Tail lights seem cracked

[alacombe]

The dealer and FCA talked and they ordered me new tailights today. I went to the dealer said its unacceptable and needed to replace them. On a side note, when they changed my chrome molding strip yesterday they left my passenger rear window down last night and it rained resulting in back back seat got wet. It dried, but Im thinking they need to replace it. Im actually shocked they told me. This dealer is done with me.

Good! And they should

 

[RamCares]

I complained of shaking, loose fog lamps, dealer said every Rebel on the lot had the same issue. I kid you not, I looked out the window, looked back at the service rep and said "What Rebels?"
There wasn't one on the whole stinkin lot. New fog lamps thank you.
It's a shame, but they all do it for whatever shady, lazy reasons.

Hi VaderRebel,
This is not what we hope to hear of our customers dealership experiences. We would like the opportunity to assist and help locate additional dealers in the area if needed. Please send our team a private message with additional details if this is something that interests you.
Julie
Ram Social Care Specialist

 

[mtehonica]

My dealership did the same thing with my "cracked" tail lights. Compared them to all on the lot and said there was no significant difference. I told them I didn't accept that answer and it's clearly not right, and the service manager approved ordering new tail lights, although there is no ETA.

 

[cjfioren]

Just noticed a cracks yesterday. Hopefully the dealer will replace them seems like a common problem. Yes it is the same on both lights!