5thGenRams Forums

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

Rear window leaking now what?

Mch5jdm

Active Member
Joined
Apr 1, 2019
Messages
31
Reaction score
17
Location
Michigan
@RamCares
Unfortunately my rear window is leaking. The headliner is drenched and stained. I had work done about a month ago that they had to pull the rear seat because it would not start. I have 32,289 miles on my 2021. I have the fca additional warranty. What do I do now?
 

Attachments

  • 8E881897-F865-4369-836C-F05948AFA98C.jpeg
    8E881897-F865-4369-836C-F05948AFA98C.jpeg
    100 KB · Views: 110
  • 19E0469B-80A2-4531-AC0D-18846052EF85.jpeg
    19E0469B-80A2-4531-AC0D-18846052EF85.jpeg
    153.6 KB · Views: 100
  • 03591ECA-750C-4C03-ABEF-DE6E5F9F33BF.jpeg
    03591ECA-750C-4C03-ABEF-DE6E5F9F33BF.jpeg
    87.5 KB · Views: 109
  • 5C1CCF58-7A50-41D4-9DD0-21D187B36EEC.jpeg
    5C1CCF58-7A50-41D4-9DD0-21D187B36EEC.jpeg
    135.1 KB · Views: 109

Rlaf75

Takes potshots
Joined
Jul 9, 2021
Messages
1,686
Reaction score
2,132
It doesn't appear the the window frame is cracked which would be the indicator for it leaking. Not saying that it isn't leaking from the window but I would check the brake light and the roof mounted antenna because rhe headliner is getting wet. Since you still have a few miles before the warranty expires I would get it in and get the ball rolling with a warranty claim before it's too late. Edit.... I see the window frame cracks now with my glasses on lol. Anyway, get in and let them fix it
 

silverWS6

Ram Guru
Joined
Apr 20, 2020
Messages
636
Reaction score
1,315
Location
EPTX
Yup, get it to the dealer ASAP.

I had mine leak right around the same mileage as you. I took it in and they checked 3rd light/antenna and determined it was the window. They were unable to replace it due it not being in stock. Window came in and they replaced it, my truck was out of warranty already but they still covered the $1,600 bill from the glass shop.
 

theblet

Legendary member
Joined
Feb 8, 2021
Messages
5,158
Reaction score
4,869
Agreed. If it happens to me I’ll have to DIY it. Unless FCA admits that messed up royally, which I doubt they will do
 

Mch5jdm

Active Member
Joined
Apr 1, 2019
Messages
31
Reaction score
17
Location
Michigan
Yup, get it to the dealer ASAP.

I had mine leak right around the same mileage as you. I took it in and they checked 3rd light/antenna and determined it was the window. They were unable to replace it due it not being in stock. Window came in and they replaced it, my truck was out of warranty already but they still covered the $1,600 bill from the glass shop.

Im concerned that it will take a few weeks to get into my dealer because they are so booked. Will @RamCares help document it?


Sent from my iPhone using Tapatalk
 

Mch5jdm

Active Member
Joined
Apr 1, 2019
Messages
31
Reaction score
17
Location
Michigan
Also how quick does [mention]RamCares [/mention] respond?


Sent from my iPhone using Tapatalk
 

Biga

Ram Guru
Joined
Jan 21, 2018
Messages
1,475
Reaction score
1,010
Location
Cincinnati
Could be the third brake light, I've had mine replaced three times over the years but I have not had leaking window yet, nock on wood.
 

Cbty2050

Ram Guru
Joined
Dec 26, 2021
Messages
1,739
Reaction score
1,150
Really not a complicated process. I would recommend calling or stopping in your servicing dealer and see what that say before asking the internet on how to handle this.

If that doesn't work there is always lawyer up process.
 

HSKR R/T

locally hated
Site Supporter
Joined
Jul 25, 2020
Messages
9,636
Reaction score
9,432
Im concerned that it will take a few weeks to get into my dealer because they are so booked. Will @RamCares help document it?


Sent from my iPhone using Tapatalk
Well, if you contact your dealer with the issue and they schedule an appointment for said issue, then it would be documented
 

Rlaf75

Takes potshots
Joined
Jul 9, 2021
Messages
1,686
Reaction score
2,132
Im concerned that it will take a few weeks to get into my dealer because they are so booked. Will @RamCares help document it?


Sent from my iPhone using Tapatalk
Get it to the dealer before the warranty expires and have them document the problem. As long as it's on paper you brought it in before the warranty expires they have to take care of it. Waiting on parts or a service date to get it replaced is out of your hands but it was documented before the warranty expires
 

cevans6318

Ram Guru
Joined
Aug 20, 2021
Messages
905
Reaction score
625
Location
South Florida
It doesn't appear the the window frame is cracked which would be the indicator for it leaking. Not saying that it isn't leaking from the window but I would check the brake light and the roof mounted antenna because rhe headliner is getting wet. Since you still have a few miles before the warranty expires I would get it in and get the ball rolling with a warranty claim before it's too late. Edit.... I see the window frame cracks now with my glasses on lol. Anyway, get in and let them fix it
his last picture shows the frame is cracked.
 

Mch5jdm

Active Member
Joined
Apr 1, 2019
Messages
31
Reaction score
17
Location
Michigan
Thanks to all for the insights. I’ll stop in tomorrow and let you know.


Sent from my iPhone using Tapatalk
 

Derek916

Well-Known Member
Joined
Dec 24, 2019
Messages
332
Reaction score
141
I thought this issue was fixed on 2021 with the updated rear window. I guess not.
 

theblet

Legendary member
Joined
Feb 8, 2021
Messages
5,158
Reaction score
4,869
Not sure that the rear window, 3rd brake light, or shark fin were ever redesigned. Maybe someone can tell us
 

Jako

Spends too much time on here
Joined
Sep 8, 2018
Messages
2,797
Reaction score
1,702
Location
Borough of Parks
Not sure that the rear window, 3rd brake light, or shark fin were ever redesigned. Maybe someone can tell us
Wasn't the sealant an issue? Original was not up to engineering specs?

3rd brake light and screws were redesigned.

No info on changes to shark fin to my knowledge on 5th gen forum.
 

Users who are viewing this thread

Top