I took my truck to the dealer to have a new key fob programmed. On the way home I noticed they two of my presets were grayed out and couldn't be selected (channels in the 7xx range that are streaming only). The "related" button is also grayed out, so I can't browse the content like Howard stern episodes, etc. I've also noticed that about every other time I get in the truck it is tuned to SXM1, but can be changed to the channel I was listening to. The dealer has no idea how it could be related. Has this happened to anyone else? Any ideas on how to fix it?
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Streaming features no longer work
- Thread starter Dodgeboy
- Start date
MrHankbot
I AM A ROBOT
My SiriusXM defaults back to channel 1 from time to time too. Also 12" screen.
Joker4L
Active Member
Hi radio had an update available but needed truck off and parked for 40 min. There was an option to schedule the update which I did for tonight. So tomorrow will see what changes. If streaming still not working I'll have to call Sirius but last time I spoke with them their Customer service people seemed to not understand the 360l in car streaming, they kept thinking I was talking about phone app. Kinda frustrating. It's been several months so hopefully they had some training.
MachoDonut
Active Member
I am having the same issue. Last weekend, my streaming channels just became unavailable and those on the presets bar were greyed out. However, if a satellite channel has its signal blocked, it will let me stream over the internet.
The streaming channels are available on my mobile devices.
The streaming channels are available on my mobile devices.
Joker4L
Active Member
I don’t think I ever used the streaming feature. My station is always on hits 1 when satellite is on.
Mine does this too. Pretty much every time I start up I get a few seconds of channel 1, it can vary exactly how long. Most of the time it does go back to whatever I was listening to last but occasionally it stays on 1 and I have to reselect the channel.
fact mechanic
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Same. Started happening a few days ago.
19RamLimited
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Yes if you had a new fob programmed and the presets are not defaulting back I would go back through the process of associating the fob to the memory. You can associate a fob with driver one and the other with 2. So could be the fobs got rearranged or something.
WilderJ
Member
I am having the same issue with default to channel 1 ...I called Sirius they said all new vehicles do that now....had some questions about 360l service yesterday called Sirius the person I talked to said they have no such service..got to supervisor who read from a script. Called today because travel link weather not populate map...sad story about their wireless service and that traffic and weather is not real time could take up to 15 min....the last two rental cars have been Durango’s no issue with travel link weather maps worked perfect...
Any one having issues with travel link on 12”?
Uconnect app is ridiculous have been using Mopar.com works fine. Very little chance that I would pay for any additional Sirius services other than radio once trial is over....
Any one having issues with travel link on 12”?
Uconnect app is ridiculous have been using Mopar.com works fine. Very little chance that I would pay for any additional Sirius services other than radio once trial is over....
Mine is one of the first builds , I’ve had it since March. This will be the second OTA update I believe. Will see what changed later this morning.
That has been my experience with Sirius support too. They know nothing about 360 service. However my maps, traffic data and travel link services are working. Just no steaming now. My vehicle health report however has never worked in uconnect app or web. Tried working with Sirius same issues with lack of understanding.
Boo. It sucks that it didn't fix the streaming issue. I guess I'm a little glad to hear that it isn't just me that is having the issue because that means it probably was just a coincidence that it happened when the dealer programmed the key fob. It's very odd that the issue starting affecting all of us around the same time though.
How do you get to the system information screen to show the software versions?
ya.. I guess I will have to call Sirius .. not going to be fun .. To get into that mode, when in the radio mode, press the 2 outer buttons on the lower screen for about 5 seconds. This enters system mode and you can pick a number of options. The process may already be posted on this forum, if not I will take a couple pics later and post how to do this.
