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Rear window surround crack.

tonyplants

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I had mine replaced in October today I find it leaking. Don’t know if there is a revised part or is this the newest one.
Don, so your original one was replaced and your replacement is leaking? Is it cracked too? I've had mine replaced also with the AC part number.

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donusaf

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Don, so your original one was replaced and your replacement is leaking? Is it cracked too? I've had mine replaced also with the AC part number.

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Yeah it was replaced due to the rear window rattle. tonight I went out there and noticed my headliner wet. It was to dark to look for cracks. I will check tomorrow for cracks. It has some faint lines what i seen that looks like where the cracks form.
 

derp

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Yeah it was replaced due to the rear window rattle. tonight I went out there and noticed my headliner wet. It was to dark to look for cracks. I will check tomorrow for cracks. It has some faint lines what i seen that looks like where the cracks form.
cqycASh.jpg
 

Ken Robbins

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I Have 1 1/16" in the Center,1 " above the pillars, and 3/8 on the Ends.
What is your Build Date?
Mine is May,2019
I am Certain my old one is different from this one.
These are my old Window Pics.
My build date is December 2018.
 

ddharris

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Yeah it was replaced due to the rear window rattle. tonight I went out there and noticed my headliner wet. It was to dark to look for cracks. I will check tomorrow for cracks. It has some faint lines what i seen that looks like where the cracks form.
It's possible that could be third brake light also.
 

Ataboyrebel

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Tonnyplants and donusaf this what I found... Don’t know what to thing about this except that is a redesign on is 3rd revision. So, maybe the old part number with EA on the end are already obsolete!
 

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Ataboyrebel

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And this is probably why some already notice shape and size difference... maybe!
 

donusaf

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Tonnyplants and donusaf this what I found... Don’t know what to thing about this except that is a redesign on is 3rd revision. So, maybe the old part number with EA on the end are already obsolete!
I don’t know if that’s the actual picture but they are different. Look on the power sliding window the electrical connection is lower on the older one than the newer one.
 

tonyplants

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Yeah it was replaced due to the rear window rattle. tonight I went out there and noticed my headliner wet. It was to dark to look for cracks. I will check tomorrow for cracks. It has some faint lines what i seen that looks like where the cracks form.
Don, Ok, so yours was replaced for rattle, not cracks or leaks. 3 weeks ago (about a couple months after getting the rear slider replaced) I too had water on my headliner. They just replaced the third brake light-which I would push for, not just the TSB that retightens screws. Our issues seem very similar (new slider to fix rattle and cracks/leaks, then third brake light leak). My replacement slider has no signs of cracks and it appears to not be leaking, however it's cold again in Michigan with no rain anytime soon. I have run through touchless carwash a couple times with no visible leaks (not since third brake light replacement) from slider. Here's a couple pics of third breaklight leak and repair. It seems that dealers will either remove and re-tighten the screws IAW with existing TSB, or just replace the entire third brake fixture for what is being diagnosed as a "third break light leak". Why the third brake light started leaking after just over a year from taking delivery and getting rear slider replaced is beyond me.
b10baca6f5261d2307280a44cbb1257b.jpg
d8dd1f116f20390c05fbc0583494f0af.jpg


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donusaf

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Don, Ok, so yours was replaced for rattle, not cracks or leaks. 3 weeks ago (about a couple months after getting the rear slider replaced) I too had water on my headliner. They just replaced the third brake light-which I would push for, not just the TSB that retightens screws. Our issues seem very similar (new slider to fix rattle and cracks/leaks, then third brake light leak). My replacement slider has no signs of cracks and it appears to not be leaking, however it's cold again in Michigan with no rain anytime soon. I have run through touchless carwash a couple times with no visible leaks (not since third brake light replacement) from slider. Here's a couple pics of third breaklight leak and repair. It seems that dealers will either remove and re-tighten the screws IAW with existing TSB, or just replace the entire third brake fixture for what is being diagnosed as a "third break light leak". Why the third brake light started leaking after just over a year from taking delivery and getting rear slider replaced is beyond me.
b10baca6f5261d2307280a44cbb1257b.jpg
d8dd1f116f20390c05fbc0583494f0af.jpg


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Don, Ok, so yours was replaced for rattle, not cracks or leaks. 3 weeks ago (about a couple months after getting the rear slider replaced) I too had water on my headliner. They just replaced the third brake light-which I would push for, not just the TSB that retightens screws. Our issues seem very similar (new slider to fix rattle and cracks/leaks, then third brake light leak). My replacement slider has no signs of cracks and it appears to not be leaking, however it's cold again in Michigan with no rain anytime soon. I have run through touchless carwash a couple times with no visible leaks (not since third brake light replacement) from slider. Here's a couple pics of third breaklight leak and repair. It seems that dealers will either remove and re-tighten the screws IAW with existing TSB, or just replace the entire third brake fixture for what is being diagnosed as a "third break light leak". Why the third brake light started leaking after just over a year from taking delivery and getting rear slider replaced is beyond me.
b10baca6f5261d2307280a44cbb1257b.jpg
d8dd1f116f20390c05fbc0583494f0af.jpg


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Thanks for the information. I will inform the dealership that they need to look at the brake light. Your right on letting dealership retightning screws them people never use a torque wrench to repair a job. I’m just hoping it’s not the panoramic sunroof.
 

tonyplants

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Thanks for the information. I will inform the dealership that they need to look at the brake light. Your right on letting dealership retightning screws them people never use a torque wrench to repair a job. I’m just hoping it’s not the panoramic sunroof.
Seems most issues with Pano are the 2 drain tubes in back between cab and bed, and the front 2 between front door and quarter panels. These would appear as leaks (wet) on either front or rear floor carpet. The way to check those is to take a dry paper towel and push down on carpeting in suspect areas after heavy rain.

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donusaf

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I hosed the truck off today and didn’t see any visible leaks. After a little bit off time water started forming.
 

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donusaf

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Yeah dealership is putting a new light on order also a new rear camera and also they are going to do the tsb for for rear brake Moan
 

Ken Robbins

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I went in for my appointment and told them I had a case number for the rear window assembly for the crack. I take it that's just your case number? They were great to deal with, but unfortunately I don't have an open case with FCA for this issue. I didn't realize this until I just got home and read the invoice. I guess that's my misunderstanding and now to sit back and let nature take it's course. LOL

When I showed them the crack, I also showed them how my left rear passenger door was out of alignment from factory. To my surprise when they gave me my truck back they perfectly aligned the door for me.
 

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Ken Robbins

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I just got off the phone with my service advisor and explained about the misunderstanding with the case number. He said he'll fix it and not to worry about it, they'll get me taken care of.

I also bought a new Jeep from this dealer last year, but had a poor buying experience. I bought my Ram from a different dealer, but poor experience in their service department. I'm glad I gave them another chance as they're only 6 miles from my home where I bought the Jeep.
 

ddharris

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I went in for my appointment and told them I had a case number for the rear window assembly for the crack. I take it that's just your case number? They were great to deal with, but unfortunately I don't have an open case with FCA for this issue. I didn't realize this until I just got home and read the invoice. I guess that's my misunderstanding and now to sit back and let nature take it's course. LOL

When I showed them the crack, I also showed them how my left rear passenger door was out of alignment from factory. To my surprise when they gave me my truck back they perfectly aligned the door for me.

I have no idea about case number.
 

Scjon03

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Great... I have a crack on mine as well. I saw a Youtube video of someone talking about this. I blow it off and was like nah, not my truck because I'm not experiencing any leaks. Went out to my truck and yup, a nice crack. So off to the dealer I go.
 

moosem

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I've been on the lookout for leaks ever since I saw this thread.

No visible cracks on mine, although there are faint lines present in the suspect locations.

Up until today, I felt lucky.

Then on the drive in to work this morning, this........


20200206_095634.jpg 20200206_100159.jpg

Build Date: 05/21/2018
Purchase Date: 10/11/2018
Miles: ~16,000

I have an appointment tomorrow.
 
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duke2001

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I've been on the lookout for leaks ever since I saw this thread.

No visible cracks on mine, although there are faint lines present in the suspect locations.

Up until today, I felt lucky.

Then on the drive in to work this morning, this........


View attachment 45886 View attachment 45887

Build Date: 05/21/2018
Purchase Date: 10/11/2018
Miles: ~16,000

I have an appointment tomorrow.
Can see the water, is there a crack in the frame as well? Hard to tell from the picture.
 

moosem

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Can see the water, is there a crack in the frame as well? Hard to tell from the picture.
No visible cracks on the inside. I feel like I caught it early because my headliner does not have any stains on it either. I have also been checking it every time I wash my truck too. This is the first time I have ever noticed any water.
 

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