Uconnect Fuse #

[chade014]

does anyone know the # to the fuse for the Uconnect system? I cant seem to find it and my system has a black screen

 

[Slim]

Try calling maybe they can help you without the fuse? Let the warranty work for you
<h2>BY PHONE</h2>
Uconnect^® - General Support
For Bluetooth^®, software updates and other questions
Call 1-877-855-8400
SiriusXM Guardian™ Customer Care
Only for Connected Services (including Remote Door Unlock, Stolen Vehicle Assistance and activating services)
Call 1-844-796-4827
Uconnect^® Access Care
Only for Connected Services (including Remote Door Unlock, Stolen Vehicle Assistance and registration)
Call 1-855-792-4241

 

[chade014]

No help with Uconnect and they wont tell me where the fuse is, So I either pull the battery plug my self or find this fuse.

 

[Jared B]

I have no idea. Are the fuse locations marked in the fuse box or owners manual? Usually they will have them marked somewhere.

 

[chade014]

I have no idea. Are the fuse locations marked in the fuse box or owners manual? Usually they will have them marked somewhere.

Looks like the Uconnect system is not inside the fuse box, its some other place

 

[Jared B]

Sorry man, wish I could help. I know with the older 8.4 in my truck you can soft reset it by holding down the enter and mute buttons but I don't know what the button combination is for the new 12 inch.

 

[I Love Grits]

If you need it immediately, you can pull up the factory service manual by buying a subscription (for one day if you want) here:

https://www.techauthority.com/en-us/products/?category=1

I emailed Tech Authority and they are expecting the USB for the 2019 Ram to be available next week sometime. Link below:

https://www.techauthority.com/en-us/products/?year=2019&model=881&type=4

 

[Jared B]

(see attachment)

Try holding down the circled buttons for 5-10 seconds with the truck on and see if that resets it, thats how we soft rebooted the older systems.

 

[chade014]

Thanks everyone I did the uconnect soft reset a few times and now its back working so far.

 

[Jared B]

Thanks everyone I did the uconnect soft reset a few times and now its back working so far.

Glad to hear it, hopefully it's just a 1 time thing.

 

[SoCal Truck]

Where is RAM CARES to help with this stuff? I know they are trolling this site.

 

[edrclark]

Try page 452 of the manual fuse f44 says radio, would that be it?

 

[firecadet613]

How did you get it to reboot? Holding down the tune and power buttons do nothing for me on my 8.4" NAV screen.

 

[edrclark]

Take a look at some of the TSB’s. I think holding the lower two corners will get you to a menu that should have a reset option

 

[RIC3BOY]

Thanks everyone I did the uconnect soft reset a few times and now its back working so far.

How did you perform the soft reset for uConnect, and which version do you have? (12 or 8.4)

 

[VaderRebel]

Take a look at some of the TSB’s. I think holding the lower two corners will get you to a menu that should have a reset option

View attachment 5225

Dealer mode is info only, with the ability to backup user data/memory onto a usb stick. No reset.