Tough day yesterday for my new RAM... FedEx Home Delivery destroyed my new Lomax tonneau after misrouting what should have been a 2-day delivery to a week long north to south and back again adventure bouncing around too many trucks and too many stations... If anyone remembers the old Samsonite commercials with the gorillas tossing around the luggage, yeah, that's the mental picture of how the cover must have been handled. They delivered it with half of the heavy staples gone, re-taped at least twice, crushed on two corners, torn out on another, clearly dragged on the sides such that the "fragile" and "this end up" stickers were abraded off rather than followed, and the report from the FedEx investigator said, "the package was located and is in good condition!!!"
Sure, that's why the clamps were broken loose, half missing, and those that remained running around the box helped shred the powdercoating on the rails and cover frame... Thanks FedEx for botching a planned trip with the RAM and clearly not giving a
!
Also picked up my truck from having the Line-X installed. Hands down, the BEST spray-in installation I have ever had or seen - beautiful, even, well detailed!
Unfortunately, then I opened my cab doors... During the prep and wrapping to protect overspray, the tech had either NO common sense or brain was not engaged! Needless to say, the shop owner is making it right at his very steep expense that is sure to come out of the tech's pay. The owner went red in the face and ears when he opened my doors, and then went up one side and down the other side of the tech, who was neither new or inexperienced - 5 years spraying at the shop! Owner is a truck guy, as is his father who started the business (30 years of generational business in same spot), and the father just had his 2019 RAM sprayed by the same guy! Fortunately, all the damage is to replaceable pieces and parts and not my paint!
Rant done, I did order a set of body color matched mirror caps to replace the chrome ones. I'll have my nephew pop the mirrors since he owns an autoglass business and so many have reported breaking them when popping them out of their socket. Also, firmed the appointment to get my PPF film and front window tint handled.