Yeah I bought the extended warranty that takes it to 77k miles when I bought the truck. Looks like I wasted money as I am seeing more things that it does not cover. This was my first new vehicle purchase after I graduated college. So I guess you could say I’m learning lessons the hard way.
What’s sad is I’ve had issues with the dealer since day one and multiple quality issues with the truck. My family has been a Mopar family since the 50s but definitely makes me consider leaving the brand.
Yup, but that's pretty much how all extended warranties work, they rarely cover body, glass or even water intrusion.
To be honest, this is my first RAM, and it's been pretty flawless. I haven't been to the dealer since I bought it two years ago, but every attempt to going there for either oil changes or floormat recall has been frustration on the customer service side. Primary reason why I do my own oil changes now.
FCA dealers are pretty much in last place on dealership customer surveys, whereas Ford is somewhere in the middle and Chevrolet is near the top. If I was going to get another truck, I maybe looking at a Trail Boss (once they fix the interior), because their customer service appears to be vastly better than RAMs.
However, you should note that the same vendor that supplies RAM's rear glass also supplies GMs, and their rear window leak issues are just like ours. The difference is you are likely to get a dealer who will do a better job in fixing it.
