Rear differential whine

[Boyhowdy]

I have a 2018 3500 srw larime. At 27,000 miles rear end started whining at 65 to 70. Took it in to dealership they replaced pinion and ring gears and all the bearings axel to axel. Got the truck back said it was fixed but it still whined. Took it back they ordered new parts. After six week the factory cancelled order. Now the factory says they need to order new axel housing with all new insides. Ben without my truck for three months. What can I do to speed this up?

 

[NorthStar]

You might want to check out hdrams.com as that is the forum for the 2500/3500 series Rams. You'll most likely find a ton of information on the topic and guys who have suffered the same fate.

Having said that, I had the same on a 2017 Ram 2500. Once they replaced the axle all was fine but in the meantime the truck sat waiting for the axle. It is frustrating and you might call RamCare to set up a case so they can help monitor/expedite the axle replacement.

 

[djevox]

I have a 2018 3500 srw larime. At 27,000 miles rear end started whining at 65 to 70. Took it in to dealership they replaced pinion and ring gears and all the bearings axel to axel. Got the truck back said it was fixed but it still whined. Took it back they ordered new parts. After six week the factory cancelled order. Now the factory says they need to order new axel housing with all new insides. Ben without my truck for three months. What can I do to speed this up?

You can contact @RamCares with your issue and see if they can help get a resolution. You can’t really force a backorder though.

 

[RamCares]

I have a 2018 3500 srw larime. At 27,000 miles rear end started whining at 65 to 70. Took it in to dealership they replaced pinion and ring gears and all the bearings axel to axel. Got the truck back said it was fixed but it still whined. Took it back they ordered new parts. After six week the factory cancelled order. Now the factory says they need to order new axel housing with all new insides. Ben without my truck for three months. What can I do to speed this up?

Hi,
We would be happy to look into this for you. Feel free to follow up with us via PM.

Rob
Ram Cares

 

[RamCares]

You can contact @RamCares with your issue and see if they can help get a resolution. You can’t really force a backorder though.

Thank you for the tag!

Rob
Ram Cares