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Rambox/E-torque order tracking

Slim said:
I haven't seen this before......... "Constructively placed"?

CaliTex (Ram 1500 Limited CC 4x4 - Maximum Steel)
Date ordered: 05/21/2018
Current Status: KZ
D1 status date: 08/25/2018
Estimated delivery: 10/19/2018 - 10/25/2018
Built pending inspection: 09/14/18 12:34:00 PM
Ingate / Rebay at Facility 09/14/18 06:52:00 PM STERLING HEIGHTS ASSEMBLY PLANT
Ingate / Rebay at Facility 09/14/18 10:16:00 PM MOPAR CUSTOM SHOP OPERATIONS BODY_VEND
Production Status KZ Received 09/16/18 07:56:00 PM
Gate Out 09/16/18 08:37:00 PM MOPAR CUSTOM SHOP OPERATIONS
Ingate / Rebay at Facility 09/16/18 09:05:00 PM DETROIT MOUND ROAD YARD OFFSITE
Gate Out 09/19/18 11:32:00 AM DETROIT MOUND ROAD YARD OFFSITE
Ingate / Rebay at Facility 09/25/18 04:12:00 AM BUDD YARD OFFSITE
Gate Out 09/25/18 12:26:00 PM BUDD YARD OFFSITE
Railcar Departure / Yard Exit 10/03/18 01:20:47 AM JEFFERSON NORTH ASSEMBLY PLANT
Railcar Released by Consignee 10/03/18 04:05:00 AM DETROIT-JEFFERSON, MI
In-Transit Report Station, Rail Arrival 10/03/18 09:25:00 PM DETROIT NORTH YARD, MI
Rail Interconnect Carrier 10/06/18 02:10:00 AM BLUE ISLAND, IL
In-Transit 10/07/18 01:51:00 AM BERKELEY, IL
In-Transit 10/07/18 11:49:00 AM MARSHALLTOWN, IA
In-Transit 10/07/18 02:48:00 PM BOONE, IA
In-Transit 10/08/18 12:00:00 AM GRAND ISLAND, NE
In-Transit Report Station, Rail Arrival 10/08/18 04:26:00 AM NORTH PLATTE WEST, NE
In-Transit 10/09/18 04:44:00 AM NORTH PLATTE WEST, NE
In-Transit 10/09/18 11:52:00 AM CHEYENNE, WY
In-Transit 10/09/18 08:27:00 PM RAWLINS, WY
In-Transit 10/10/18 03:51:00 AM GREEN RIVER, WY
Constructively Placed 10/10/18 03:17:00 PM ROPER, UT


Foxman (Ram 1500 Longhorn CC 4x4 - Ivory)
Date ordered: N/A
Current Status: KZ
D1 status date: 06/21/2018
Estimated delivery: 10/12/2018 - 10/17/2018
Built pending inspection: 09/14/18 03:08:00 AM
Ingate / Rebay at Facility 09/14/18 03:56:00 PM MOPAR CUSTOM SHOP OPERATIONS BODY_VEND
Ingate / Rebay at Facility 09/16/18 09:05:00 PM DETROIT MOUND ROAD YARD OFFSITE
Stage Delivery 09/17/18 10:19:00 AM DETROIT MOUND ROAD YARD
Gate Out 09/19/18 08:48:00 AM DETROIT MOUND ROAD YARD OFFSITE
Ingate / Rebay at Facility 09/19/18 10:51:00 AM BUDD YARD OFFSITE
Gate Out 09/25/18 04:04:00 PM BUDD YARD OFFSITE
Ingate / Rebay at Facility 09/25/18 06:36:00 PM KING RD VDC
Railcar Departure / Yard Exit 10/02/18 03:01:02 PM KING RD VDC
In-Transit Report Station, Rail Arrival 10/03/18 12:46:00 AM FLAT ROCK, MI
In-Transit Report Station, Rail Arrival 10/03/18 10:49:00 AM ECORSE, MI
In-Transit Report Station, Rail Arrival 10/03/18 03:46:00 PM DURAND, MI
In-Transit Report Station, Rail Arrival 10/03/18 07:52:00 PM BATTLE CREEK, MI
In-Transit Report Station, Rail Arrival 10/04/18 04:38:00 PM MATTESON, IL
In-Transit 10/04/18 06:43:00 PM STUENKELS, IL
In-Transit Report Station, Rail Arrival 10/05/18 12:30:00 AM CHAMPAIGN, IL
In-Transit 10/05/18 09:27:00 AM SALEM, IL
In-Transit 10/05/18 12:12:00 PM GORHAM, IL
In-Transit Report Station, Rail Arrival 10/06/18 01:12:00 AM PINE BLUFF SSW, AR
In-Transit 10/07/18 03:29:00 PM PINE BLUFF SSW, AR
In-Transit 10/07/18 11:40:00 PM BOSCO, LA
In-Transit 10/08/18 09:14:00 AM ALEXANDRIA, LA
In-Transit Report Station, Rail Arrival 10/09/18 01:14:00 AM LIVONIA, LA
Constructively Placed 10/10/18 09:38:00 PM ADDIS, LA
Click to expand...

Constructive Placement - Railcar cannot be placed at the industry (Customer has no track capacity, or not ready to receive rail car)
 
edrclark said:
Constructive Placement - Railcar cannot be placed at the industry (Customer has no track capacity, or not ready to receive rail car)
Click to expand...
No, no, see, it's when the bored railyard workers play Jenga with the truck filled car carriers. You just hope that your car carrier is at the bottom of the pile.
 
Ugh... pricing is all off on our Replacement Offer. Looking at a nearly $7k delta from what we were told at the time of offer/order. Holding firm, but its hard to just sit and wait while our truck is sitting at the dealership. Grr...

MSRP paperwork submitted shows an MSRP of $69,080 (actual window sticker shows $71,080) but our POC at time of order states an MSRP of $68,415. Since I can't negotiate a discount I'm making sure they honor original pricing. Wife and I have waited nearly 9 months...

Secondly, Stericycle, the third party handling the buyback is attempting to charge a usage fee calculated at just over $6300, which honestly all things aside is reasonable, but our original offer paperwork states a usage fee calculated at 10 miles; yes you read that right, 10 miles. So now they're citing state guidelines on usage fee calculation, and I sent them back our original offer letter and they're "looking into what they can do about the usage fee". Clearly they realize someone screwed up.

The worst part? I asked to have all this documentation done weeks ago once the truck his KZ to avoid all of this, and the 3rd party drug their feet and just got the paperwork over to us yesterday, after repeated requests.

Such a painful drawn out process... but we're holding firm to wanting simply what was offered.
 
Ordered on 8/30, built on 9/28, in railyard on 10/8, currently sitting on dealer lot. Wish I could go get it but salesman off today and tomorrow I have a wedding. Monday can't come soon enough...
 
JoeRam said:
Ordered on 8/30, built on 9/28, in railyard on 10/8, currently sitting on dealer lot. Wish I could go get it but salesman off today and tomorrow I have a wedding. Monday can't come soon enough...
Click to expand...
lol find a new salesman. You could easily get it if you pushed the issue.
 
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Reactions: Kaz
Kaz said:
Ugh... pricing is all off on our Replacement Offer. Looking at a nearly $7k delta from what we were told at the time of offer/order. Holding firm, but its hard to just sit and wait while our truck is sitting at the dealership. Grr...

MSRP paperwork submitted shows an MSRP of $69,080 (actual window sticker shows $71,080) but our POC at time of order states an MSRP of $68,415. Since I can't negotiate a discount I'm making sure they honor original pricing. Wife and I have waited nearly 9 months...

Secondly, Stericycle, the third party handling the buyback is attempting to charge a usage fee calculated at just over $6300, which honestly all things aside is reasonable, but our original offer paperwork states a usage fee calculated at 10 miles; yes you read that right, 10 miles. So now they're citing state guidelines on usage fee calculation, and I sent them back our original offer letter and they're "looking into what they can do about the usage fee". Clearly they realize someone screwed up.

The worst part? I asked to have all this documentation done weeks ago once the truck his KZ to avoid all of this, and the 3rd party drug their feet and just got the paperwork over to us yesterday, after repeated requests.

Such a painful drawn out process... but we're holding firm to wanting simply what was offered.
Click to expand...

Stericycle responded again and my representatives supervisor is stating it was a “typo” that they’re not responsible for and they’re bound by state Lemon laws... oh hell no... I’m not forking over an additional $7K for a “typo” on their part... Lemon Law lawyer here we come.
 
Kaz said:
Stericycle responded again and my representatives supervisor is stating it was a “typo” that they’re not responsible for and they’re bound by state Lemon laws... oh hell no... I’m not forking over an additional $7K for a “typo” on their part... Lemon Law lawyer here we come.
Click to expand...
I went through Lemon law w/ stericycle and I didn't pay a single penny for my 2019 Ram from my 2017 lemon. Unless you are upgrading to a higher trim and or adding more add ons example: off road package etc. you shouldn't pay to pay anything. In fact Stericycle paid me $200 lol

feel free to private message me. I have numerous contact phone numbers for high ups at stericycle
 
alacombe said:
I went through Lemon law w/ stericycle and I didn't pay a single penny for my 2019 Ram from my 2017 lemon. Unless you are upgrading to a higher trim and or adding more add ons example: off road package etc. you shouldn't pay to pay anything. In fact Stericycle paid me $200 lol

feel free to private message me. I have numerous contact phone numbers for high ups at stericycle
Click to expand...
Thank you sir, I sent you a message!
 
Good news. Dealer just said my truck was in Iowa, even though I still can't get a window sticker for my VIN. So, based on what others have said, it might take a couple more weeks to reach the offload yard in Pearland, Tx. Does that sound about right, Edwards?
 
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Reactions: Kaz
Paco TX said:
Good news. Dealer just said my truck was in Iowa, even though I still can't get a window sticker for my VIN. So, based on what others have said, it might take a couple more weeks to reach the offload yard in Pearland, Tx. Does that sound about right, Edwards?
Click to expand...

No set times, but mine was in Pearland two days after Iowa. Then unloaded 2 days later and then delivered to dealer 6 days after that.
 
ExcursionDiesel said:
Anyone with Ramboxes who wants to share their order progress please post your trucks status here. Indicate if it has E-torque as well. These two options have been causing big delays. By knowing who has Ramboxes and E-torque we can see who's moving forward in MOTS.

Mine was ordered 07/03 and is still a "New Order". Rambox and E-torque.
Click to expand...


Hi Excursion,
I bought my Ram Tradesman Hemi from the dealer's lot and it came with the e-torque with the quad cab and short bed.
Is your truck a "special order" ?
 
Captain said:
Hi Excursion,
I bought my Ram Tradesman Hemi from the dealer's lot and it came with the e-torque with the quad cab and short bed.
Is your truck a "special order" ?
Click to expand...

Yes, everyone who is "tracking" has ordered their trucks exactly the way they want them. This thread was started because orders for trucks with Ramboxes and E-Tourque had significant delays. My truck took around 90 days but some who ordered early in May have had to wait upwards of 150 days.
 
ExcursionDiesel said:
Yes, everyone who is "tracking" has ordered their trucks exactly the way they want them. This thread was started because orders for trucks with Ramboxes and E-Tourque had significant delays. My truck took around 90 days but some who ordered early in May have had to wait upwards of 150 days.
Click to expand...


Hi, Now I understand what you were talking about. So some of you guys may not get your 2019 truck until 2019 ?
 
Captain said:
Hi, Now I understand what you were talking about. So some of you guys may not get your 2019 truck until 2019 ?
Click to expand...
Definetely true for those who order in Nov or Dec. The Ramboxes and E-Tourque seem to be flowing smoothly now. Of course, any shortage of parts can lead to long waits at any time. You pays yer money and makes yer choices!
 
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