So I posted this in another thread but here is my story, I purchased my truck prior to arrival when I looked a the window sticker online it said cargo management system, looked it up and it said bed extender was part of the 3 part package to include the rails, lights and bed extender. when I received the truck, no extender, dealer said it was an option that did not come with this truck. I told him according to their website it did. to make a long story short got nowhere with them so went to ramcare. after several back and forth emails I realized that while they removed it from the option and didn't remove it from the description and I was probably not charged for it. Further digging found out the package is only $440 for all 3. so with that I said I'd pay for it but as I expected it to be on the truck I want it. they told me to go to the dealer and price it. well it is $1200 at the dealer and not an option. to my amazement FCA agreed to pay for it if I purchased it. I offered to pay whatever it would have cost me initially just not the dealer price but they said order it and they would reimburse me. So with that I did but the dealer told me I had to order it in parts to get it all. came to $1397 well ordered it sent the receipt to FCA received a check, when the parts came the dealer was wrong, parts were already installed so had spare parts that I didn't need the only thing that did not come on it was the lock. Kept it and returned the rest. I offered to send the difference back but guess that was not worth it to them so used the difference to get the dropdown bed step, Cashed the check today, I consider this a win for all I had to go through to get it. PS the post hardware is still available from Mopar