Update: Dealer said that they couldn't duplicate the whistle so they did nothing (I got the sound again about a week later when it was windy). They didn't even try to fix the sunroof noise, said it was probably normal because the pano roof is noisier that a normal one?!?!?? So I don't know what to do now, take it to another dealer I guess. Still waiting (2 weeks now) to have my headlight replaced because of moisture in it...said they didn't have any lights in stock. I can get a headlight from anywhere in the US shipped in under 2 weeks! Ridiculous.
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wind noise from the sunroof
- Thread starter Scooter01
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Update: Dealer said that they couldn't duplicate the whistle so they did nothing (I got the sound again about a week later when it was windy). They didn't even try to fix the sunroof noise, said it was probably normal because the pano roof is noisier that a normal one?!?!?? So I don't know what to do now, take it to another dealer I guess. Still waiting (2 weeks now) to have my headlight replaced because of moisture in it...said they didn't have any lights in stock. I can get a headlight from anywhere in the US shipped in under 2 weeks! Ridiculous.
2wd
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My opinion - ever since I had a wonderful honda accord sunroof drainage clog with tree debris dump about 2 cups of water in my lap after a rain storm I swore off sunroofs. They are great but me personally, I don't open them enough to make them worth the trouble (and the extra weight they subtract from your trailer towing capability).
IMO trade back and order the exact truck you want and delete the sunroof.
Sorry to see all these folks having trouble with sunroofs (I hope you get them resolved - the pano roofs are really cool for sure). This is not Ram specific - Ford, Honda, Toyota, Germans, everyone's got sunroof trouble.
DanSkan
Active Member
I had a wind noise issue with my panoramic sunroof and got it fixed. You can read the the thread for details on water and air leak through the seal.
Try pushing it closed with your hand at final closing, if works than minor recalibration or adjustment may work.
The front glass is not set up to be adjusted but dealer was able the loosen the 6 bolts and move the glass just enough to fix it.
It should not be noisy if adjusted correctly.
I really like the panoramic roof and would buy it again.
Try pushing it closed with your hand at final closing, if works than minor recalibration or adjustment may work.
The front glass is not set up to be adjusted but dealer was able the loosen the 6 bolts and move the glass just enough to fix it.
It should not be noisy if adjusted correctly.
I really like the panoramic roof and would buy it again.
Well thank you for the replies. We have cancelled the deal and are no longer owners of a Ram 
The dealer pushed back, and said this is what warranties are for. The dealer also refused to order a new truck because and i quote "a new one would have the same problem and we are right back where we started". Sheesh have a little faith in your product. So the deal was cancelled and we are shopping for a new dealer as I write this. We still love the ride and ability of the truck, we are just going to find one as advertised, that I do not have to file warranty claim day 1. Thank you again for the suggestions we just have the ability to start fresh so we are. Buyer beware... Still have faith in the product.
The dealer pushed back, and said this is what warranties are for. The dealer also refused to order a new truck because and i quote "a new one would have the same problem and we are right back where we started". Sheesh have a little faith in your product. So the deal was cancelled and we are shopping for a new dealer as I write this. We still love the ride and ability of the truck, we are just going to find one as advertised, that I do not have to file warranty claim day 1. Thank you again for the suggestions we just have the ability to start fresh so we are. Buyer beware... Still have faith in the product.
RamCares
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Well thank you for the replies. We have cancelled the deal and are no longer owners of a Ram
Hi LBLimited and osumason,
You can enter your zip code here to view all certified Ram dealerships in your area: https://www.ramtrucks.com/find-dealer.html. If you see any dealerships that have received a Customer First award this means that this dealer has achieved the highest level of customer experience recognition in five core areas: people, facility, processes, customer metrics and training certification. If you ever have any questions or concerns, feel free to send us a PM for assistance!
Jenn
Ram Social Care Specialist
cajunscott
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LB Limited. As you can see in the corresponding comments, as well as my own, there doesn't seem to be much they can do. I had the seal replaced and glass adjusted twice and the issue still persist. I also still have the occasional loud whistle when in strong head wind or at high (above 75) speeds. I did try to help push the glass when I closed it hoping it might not have the torque in the motor to create a tight seal when closing but this only lasted about a day. More I drove it the worst it got. I've relegated myself to the fact it will never be any better than it is. Not sure what my plan forward will be. Been a Dodge man since my first one in 2002 so it's kind of depressing to deal with this considering I have NEVER had anything remotely close to this happen before.
Update 2: After 16 days at dealer they told me it was fixed and ready to pick up. On my way home I could tell it was better but not fixed. When I got home, I cycled the pano once and got back on highway and it's as loud as it's ever been. Made another appointment with dealer next week.
Whomever manufactures this sunroof must have inconsistencies in their production tolerances, or is just a bad design.
I really would like to talk with someone from Ram or FCA to see if/how they could work with my dealer to get this fixed or replaced with new pano. I don't think the dealer is capable of fixing it as it is.
16 days?!?! That's ridiculous!!
RamCares
Spends too much time on here
Hi Valsvic,
We're sorry to hear that your concern has not been resolved yet. We would be happy to have this looked into a bit further for you. Please send us a private message at your earliest convenience.
Lydia
Ram Social Care Specialist
cajunscott
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Dear Lydia at Ram Social Care Specialist,
As you can see from the many post on this subject that there is a definite issue with this pano design. Why hasn't Ram acknowledged this? I have personally been to the dealer (3) times with no luck. It seems Ram should have noticed this is an issue by now but seem to be silent on the issue!!
As you can see from the many post on this subject that there is a definite issue with this pano design. Why hasn't Ram acknowledged this? I have personally been to the dealer (3) times with no luck. It seems Ram should have noticed this is an issue by now but seem to be silent on the issue!!
RamCares
Spends too much time on here
Hi cajunscott,
I understand your frustration. We advise any one who is experiencing this concern to send us a private message so we can have this documented and escalated to the appropriate teams.
Lydia
Ram Social Care Specialist
The dealer seemed to have fixed the loud whistle at highway speeds, but still said the excessive wind noise from the sunroof is "normal", they won't even try any kind of adjustment!
Draw007
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Others have posted various ‘fixes’ to address this issue - including adjusting the front panel held by six torx screws. I decided to give a try this weekend an it truly did the trick. I loosened the front four and as soon as the rear two were loosened the panel dropped nearly 1/8”. Tightened them up and now not only does the glass sit flush, it eliminated the wind noise I’ve had since day one. Pure bliss.
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DanSkan
Active Member
Wind noise from a closed Pano roof is not normal. Mine was noisy starting at about 40 mph and increased as my speed increased. I actually took a video on my phone as I was driving holding my phone down by my chest where there was some noise but when I moved it up by the sunroof the noise increased greatly - moved the phone back and forth as could hear a huge difference in the noise. I did this so if I had an argument with the dealer I would have proof of the increased noise.
As I previously posted, when I pushed the sunroof forward at final closing, it closed completely and the noise stopped, but when it closed by itself it did not close completely and it made excessive noise at highway speeds.
The dealer was able to adjust the front glass panel with the 6 torx bolts and now there is no more noise.
Also importantly, there is no more gap between the front glass and the seal to allow water in. If the glass is adjusted properly when closed you can pour water on the joint and it will not disappear between the glass and seal. This is a good final check.
If yours allows water to flow in between the glass and the seal when closed show the service manager and don't accept it if they say it is normal.
The only time there is noise (or water infiltration) from a properly adjusted sunroof is when it is open.
I would also have the dealer try all other noninvasive options before they go ahead and remove the headliner that may also require removing the windshield to adjust the sunroof.
As I previously posted, when I pushed the sunroof forward at final closing, it closed completely and the noise stopped, but when it closed by itself it did not close completely and it made excessive noise at highway speeds.
The dealer was able to adjust the front glass panel with the 6 torx bolts and now there is no more noise.
Also importantly, there is no more gap between the front glass and the seal to allow water in. If the glass is adjusted properly when closed you can pour water on the joint and it will not disappear between the glass and seal. This is a good final check.
If yours allows water to flow in between the glass and the seal when closed show the service manager and don't accept it if they say it is normal.
The only time there is noise (or water infiltration) from a properly adjusted sunroof is when it is open.
I would also have the dealer try all other noninvasive options before they go ahead and remove the headliner that may also require removing the windshield to adjust the sunroof.
Update 3: After the dealer's first failed attempt, I contacted a Chrysler Care Specialist and explained the issue and opened a case. I was told that they would work with the dealer to find the best way to fix the pano properly on the 2nd attempt and that they had field techs that could help. The dealer had my truck this time for another 7 days. During this time, I received no updates or communication with either the dealer or the Chrysler Specialist until I received a text from the dealer stating that my vehicle is ready for pick up. When I arrived I was handed my keys by the service dept. receptionist and saw on the ticket the actions taken was simply "Adjusted sunroof seal. Noise no longer present." On my way home it was obvious there was no discernible difference and was obviously not fixed. I spoke to the Chrysler Specialist this morning and asked what they did to help the dealer and the answer was "nothing" other than they called the dealer to verify that I had dropped off the vehicle and that a rental was provided. That's it! Nothing! When I asked what Chrysler recommends I should do now, I got a lot of hem hawing, and proposed that I could take it back again, or maybe to a different dealer. So I am to understand that Chrysler Care is only there for emotional support? They can't or won't actually do anything besides a false promise that they would send a tech specialist and work with the dealer to help fix my truck; they certainly did not!
The bottom line is I purchased this vehicle prior to it's delivery from the factory. From day 1 the pano screams with noise even after more than 3 weeks at the dealer and 2 failed attempts to fix it. Now it's obvious that the Chrysler reps are completely impotent. I'm running out of options. I suppose I'll make a 3rd attempt to get it fixed with a different dealer, but I'm convinced that the pano itself is defective and needs replaced, but for some reason they won't do that. They'd rather bet that I'll just give up and learn to live with it.
Pretty much where I', at at well, except my dealer didn't even attempt to fix the problem either time I have been in. I had opened a case with Ram Cares before I took it in the first time as well, but they haven't really been any help. Other than "checking in"
Please continue to update with any progress you have concerning this, I'm also going to try another dealer.
DanSkan
Active Member
Ist time in for my pano roof noise the dealer had the truck all day and when I picked it up the service repr. said all fixed, all done. I asked if they drove it to verify and they said yes.
When driving home when I hit 40 mph or so the noise started getting loud from the sunroof - too late to return to the dealer. I took a video/audio of the noise while driving home.
I have an Allstate Drivewise monitor and checked online to see that they did not bring the truck into the shop till afternoon and I dropped it off at 8am. They started it again and moved it a short distance a little while later but no test drive.
I was pissed but got over it, scheduled another appointment, got it adjusted and fixed the second time - verified that it did not leak any more before I left the dealer this time.
I got lucky working with the same dealer the second time around but I was ready to got to another dealer if that didn't work.
When driving home when I hit 40 mph or so the noise started getting loud from the sunroof - too late to return to the dealer. I took a video/audio of the noise while driving home.
I have an Allstate Drivewise monitor and checked online to see that they did not bring the truck into the shop till afternoon and I dropped it off at 8am. They started it again and moved it a short distance a little while later but no test drive.
I was pissed but got over it, scheduled another appointment, got it adjusted and fixed the second time - verified that it did not leak any more before I left the dealer this time.
I got lucky working with the same dealer the second time around but I was ready to got to another dealer if that didn't work.
Update 4: I took the truck in to a different dealer. They had it for a week. Again, they removed the windshield and dropped the headliner. They reported that several of the sunroof fasteners literally fell out. Clearly this is from the other dealer's previous "work". They said they replaced the seal and fasteners, and now the noise is gone. This is what I was told was done by the previous dealer but clearly didn't work the first time.
I don't know what this dealer did that the first dealer didn't do (maybe there was some repositioning involved?) but the result is FINALLY after 3 attempts and a total of 30 days in the shop, the PANO IS QUIET! After all this, I'm suspicious about how long it'll last but at this point it seems to be fixed! No more screaming sunroof! HOORAY (spelling?)!!
I don't know what this dealer did that the first dealer didn't do (maybe there was some repositioning involved?) but the result is FINALLY after 3 attempts and a total of 30 days in the shop, the PANO IS QUIET! After all this, I'm suspicious about how long it'll last but at this point it seems to be fixed! No more screaming sunroof! HOORAY (spelling?)!!
Nice - maybe you should let us know who the dealer was.
