not Detected" issue.

 

[alacombe]

I noticed a new "feature" this morning. I'm not sure if anyone else's backup camera has this upgrade but I get to see what's playing on my radio while my backup camera is active.

Yes, it changes as the radio information changes; it's not "burnt in".

View attachment 7256


I took it out of reverse several times. No change.

I turned off the truck and restarted. No change.

This just happen to coincide with my 90 day Ram satisfaction email. At least everything still works. I'll add this to my list of things to talk to the dealership about.

LOL this isn't an upgrade or feature. Something is wrong with ya truck

 

[chance21]

LOL this isn't an upgrade or feature. Something is wrong with ya truck

Naw man. This is an extra feature. It's like the 12" split screen but smaller and a lot less cool.

 

[alacombe]

Naw man. This is an extra feature. It's like the 12" split screen but smaller and a lot less cool.

LOL this must be exclusive just for you

 

[chance21]

LOL this must be exclusive just for you

My Ram dealer said I was special.

 

[Snake_chad]

I'm having the same issue on my 2019 Ram 1500. The dealership said there were no updates to fix the issue. Nothing but problems with my truck so far....

 

[RamCares]

I'm having the same issue on my 2019 Ram 1500. The dealership said there were no updates to fix the issue. Nothing but problems with my truck so far....

Hi Snake_chad,
We are certainly sorry to hear about your continuous concern. If you are interested in getting additional assistance from a Case Specialist we would be happy to connect you. We are available through private message!
Laura
Ram Cares

 

[Shanesrt8]

add me to the list as well!

 

[Snake_chad]

I'm having the same issue on my 2019 Ram 1500. The dealership said there were no updates to fix the issue. Nothing but problems with my truck so far....

 

[Snake_chad]

Still not fixed and the dealer ship said the contacted corporate in order to proceed but never heard back.....

 

[chance21]

I'm still having this issue as well. If enough of us can get the attention of the @RamCares maybe corporate can help. My local dealer has been of no help at all and keeps referring me to a future software download.

 

[JDRam]

I/m having the same issue in my 2019 Ram Bighorn. It doesn't make the camera impossible to use, just annoying. It's not screen burn either as the image changes with the radio.

I'm not convinced a simple software update would fix the issue since it kind of appeared out of nowhere one day.

 

[RamCares]

I'm still having this issue as well. If enough of us can get the attention of the @RamCares maybe corporate can help. My local dealer has been of no help at all and keeps referring me to a future software download.

I/m having the same issue in my 2019 Ram Bighorn. It doesn't make the camera impossible to use, just annoying. It's not screen burn either as the image changes with the radio.

I'm not convinced a simple software update would fix the issue since it kind of appeared out of nowhere one day.

Hi,

I'm sorry to hear this. Please PM us with more details so I can look into this further.

Alison
RamCares

 

[Shanesrt8]

@RamCares i just sent you a PM

 

[Snake_chad]

Latest issue: Still having ghosting issues and now have a blue screen for the backup camera sometimes. The radio goes in and out and the backup camera has just a blue screen. This has happened twice in the last week. Dealship has said I have the latest software version and there is nothing else to do... This truck is a lemon.....

 

[Snake_chad]

Still having the ghosting issue and the dealership says to wait for a software update..... Well I've been waiting for over two years....

 

[Shanesrt8]

Dealer replaced my screen under warranty. Find a new dealership

 

[tac63]

Just FYI this is an FCA issue. Traded my 2018 Chrysler 300S in to get my ram, and had the screen in the 300S replaced 3 times due to this exact issue. Each screen had the same issue, dealer never figured it out. Have the 12" in my 19 Ram and no issue, appears to be luck of the draw?