Windows Molding Issue

[SilverSurfer15]

something is wrong for sure, is the glass warped?

 

[sticker500]

something is wrong for sure, is the glass warped?

I doubt that, 3 windows and new trucks also have the problem. Probably the track they go in could be the culprit. We will see what happens.

 

[duke2001]

I doubt that, 3 windows and new trucks also have the problem. Probably the track they go in could be the culprit. We will see what happens.

Here is a picture of my molding. Notice how the bottom end of the molding on your door looks in comparison to mine. Also compare how your molding that is bowing is installed to other areas on your truck that are not bowing. It appears that the bowing molding is sitting on top of the horizontal lower molding. Installed correctly, the vertical molding should go down into the door frame and the lower horizontal molding should butt up against it. Without seeing your truck, I would guess one of two things is happening, lower horizontal molding is too long or has shifted rearward in its track. Look for too big of a gap at the front edge of the horizontal molding.

 

[sticker500]

Here is a picture of my molding. Notice how the bottom end of the molding on your door looks in comparison to mine. Also compare how your molding that is bowing is installed to other areas on your truck that are not bowing. It appears that the bowing molding is sitting on top of the horizontal lower molding. Installed correctly, the vertical molding should go down into the door frame and the lower horizontal molding should butt up against it. Without seeing your truck, I would guess one of two things is happening, lower horizontal molding is too long or has shifted rearward in its track. Look for too big of a gap at the front edge of the horizontal molding.

That's a great observation, I am going to look at the other ones that are correct on mine and see if that's the case. stay tuned!

 

[sticker500]

That doesn’t appear to be the case. This one was just replaced by the dealer. They said they go in one way and there is any adjustment.

 

[duke2001]

That doesn’t appear to be the case. This one was just replaced by the dealer. They said they go in one way and there is any adjustment.

Yes, that one appears to be installed correctly. The only other thing that comes to mind is the track it slides into is bowed. By the way, I looked at all four of mine and of the four, one was very slightly bowed in respect to the other three. Mine, however, was only noticeable if looking from the side and close to it.

 

[sticker500]

Yes, that one appears to be installed correctly. The only other thing that comes to mind is the track it slides into is bowed. By the way, I looked at all four of mine and of the four, one was very slightly bowed in respect to the other three. Mine, however, was only noticeable if looking from the side and close to it.

I think you are right. The track could be bowed which I think they are calling FCA Monday and will get some guidance. Thanks

 

[SilverSurfer15]

Mine look ok but look at the dry rot, several places are like that on mine. The windshield cowl pieces at the bottom in the corner are really bad.

Edit: I actually think it’s from when they detailed it, not dry rot. I think the idiot at the dealership chewed up all these areas with the buffer.

Back to the topic though, mine look normal as well. Good luck getting it fixed, hopefully they can figure it out.

 

[duke2001]

Mine look ok but look at the dry rot, several places are like that on mine. The windshield cowl pieces at the bottom in the corner are really bad.

Edit: I actually think it’s from when they detailed it, not dry rot. I think the idiot at the dealership chewed up all these areas with the buffer.

Back to the topic though, mine look normal as well. Good luck getting it fixed, hopefully they can figure it out.

That looks like garbage attached to windows sill. I bet a good scrubbing would take care of that.

 

[mike_ct]

I'm going to park next to a new truck on the lot, and bring the service guy out, and point and say, make mine look like that. That's what I bought.

 

[sticker500]

I'm going to park next to a new truck on the lot, and bring the service guy out, and point and say, make mine look like that. That's what I bought.

Until he walks over to another new truck that is bowed out

 

[Neurobit]

they have been replaced and problem is the same.

Time to find another dealer...

Mine is perfectly flush with the glass (03/18 build with 7300 miles).

Cheers,

 

[zdeckich]

Mine is bowed out just like yours, just noticed it yesterday, might need to take it to the dealer as well.

 

[RamCares]

I'm going to park next to a new truck on the lot, and bring the service guy out, and point and say, make mine look like that. That's what I bought.

Mine is bowed out just like yours, just noticed it yesterday, might need to take it to the dealer as well.

Hi mike_ct and zdeckich,
We certainly understand why this may be frustrating. If you would like any additional assistance while working with your dealers towards a resolution, please feel free to send us a private message!
Alex
Ram Social Care Specialist

 

[EddieB]

I have this problem. Build date. 02/2018.

 

[Biga]

I just noticed mine are doing this on both front doors, not quit as severe as yours but will be making a trip the dealer for it at some point. Funny thing is i applied some 303 protectant to the window moldings like two days ago after I washed it and did not notice it. I'm wondering if the 303 affected them in some way.

 

[RamCares]

I just noticed mine are doing this on both front doors, not quit as severe as yours but will be making a trip the dealer for it at some point. Funny thing is i applied some 303 protectant to the window moldings like two days ago after I washed it and did not notice it. I'm wondering if the 303 affected them in some way.

Hi Biga,
Please keep us updated if you get this concern of yours addressed. If you need any additional assistance throughout the process, we are available through private message.
Laura
Ram Cares

 

[TWRam]

Just went and checked mine. 3 of 4 are bowed out to some extent. Add it to the list of things to fix while at the dealer. I'll go there someday, man I hate dealerships......

 

[nukeman]

Same issue here, but only on one (drivers). Took it in to be replaced, dealer replaced the plastic B-Pillar cover instead which isn't associated to the rubber seal....I'm told the seal is in and should be replaced soon.
If only Ram hadn't changed to this Durango style B-Pillar design.

 

[RamCares]

Same issue here, but only on one (drivers). Took it in to be replaced, dealer replaced the plastic B-Pillar cover instead which isn't associated to the rubber seal....I'm told the seal is in and should be replaced soon.
If only Ram hadn't changed to this Durango style B-Pillar design.

Hi nukeman,
If you are in need of any additional assistance while working alongside your dealer, we would be happy to help from our end. We are available through private message!
Laura
Ram Cares