I should clarify, this is the same dealership that I’ve unfortunately had the displeasure of working with before, I had a 2018 challenger which I wrecked in the rain (yes that’s stupid I know) and at this dealership not only was my vehicle hit by a random tow truck in the back lot while waiting for inspection, but the dealership also tried to hide it. So obviously I was pissed and snapped off at the service Manager who in return told me I wouldn’t be in this position if I hadn’t wrecked my vehicle. So I’m not necessarily on the best of terms with them. I would’ve gone to another dealership but the same person owns all the dealerships in and around town and with my transmission in the current state and me not knowing what was going on my first thought was to bring it to the nearest dealership. they came to the conclusion that it was abused because of how dirty it was. They also determined that the transmission failure was caused by excessive spinning, and accused me of mudding in the truck. I clarified that I work along the railroad, so solid couple thousand miles of this truck has all been on dirt and or gravel Resulting in it being so dirty but they just blew this statement off. BTW they washed the truck at the dealership, so this is after it being washed.