Squeaky Brakes

[oldgeizer]

2019 Rear Brakes Squeaky, had at the dealer they replace brake pads and turned rotors, still squeaky , not a happy Customer with this new truck.

 

[SD Rebel]

I know this is an issue for some trucks, but I have one and I know a couple of others, neither of us have squeaky brakes, yet that is. How many miles before its started squeaking?

 

[troutspinner]

My front brakes were "squeaky". Only when not on the pedal though. The lobes of the pads that sit in the anti-rattle clips would squeak as the Teflon coating wore off. When no pressure is applied, the pads move slightly back and forth, which is normal. Fast forward to today's service visit for inspection and a recall, they said they found a star case and replaced my front pads / clips with an updated version. Problem fixed!

They didn't do or mention anything about the rears, I'll assume since there was no complaint, there was no reason to fix.

 

[oldgeizer]

I know this is an issue for some trucks, but I have one and I know a couple of others, neither of us have squeaky brakes, yet that is. How many miles before its started squeaking?

Around 4000 miles I go back for the fourth time today to have brakes repaired.

 

[Dusty1948]

I had a extremely loud howling sound coming from the rear brakes ONLY when backing in high moisture/rain conditions. Dealer service installed new rotors and a revised set of pads. So far after 2000 miles the noise has not returned.

No problem with the fronts so far, although I know they revised the fronts pads, too.
Best regards,
Dusty
2019 Ram 1500 Silver Billet Laramie, Quad Cab, 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, 18 inch wheels. Build date: 17 April 2018. Now at 020428 miles.

 

[oldgeizer]

Well got a call from the dealer and they said they could not Duplicate the brakes squealing, Come to find out they had only drove the truck around the parking lot. I told their service advisor when I left the truck you had to at lease drive 25 miles sometime to have squealing brakes. Then the manager call and said that he wanted to tack weld the pads to the piston and that would solve the problem. I told him do not do that to my truck. So they still wanted to tack weld the pads to piston. I ask if Chrysler had told them to do that and they said yes. I then ask to so me documentation to that effect. They said they could not produce documentation. Waiting on new rotors and pads for front and rear brakes 2019 Ram Laramie. Case Manager will not call me or email me from Chrysler.

 

[Dusty1948]

Well got a call from the dealer and they said they could not Duplicate the brakes squealing, Come to find out they had only drove the truck around the parking lot. I told their service advisor when I left the truck you had to at lease drive 25 miles sometime to have squealing brakes. Then the manager call and said that he wanted to tack weld the pads to the piston and that would solve the problem. I told him do not do that to my truck. So they still wanted to tack weld the pads to piston. I ask if Chrysler had told them to do that and they said yes. I then ask to so me documentation to that effect. They said they could not produce documentation. Waiting on new rotors and pads for front and rear brakes 2019 Ram Laramie. Case Manager will not call me or email me from Chrysler.

I have never heard of "tack weld[ing]" the pads to a caliper piston. In fact, I'm not sure the pistons are even made out of metal.

I had to wait almost three months for the new rear pads to address the howling when backing up. But that seems to have fixed it. Since my tech. told me the early 5th gens had notorious pad issues, I'm sure there's a backorder on the improved pads to satisfy service demand. There was on mine.

It' would be hard for me to believe that by now any dealer hasn't had complaints about brake noise on the early DTs, and there are two TSBs that address the issue. Your dealer may be trying to 'manage' their workflow or monthly warranty charge back.

Best of luck,
Dusty
2019 Ram 1500 Silver Billet Laramie, Quad Cab, 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, 18 inch wheels. Build date: 17 April 2018. Now at 020666 miles.

 

[RamCares]

Well got a call from the dealer and they said they could not Duplicate the brakes squealing, Come to find out they had only drove the truck around the parking lot. I told their service advisor when I left the truck you had to at lease drive 25 miles sometime to have squealing brakes. Then the manager call and said that he wanted to tack weld the pads to the piston and that would solve the problem. I told him do not do that to my truck. So they still wanted to tack weld the pads to piston. I ask if Chrysler had told them to do that and they said yes. I then ask to so me documentation to that effect. They said they could not produce documentation. Waiting on new rotors and pads for front and rear brakes 2019 Ram Laramie. Case Manager will not call me or email me from Chrysler.

Hi oldgeizer,
I am sorry to hear that you have not been able to get in contact with your case manager. We would be happy to look into this further for you. Please send our team a private message with your case number or VIN.
Alex
Ram Social Care Specialist

 

[Ram2019!!]

Well got a call from the dealer and they said they could not Duplicate the brakes squealing, Come to find out they had only drove the truck around the parking lot. I told their service advisor when I left the truck you had to at lease drive 25 miles sometime to have squealing brakes. Then the manager call and said that he wanted to tack weld the pads to the piston and that would solve the problem. I told him do not do that to my truck. So they still wanted to tack weld the pads to piston. I ask if Chrysler had told them to do that and they said yes. I then ask to so me documentation to that effect. They said they could not produce documentation. Waiting on new rotors and pads for front and rear brakes 2019 Ram Laramie. Case Manager will not call me or email me from Chrysler.

What exactly is tack welding the pads to piston mean or entail? Thanks

 

[jaberwock]

I have a 2019 Ram 1500 Longhorn Laramie. First noticed the squealing brakes at around 4-5K miles. At every service call since then, have requested they look into this - was told the same as an earlier post "can't reproduce the squeak/squealing noise". I've offered to take the service rep and/or mechanic for a ride to demonstrate and was put off. Same as other post, tends to happen when braking from higher speeds, although sometimes at lower speeds as well. I finally took the truck to another dealer for 35K service, where the service manager said the same "don't hear any squeak" and when I had a chance to ask the mechanic, he informed me anytime there's moisture in the air, the rotors can pick-up temporary rust which would cause the squeal/squeak noise. Huh? I live in NC so humid air and rain pretty common, but that sounded like codswallop to me. Although the mechanic was pretty honest about other stuff his service manager had pushed on me.

On the service note, tire rotation I noticed they were doing front to back, not cross-verse as noted in the User Manual. I asked the service rep why it was different and was told unless I'm towing heavy loads, the tires are always rotated front to back. I even pulled up the Owner's Manual to show the service manager what Ram recommended and he said it wasn't necessary. Same at the next dealer I took it to for service after that visit (where I was told my tires were bald and had to be replaced ASAP, made it sound dire). Got a hard sell on that one; 1 tire was definitely worn down but the other 3 were still ok. Yes, I replaced all 4 at the same time. The mechanic who did the work said the tires would have lasted another 5K (same guy who said temp rust bit). When I asked about tire rotation he said it should always be cross-verse, otherwise wears the tires down faster but unless requested they do front to back. Well go figure. Anyone have experience or insight on this? It's my 1st truck...

I've put over 37K miles on the truck, the noisy brakes have been an issue for the last 25-30K miles (spanking brand new tires didn't change a thing there). To give a sense, my kids always know when I'm coming for pick-up, as the brakes announce it to the world - they're noisy, mildly embarrassing and highly annoying (speaking of the brakes here, my kids are angels, of course). I've requested the brakes be noted on every service call so I have it in my records. Yes, I feel like a dumbass for not pushing back harder or doing more research earlier on. I read on another post in this forum where 1 owner had his truck replaced by the dealer when the problem couldn't be fixed. Whoa. Maybe that was a true lemon with other issues, or maybe that 1 dealer actually cares about his customers' satisfaction - who knows. With the high miles I've put on the truck, not sure what recourse is available, especially as the Ram folks insist there's nothing wrong, that either they don't hear squealing brakes or that it's normal to squeak. Who wants a new truck that sounds like it's wearing out? More importantly, have started to wonder if any safety concerns on the actual brakes with this chronic issue?

What gives Ram?? This looks to be a pretty well-documented issue from even a causal google search and scrolling this forum - so why isn't Ram being more proactive or at least honest about it when asked? Puts me in mind to trade-in and go Ford. This is my first truck and I love it, the brake issue is really the only down side - well that and quality customer service (honesty, integrity, valuing the customer, etc) is pretty important, and I don't get that sense from Ram at all. Tie-in the tire rotation/replacement and I just feel scammed. My vehicle before this truck was a 2018 Volvo XC90 - their customer service was AMAZING. Ram just doesn't seem to care. Switching from large "mill" dealer to smaller dealership didn't change a thing - sounds like the service managers have their own Ram quotas and incentives to follow that don't include actual service to the customer. This is a huge down side to the Ram experience.

 

[RamCares]

I have a 2019 Ram 1500 Longhorn Laramie. First noticed the squealing brakes at around 4-5K miles. At every service call since then, have requested they look into this - was told the same as an earlier post "can't reproduce the squeak/squealing noise". I've offered to take the service rep and/or mechanic for a ride to demonstrate and was put off. Same as other post, tends to happen when braking from higher speeds, although sometimes at lower speeds as well. I finally took the truck to another dealer for 35K service, where the service manager said the same "don't hear any squeak" and when I had a chance to ask the mechanic, he informed me anytime there's moisture in the air, the rotors can pick-up temporary rust which would cause the squeal/squeak noise. Huh? I live in NC so humid air and rain pretty common, but that sounded like codswallop to me. Although the mechanic was pretty honest about other stuff his service manager had pushed on me.

On the service note, tire rotation I noticed they were doing front to back, not cross-verse as noted in the User Manual. I asked the service rep why it was different and was told unless I'm towing heavy loads, the tires are always rotated front to back. I even pulled up the Owner's Manual to show the service manager what Ram recommended and he said it wasn't necessary. Same at the next dealer I took it to for service after that visit (where I was told my tires were bald and had to be replaced ASAP, made it sound dire). Got a hard sell on that one; 1 tire was definitely worn down but the other 3 were still ok. Yes, I replaced all 4 at the same time. The mechanic who did the work said the tires would have lasted another 5K (same guy who said temp rust bit). When I asked about tire rotation he said it should always be cross-verse, otherwise wears the tires down faster but unless requested they do front to back. Well go figure. Anyone have experience or insight on this? It's my 1st truck...

I've put over 37K miles on the truck, the noisy brakes have been an issue for the last 25-30K miles (spanking brand new tires didn't change a thing there). To give a sense, my kids always know when I'm coming for pick-up, as the brakes announce it to the world - they're noisy, mildly embarrassing and highly annoying (speaking of the brakes here, my kids are angels, of course). I've requested the brakes be noted on every service call so I have it in my records. Yes, I feel like a dumbass for not pushing back harder or doing more research earlier on. I read on another post in this forum where 1 owner had his truck replaced by the dealer when the problem couldn't be fixed. Whoa. Maybe that was a true lemon with other issues, or maybe that 1 dealer actually cares about his customers' satisfaction - who knows. With the high miles I've put on the truck, not sure what recourse is available, especially as the Ram folks insist there's nothing wrong, that either they don't hear squealing brakes or that it's normal to squeak. Who wants a new truck that sounds like it's wearing out? More importantly, have started to wonder if any safety concerns on the actual brakes with this chronic issue?

What gives Ram?? This looks to be a pretty well-documented issue from even a causal google search and scrolling this forum - so why isn't Ram being more proactive or at least honest about it when asked? Puts me in mind to trade-in and go Ford. This is my first truck and I love it, the brake issue is really the only down side - well that and quality customer service (honesty, integrity, valuing the customer, etc) is pretty important, and I don't get that sense from Ram at all. Tie-in the tire rotation/replacement and I just feel scammed. My vehicle before this truck was a 2018 Volvo XC90 - their customer service was AMAZING. Ram just doesn't seem to care. Switching from large "mill" dealer to smaller dealership didn't change a thing - sounds like the service managers have their own Ram quotas and incentives to follow that don't include actual service to the customer. This is a huge down side to the Ram experience.

Hi jaberwock,

I want to sincerely apologize for the frustration associated with your brake concern. To clarify, when was your most recent attempt to address this? There was an updated TSB released on 11/22 in relation to this concern. (05-001-19 REV. B) To ensure this TSB applies, we would like to get you back into the dealer to have a qualified technician review the details of the TSB and specifics of your vehicle. Once reviewed, the technician can then perform the repair procedure that best matches the symptoms and diagnosis of your vehicle.

If you are willing to proceed with another dealer appointment on this, we would like to escalate a case on your behalf to get you connected with a case specialist for that process. Your case specialist will be able to work alongside your dealer to ensure all potential solutions are explored regarding this matter. Our team is just a private message away to get the process started.

Mark
RamCares

 

[Billet1500 4x4]

I have a 2019 Ram 1500 Longhorn Laramie. First noticed the squealing brakes at around 4-5K miles. At every service call since then, have requested they look into this - was told the same as an earlier post "can't reproduce the squeak/squealing noise". I've offered to take the service rep and/or mechanic for a ride to demonstrate and was put off. Same as other post, tends to happen when braking from higher speeds, although sometimes at lower speeds as well. I finally took the truck to another dealer for 35K service, where the service manager said the same "don't hear any squeak" and when I had a chance to ask the mechanic, he informed me anytime there's moisture in the air, the rotors can pick-up temporary rust which would cause the squeal/squeak noise. Huh? I live in NC so humid air and rain pretty common, but that sounded like codswallop to me. Although the mechanic was pretty honest about other stuff his service manager had pushed on me.

On the service note, tire rotation I noticed they were doing front to back, not cross-verse as noted in the User Manual. I asked the service rep why it was different and was told unless I'm towing heavy loads, the tires are always rotated front to back. I even pulled up the Owner's Manual to show the service manager what Ram recommended and he said it wasn't necessary. Same at the next dealer I took it to for service after that visit (where I was told my tires were bald and had to be replaced ASAP, made it sound dire). Got a hard sell on that one; 1 tire was definitely worn down but the other 3 were still ok. Yes, I replaced all 4 at the same time. The mechanic who did the work said the tires would have lasted another 5K (same guy who said temp rust bit). When I asked about tire rotation he said it should always be cross-verse, otherwise wears the tires down faster but unless requested they do front to back. Well go figure. Anyone have experience or insight on this? It's my 1st truck...

I've put over 37K miles on the truck, the noisy brakes have been an issue for the last 25-30K miles (spanking brand new tires didn't change a thing there). To give a sense, my kids always know when I'm coming for pick-up, as the brakes announce it to the world - they're noisy, mildly embarrassing and highly annoying (speaking of the brakes here, my kids are angels, of course). I've requested the brakes be noted on every service call so I have it in my records. Yes, I feel like a dumbass for not pushing back harder or doing more research earlier on. I read on another post in this forum where 1 owner had his truck replaced by the dealer when the problem couldn't be fixed. Whoa. Maybe that was a true lemon with other issues, or maybe that 1 dealer actually cares about his customers' satisfaction - who knows. With the high miles I've put on the truck, not sure what recourse is available, especially as the Ram folks insist there's nothing wrong, that either they don't hear squealing brakes or that it's normal to squeak. Who wants a new truck that sounds like it's wearing out? More importantly, have started to wonder if any safety concerns on the actual brakes with this chronic issue?

What gives Ram?? This looks to be a pretty well-documented issue from even a causal google search and scrolling this forum - so why isn't Ram being more proactive or at least honest about it when asked? Puts me in mind to trade-in and go Ford. This is my first truck and I love it, the brake issue is really the only down side - well that and quality customer service (honesty, integrity, valuing the customer, etc) is pretty important, and I don't get that sense from Ram at all. Tie-in the tire rotation/replacement and I just feel scammed. My vehicle before this truck was a 2018 Volvo XC90 - their customer service was AMAZING. Ram just doesn't seem to care. Switching from large "mill" dealer to smaller dealership didn't change a thing - sounds like the service managers have their own Ram quotas and incentives to follow that don't include actual service to the customer. This is a huge down side to the Ram experience.

Ram tried to fix my squeaking front brakes twice at 2 different dealerships. Finally just fixed it myself, Cost about 20 dollars in material and a few hours on a Saturday. If you have ever done a brake job then it's pretty easy to do.

 

[nilsfisher24]

Don’t really have squeaky brakes but every once in awhile backing out of the garage, the brakes make a noise that is similar to a fog horn. Can’t reproduce it every morning leaving for work but it does happen. Don’t think it is worth bringing it in because I know the dealer will just say that they can not reproduce the problem. I’ll probably just put brake line between the pad and caliper piston and see if that helps.
Has anyone else had the same kind of noise?


Sent from my iPhone using Tapatalk

 

[RamCares]

Don’t really have squeaky brakes but every once in awhile backing out of the garage, the brakes make a noise that is similar to a fog horn. Can’t reproduce it every morning leaving for work but it does happen. Don’t think it is worth bringing it in because I know the dealer will just say that they can not reproduce the problem. I’ll probably just put brake line between the pad and caliper piston and see if that helps.
Has anyone else had the same kind of noise?


Sent from my iPhone using Tapatalk

Hi nilsfisher24,

We certainly understand why this would be concerning. If this becomes worse and you decide to address it with your dealer, please be sure to let us know via private message. We are more than happy to provide you with an additional layer of support for that process.

Mark
RamCares

 

[George Bednar]

Don’t really have squeaky brakes but every once in awhile backing out of the garage, the brakes make a noise that is similar to a fog horn. Can’t reproduce it every morning leaving for work but it does happen. Don’t think it is worth bringing it in because I know the dealer will just say that they can not reproduce the problem. I’ll probably just put brake line between the pad and caliper piston and see if that helps.
Has anyone else had the same kind of noise?


Sent from my iPhone using Tapatalk

I had the same issue and suggested they keep it overnight and then back it up in the early morning. They indeed did this and it made the noise. It was several months ago and I don't remember what they did.

 

[airgas1998]

Don’t really have squeaky brakes but every once in awhile backing out of the garage, the brakes make a noise that is similar to a fog horn. Can’t reproduce it every morning leaving for work but it does happen. Don’t think it is worth bringing it in because I know the dealer will just say that they can not reproduce the problem. I’ll probably just put brake line between the pad and caliper piston and see if that helps.
Has anyone else had the same kind of noise?


Sent from my iPhone using Tapatalk

yes after owning for 5 mos it started to make that noise..others have said "ghostlike" sound..most pronounced 1st thing in the morning when going to work. several hrs of sitting...

 

[Windy]

Yes the same noise here backing up only when it is wet out been raining or very damp 1st braking in rev then fine. Sounds like Dusty had the same issue, had rotors and the updated pads put on and fixed it

 

[barr0208]

Yes the same noise here backing up only when it is wet out been raining or very damp 1st braking in rev then fine. Sounds like Dusty had the same issue, had rotors and the updated pads put on and fixed it

were the rotors replaced or just turned if replaced do you happen to know the tsb for that I have a feeling that is not whats going to be done to mine.

 

[nilsfisher24]

Hi nilsfisher24,

We certainly understand why this would be concerning. If this becomes worse and you decide to address it with your dealer, please be sure to let us know via private message. We are more than happy to provide you with an additional layer of support for that process.

Mark
RamCares

Thank you. I will let you know if I take it in, but don’t think I will. I’m sure it’s an easy fix. Almost sounds like it needs a little break grease between the pad and the caliper piston. I might just check it out when it gets a little warmer. Don’t have to deal with the dealer then.


Sent from my iPhone using Tapatalk

 

[ScottMA64]

I had the squeaky brake problem also but it actually went away by itself. Haven't heard it in several months.