It's looking like it is a RAM/AT&T issue yet to be resolved. Mine stopped working and AT&T stopped charging me. I went to re-subscribe and it says my 2019 1500 is not compatible but to buy a Harmon Spark which I have no interest in doing. I was never impressed with the WiFI capability and reliability but something is better than nothing.I have a ‘19 and I can’t activate it either so I think Ram/AT&T have an activation issue in general. I am of the understanding this started happening in December and last update is that it would be resolved in May. Happy July 1st everyone.
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Why can we not activate a HotSpot Plan
- Thread starter Dmalonecentral
- Start date
3 months / 3 GB from AT&T. YES, you have to activate it.
Weather and Traffic varies by model of the radio, and model year.
Connected Car subscription would have to be activated as well (dealer did mine), but they will not activate a hotspot thru AT&T.
Manage your Connected Car data plan from AT&T
Check vehicle compatibility and free trial eligibility, purchase and manage your AT&T Connected Car data plan. Existing subscribers can log in to view their current plan, monitor data usage and manage their accounts. Upgrade to a plan that’s right for you and shop premium entertainment...myvehicle.att.com
The 22's have some activation issues with the hotspot at the moment.
Attachments
I called AT&T yesterday as my 2019 stopped having working WiFi in the somewhat recent past.
Direct from them, my truck and many/most with UConnect 4 have an issue where the module that provides WiFi can no longer connect to the towers due to a change ATT has made. they are working on it and expect a fix by the end of this month.
Direct from them, my truck and many/most with UConnect 4 have an issue where the module that provides WiFi can no longer connect to the towers due to a change ATT has made. they are working on it and expect a fix by the end of this month.
U
User_3336
Guest
UCONNECT 5 has the same issues. I left a very long post somewhere else in the forum about what I'd been thru.
I never renewed it after the trial, as my phone has 30GB of hotspot.
Maydenhiller
New Member
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- Jun 7, 2023
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Still not working as of today 6/7/23 
. Same responses from Ram/Uconnect/AT&T as a year ago
. Same responses from Ram/Uconnect/AT&T as a year ago
U
User_3336
Guest
Ironically, my 2023 activated perfectly. (was working 5 minutes after activation . . . . no errors of any kind)
Must have been a bad batch of IMEI's not transmitted from FCA to AT&T in the earlier instances.
Must have been a bad batch of IMEI's not transmitted from FCA to AT&T in the earlier instances.
RamCares
Spends too much time on here
Still not working as of today 6/7/23
Hi Maydenhiller,
Have you received the latest software version to your Uconnect system? We're advised the 40.1 version is needed to restore/sign-up for Hotspot services. Feel welcome to send our team a PM to assist with looking over your vehicle information and suggested steps for you.
Steph
Ram Cares
U
User_3336
Guest
What version of UC are you referring to for version 40.1?
Darksteel165
Legendary member
That would be UC4
U
User_3336
Guest
Got ya. I was going to say I didn't have any issues activating the hotspot on UC5.
Jimbo2032
New Member
Will upgrading to version 40.1 without dealer assistance cause any warranty issues?
I'm sure I can update it on my own having done similar things in the past, but I'm still within the warranty period on my 2020 Limited and don't want to run afoul of the warranty agreement.
LeQuack1992
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- Dec 21, 2023
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So I was wondering if its even worth trying to activate the hotspot in these truck or should I just stick with the hotspot on my phone? or get a dedicated hot spot I can leave in the truck.
