Negative, no air suspension. It's a Laramie without all the bells and whistles.
5thGenRams Forums
Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!
Steering grind
- Thread starter gibbynd
- Start date
RamCares
Spends too much time on here
Thank you for taking the time to keep us posted, looking forward to your next update!
Mark
RamCares
Service department had the truck for several days and have decided that the steering rack will be the next thing replaced. I have the truck back while they order up the parts and they say it will be a one-day repair. More to come...
save exact behavior and sounds on my 2019 limited. interestingly, I just had new tires installed and truck was up on a lift. since then, the sound and feel had completely disappeared. not sure what caused the change??? but I will take it for now. hope this is a lasting fix.
CaptainKlossJ23
New Member
- Joined
- Sep 26, 2019
- Messages
- 2
- Reaction score
- 0
Well, service department after contacting with FCA decided that they will not going to do anything right now... My case at RAM care was closed and as for now it will be close to a year that i'm driving with that noise.....
Wanted to wait a couple days before posting an update but this looks to be fixed for me. Ultimately it was a differential fluid issue, which is one of the shared fixes across the threads in this subject. I have the 3.92 rear end with LSD. What I’m struggling with is how difficult this has been to diagnose by the respective dealers. Dealer #2 was much better at diagnosis, listening and ultimately solving the problem. I equate it to just seeing more vehicles and having more tenured staff and mechanics than the 1st dealer. Tracing this all the way back I had zero issues for the first 16k miles or so. Towed a boat and launched and recovered at a very shallow ramp which had the rear end submerged for >5-10 mins. They shared that this was a potential introduction of moisture to the fluid, which makes sense cause I had the issue for the subsequent 3k miles and upon seeing the fluid they said it had bubbles in it but was not milky at all. You drive so often you become numb to changes over time but I can tell you this has also fixed the surging when letting off the brake or restarting from stop/start and the truck is more stable when crossing expansion areas on the highway like bridge transitions. They also suggested doing the rear differential fluid service every 30k miles anyway having seen other issues, especially those that tow more. Hoping this helps others experiencing the issue.
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
I have the same sound when I turn to the right sometimes. It is typically when I turn into a parking spot. I called my dealer and they said FCA had no fix yet and they could not do anything until they do. It sounds like you guys are getting some solutions. Any ETA on engineering coming up with a solution?
Don’t waste your time with RAMCares. They’ll open up a case for you only to tell you they don’t have a solution. Open up a lemon case in your state. They build a product and can’t stand by it. They’ll redesign the truck long before they figure out a solution.
UPDATE - I picked up the truck last night after my dealership consulted with FCA Engineering. They agreed to eliminate EVERYTHING on the top side so they opted to swap in an ENTIRE steering column. I picked it up yesterday at 5pm and have since driven about 60 miles to include many slow speed laps around the Dodge parking lot making slow right turns... so far no more grinding sound... but time will tell.
Bad news, replacing the entire steering column DID NOT fix my issue... so FCA has replaced the entire top end of the steering assembly and it looks like the only thing left is the power steering rack under the truck (it's electric power steering). My service department is contacting FCA to see what they want to do now.
Billy James
Ram Guru
That was a lot of work and a lot of money for FCA to get it wrong. Hopefully they figure something out. I get it a little too. I've seen tires, rack, steering column (now), driveshaft, and differential oil change done to troubleshoot this. I still don't think anyone has found a lasting solution.
I am starting to think that a few of us are the Guinea pigs in this lab experiment! I just hope they get it right soon.
After a lot of back and forth FCA engineering has said that the problem is a software issue. The entire steering system is electric and apparently the computer is telling the rack to do something it doesn't like. They say a TSB will be released in Feb to address this issue. Once my truck goes through it I will post up. Good luck everyone.
Billy James
Ram Guru
Mine was actually the rear differential; although it seemed as if it was coming from the steering. After seeing others who corrected it by changing rear differential fluid; I decided to give it a shot. No grind since I drained the rear differential and refilled it with Valvoline Synpower 75W/140 gear oil.
