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Radio Recall....Just got it.....

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rraulston

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The YouTube link didn't work. I don't think its up yet.....recall.jpg
 
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I had my truck in for an oil change the other day and they said this needed to be done. When I got my truck back, they told me the update process was not required for my truck and were going to check with tech support. I have never had the issue above so happy they did not mess with something that was working fine.
 
Had my recall completed today. Radio version 20.04.19. Everything works great. Truck is April 2019 build date with NFGL hardware
 
Must be a fairly decent update, if the main build number changed.
 
It appears, if I am not mistaken, that this recall is only for trucks built in mid-2019.
 
Interesting...so maybe mid-2019 into early 2020. I guess my point is that it does not appear to impact earlier builds in 2018 into early 2019. I have an 11/28/2018 build and I am not impacted like others. I have never had any issues with my radio at all since purchase over a year ago...I just want it to stay that way and not try to fix something that isn't broken;)
 
My truck was built March 2020 and I was notified of this update. The online Uconnect update checker says I am up to date tho.
 
Sascwatch said:
My truck was built March 2020 and I was notified of this update. The online Uconnect update checker says I am up to date tho.
Click to expand...
That may be because the update (Recall) must be done at the dealership and is not an OTA.
 
I had this issue off and on with software 18.45.40 but dealership said they couldn’t duplicate and didn’t do anything about it. I had a recorded a video for them. I just got the 19.49.13 OTA update about a month ago and it happened again the other day, recorded another video. My build date is July 2018 and doesn’t show the recall applies to my truck.
 
securityguy said:
That may be because the update (Recall) must be done at the dealership and is not an OTA.
Click to expand...

The recall notice says it IS an OTA update OR a dealer installed update.


Sent from my iPhone using Tapatalk
 
There was also part that had been updated after we started updating all of the dealer lot ones .. they added an, "If prior to this date .. " DO NOT UPDATE! .. along with the, "if after this date .. " It Is Already Up To Date.
 
jddirk said:
The recall notice says it IS an OTA update OR a dealer installed update.


Sent from my iPhone using Tapatalk
Click to expand...
Yup, got the recall notice for my 1/19 build date Laramie last week. It says either go to the dealer or it will done over the air in May or sooner.
 
Got the update notification from FCA yesterday in the mail. They said it had been done via over the air. Apparently the notification was just to notify me that it had been done. Mine is a 2020 Laramie sport, built in August of last year.
 
It's okay, my truck is on 18.27.17 with BootMicro ver. 18.26.01 and EQ 3.4. Went to the dealership and got told I have to update my software to do the recall. Well I am out of the 3/36k. So i get to pay for my recall. Guess I will have to deal with my reverse camera. Kinda BS buying the truck doesn't provide you with software support.

Truck has always been serviced at Ram. So how is a customer suppose to know their software is out to date.
 
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