Rear window leak

[Seacreature]

2019 Bighorn has the dreaded water leak in the back corners of the cab! Another trip to the dealer. Beginning to regret my purchase considering I had to have it in twice to get the front area from leaking and filling the drivers floor board up with water! Geez!!!!

 

[LimitedGRR]

2019 Bighorn has the dreaded water leak in the back corners of the cab! Another trip to the dealer. Beginning to regret my purchase considering I had to have it in twice to get the front area from leaking and filling the drivers floor board up with water! Geez!!!!

If the rear window isn’t cracked then it’s the brake light Go to Lowe’s or Home Depot and buy marine weatherstrip and replace the sponge gasket on the light assembly and you’ll never have a leak. If the dealer replaces the 3rd light, it will still be with an inferior sponge gasket that fails eventually


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[RamCares]

2019 Bighorn has the dreaded water leak in the back corners of the cab! Another trip to the dealer. Beginning to regret my purchase considering I had to have it in twice to get the front area from leaking and filling the drivers floor board up with water! Geez!!!!

I am deeply sorry to hear of your situation, @Seacreature. Please know that our team is just a private message away and we are more than willing to escalate a case on your behalf for further support as you address this with your dealer.

Mark
RamCares

 

[CH8NSAW]

My 2019 Ram has a crack in the back window frame. Should I contact the dealer?

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[IvoryHemi]

My 2019 Ram has a crack in the back window frame. Should I contact the dealer?

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Yes...

Rear window surround crack.

So I was driving with family in the rain the other day and was told by my passenger the rear window was leaking. I take the truck in and they scheduled an appointment. While I was looking at it I noticed a crack in the top plastic window surround called the service advisor who said he thought it...

5thgenrams.com

 

[yankeefan31569]

yes replace 3rd brake light and its torque screws and window... mine was all covered under 3/36

 

[CH8NSAW]

Don't think my back window is leaking yet. Is it just a matter of time? And will the dealership replace it?

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[IvoryHemi]

Don't think my back window is leaking yet. Is it just a matter of time? And will the dealership replace it?

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Yes replace it while you still can.

Initial coverage is only 3yr/36k. You’ll get a 2yr/unlimited mile warranty on the replacement window

 

[CH8NSAW]

Thank you

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[theblet]

Shouldn’t this be a recall since there are sooooo many with the issue?

 

[CH8NSAW]

My understanding is that it isn't a safety thing. So no recall. I am going to think twice on buying a NEW Ram.

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[LimitedGRR]

Shouldn’t this be a recall since there are sooooo many with the issue?

No it’s not a safety issue.


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[CH8NSAW]

What is this Ram Cares I see on this site?

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[Fuzznutz]

No it’s not a safety issue.


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So no one's wrecked a truck yet when it starts raining as they're driving, knowing they just got it dried out from the last rain, wondering how bad it's gonna be this time, paying more attention looking in the rearview mirror at the rear window for water coming in, occasionally turning all the way around to look without the use of a mirror. All the while driving way faster than you should in downpouring rain because you're 17 miles from your garage where you can pull inside and minimize the mess. Yeah don't sound like a safety issue to me either. Wonder what a good lawyer would think?

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[CH8NSAW]

Good point! But is it enough to exact change until it's too late for some?

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[CH8NSAW]

Called my Ram dealer about the back glass cracks in the frame. Acted like he never heard of these cracks in the backsliding window before and to bring it in so he can take a look. Don't like the sound of this already.

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[AevJk1day]

What is this Ram Cares I see on this site?

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I have a hard time finding it as well.

 

[theblet]

@RamCares is an advocate for FCA. They try to help us with issues, especially when the dealer doesn’t want to provide assistance

 

[CH8NSAW]

Can I go to any Ram dealer about this back sliding window?

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[theblet]

Can I go to any Ram dealer about this back sliding window?

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Worth a shot. I’d call first