Rambox pops open

[KedawbeeRam]

Fellow “Rammers” traded my 2018 1500 Laramie for the 2021 1500 Laramie. Both have Ramboxs. It’s been six days and the drivers side Rambox pops open anytime. My 2018 had no problems now I read here some had same problem with 2019’s. Ramcares spoke about it but what was the solution?

 

[Fatherof3]

First off welcome to the forum . I’m not sure what the solution is ( I’ve never had Ram boxes ) . I would think the dealer would be able to fix it though .

 

[laramie4x4]

this is unfortunately a known issue to the rambox, you appear to be one of the worst cases. definitely bring it to the dealer, but they might not be able to truly fix it. there are many threads on this issue, for example this one:

Did Ram solve the problem of warped Rambox lids on newly built vehicles?

Hi all, Many have complained about warped Rambox lids. Anyone know if they have solved this problem for newly built vehicles? Or is it a flaw inherent to its composite construction material that Ram can’t/hasn’t bothered to fix? Thanks!

5thgenrams.com

 

[Panicvector426]

I picked up my 2021 rebel 3 weeks ago and had the same exact problem. Every time I would close a door, the drivers side ram box would pop open. Did it for 4 or 5 days and then stopped doing it and hasn’t done it for over 2 weeks.

 

[RamCares]

Fellow “Rammers” traded my 2018 1500 Laramie for the 2021 1500 Laramie. Both have Ramboxs. It’s been six days and the drivers side Rambox pops open anytime. My 2018 had no problems now I read here some had same problem with 2019’s. Ramcares spoke about it but what was the solution?

Please do not hesitate to send us a private message for further support if you are planning to address this with your dealer. We would be more than willing to escalate a case on your behalf to a specialist who can work alongside you and your dealer.

I picked up my 2021 rebel 3 weeks ago and had the same exact problem. Every time I would close a door, the drivers side ram box would pop open. Did it for 4 or 5 days and then stopped doing it and hasn’t done it for over 2 weeks.

If you experience this concern any further and it warrants working with your dealer, please be sure to let us know via private message so that we can provide support!

Mark
RamCares

 

[mikeru82]

this is unfortunately a known issue to the rambox, you appear to be one of the worst cases. definitely bring it to the dealer, but they might not be able to truly fix it. there are many threads on this issue, for example this one:

Did Ram solve the problem of warped Rambox lids on newly built vehicles?

Hi all, Many have complained about warped Rambox lids. Anyone know if they have solved this problem for newly built vehicles? Or is it a flaw inherent to its composite construction material that Ram can’t/hasn’t bothered to fix? Thanks!

5thgenrams.com

That thread is more about lid fitment, not about them popping open. As far as I know, that's not a common problem. I've never had it happen, and my lids are misaligned more than I'd like. I would think fixing an issue with them popping open on their own would be a much easier problem to fix than the lid alignment. I can live with the alignment issue, but I couldn't live with them opening on their own.

 

[Panicvector426]

It’s not the fitment, the actual electrical lock would activate and pop the lid open as if you pushed the button to open it

 

[Jakley]

My 2020 Rebel was doing exactly the same thing. I would park and turn the truck off and the drivers side box would open. Dealer said it was the solenoid in the latch causing it to open. They installed a new latch yesterday. We'll see if that solves the problem. Truck is only 2 weeks old.

 

[HydroRebel]

I can live with the alignment issue, but I couldn't live with them opening on their own.

Exactly this. The alignment issues, which certainly vary from truck to truck, are usually minor compared to the functionality gained from having Ramboxes. The alignment on mine are pretty good but if the lids popped open as the OP described I wouldn't be very happy.

 

[starbai]

My 2020 Rebel was doing exactly the same thing. I would park and turn the truck off and the drivers side box would open. Dealer said it was the solenoid in the latch causing it to open. They installed a new latch yesterday. We'll see if that solves the problem. Truck is only 2 weeks old.

I'm dealing with this exact same problem. truck is like 2 months old. been trying to figure out what triggers it but it seems what you're describing is exactly it. I shut the truck off and walk away and as I'm walking by i hear it pop open.

Also only the drivers side. passenger is fine.

 

[EugeneYYZ]

I'm dealing with this exact same problem. truck is like 2 months old. been trying to figure out what triggers it but it seems what you're describing is exactly it. I shut the truck off and walk away and as I'm walking by i hear it pop open.

Also only the drivers side. passenger is fine.

mine is opposite , passenger side

 

[starbai]

My 2020 Rebel was doing exactly the same thing. I would park and turn the truck off and the drivers side box would open. Dealer said it was the solenoid in the latch causing it to open. They installed a new latch yesterday. We'll see if that solves the problem. Truck is only 2 weeks old.

Its not even been a week so not rushing, but please dont forget to report back on whether its gone away. I need to schedule an appt and would like to be armed with info before they try the whole 'we can't reproduce the issue' business.

 

[Jakley]

Its not even been a week so not rushing, but please dont forget to report back on whether its gone away. I need to schedule an appt and would like to be armed with info before they try the whole 'we can't reproduce the issue' business.

The new latch seems to have fixed the issue. Funny enough, the box stopped opening on its own about 2-3 days before going in to get the latch replaced. After having the latch replaced it is still staying closed.

 

[ksea]

On or about 12/23/20, Ram issued an alert to its dealerships regarding this issue. On certain trucks the wiring harness on the drivers side dips low inside the bay that holds the Rambox. When water gets in there and into the harness it releases the latch as though you pushed the button. There is a now a fix for this specific issue -- if you have a low harness, they will replace it with one that sits high in the bay so that it is not exposed to water.

 

[Monk]

On or about 12/23/20, Ram issued an alert to its dealerships regarding this issue. On certain trucks the wiring harness on the drivers side dips low inside the bay that holds the Rambox. When water gets in there and into the harness it releases the latch as though you pushed the button. There is a now a fix for this specific issue -- if you have a low harness, they will replace it with one that sits high in the bay so that it is not exposed to water.

Can you reference a particular TSB about this for reference?
Although my truck is in warranty, I'd like to handle it myself.

 

[EugeneYYZ]

The new latch seems to have fixed the issue. Funny enough, the box stopped opening on its own about 2-3 days before going in to get the latch replaced. After having the latch replaced it is still staying closed.

i just bend the metal loop towards center on the latch and issue gone , 3 months no any problems so far .

 

[ds28]

On or about 12/23/20, Ram issued an alert to its dealerships regarding this issue. On certain trucks the wiring harness on the drivers side dips low inside the bay that holds the Rambox. When water gets in there and into the harness it releases the latch as though you pushed the button. There is a now a fix for this specific issue -- if you have a low harness, they will replace it with one that sits high in the bay so that it is not exposed to water.

If there is a reference to this alert, I would like to show it to my dealership. My drivers Rambox pops open sometimes within seconds after I get out, sometimes it is around 90 seconds. It doesn't happen all the time and is not repeatable so the dealership couldnt reproduce the problem. It doesnt open while driving which is good, but I always now check it before getting in since about half of the time it will have popped open.

 

[Mikeskad1]

I'm dealing with this exact same problem. truck is like 2 months old. been trying to figure out what triggers it but it seems what you're describing is exactly it. I shut the truck off and walk away and as I'm walking by i hear it pop open.

Also only the drivers side. passenger is fine.

Mine is the same, and now the button to open it doesnt do anything, but it still randomly pops open. Only drivers side has issues.

 

[BeachBum03]

Add my truck to the list of Rambox issues. Truck is 4 months old… I noticed the driver side box was popped open a couple times last week when backing out of my garage. Then it popped completely open while driving and a couple of other times while parked. Hoping I can reproduce this at the dealership…. It is very random.

 

[RamCares]

Add my truck to the list of Rambox issues. Truck is 4 months old… I noticed the driver side box was popped open a couple times last week when backing out of my garage. Then it popped completely open while driving and a couple of other times while parked. Hoping I can reproduce this at the dealership…. It is very random.

Hi @BeachBum03,
We certainly understand how this would be concerning. Please send our team a private message with your VIN should you need any additional support in resolving this alongside your dealer. We are more than happy to assist!

Kathryn
Ram Cares